Opkit automates medical practice operations with new AI solution
Opkit has launched a solution that will automate many of the time-consuming calls that medical practices must complete, taking up time that might be better spent on serving patients. OpKit's generative...
Salesforce Introduces Agentforce Partner Network
At Dreamforce, Salesforce has announced the Agentforce Partner Network. Following the announcement around Agentforce, its latest iteration of AI technology, the firm has wasted no time in building an ecosystem of...
New Software AG study finds half of all employees are Shadow AI users
Research commissioned by Software AG has found that half of all employees are using Shadow AI (i.e. non-company issued AI tools). This finding explores the AI habits of 6,000 knowledge workers....
Cyara acquires Qbox, a conversational AI testing solution
Cyara has acquired QBox, a UK-based start-up with a tool that provides a comprehensive solution for testing conversational AI applications. The acquisition will strengthen the conversational AI testing capabilities of Cyara....
Medallia launches quartet of AI capabilities and introduces AI governance Council
At its Experience ’24 Conference, Medallia unveiled four new AI-powered capabilities. The company believes that the four innovations “will fundamentally change how organisations can personalise customer and employee experiences.” This seems...
Why does NTT see IOWN and photonics as the future?
NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a sum that dwarfs the investment of most...
Seismic puts Gen AI at forefront of Spring/Summer release
Seismic, the sales enablement vendor, has announced its Spring/Summer 2024 product release. The update includes several AI-powered tools. Including the early availability of Aura Copilot its generative AI-powered assistant that will...
Darkscope launches a channel program for MSSPs
Darkscope has formally launched a channel program for Managed Security Service Providers (MSSPs) to sell its AI-enabled cybersecurity solutions. The program follows successful pilots in the UK and Germany. The target...
Infor Focus on Three Pronged Approach for October ERP Release
Infor has announced the latest major release as it holds the Infor Velocity Summit in Las Vegas, Nevada (October 1st-2nd). The release includes some significant updates to its CloudSuite portfolio of...
Five tips to creating a content supply chain for your enterprise.
Enterprise Times met with Karthik Rau, CEO and Pete Pedersen, Global Head of Communications at Contentful. The company led how businesses engaged with their customers utilising Headless CMS technology. It created...