Taking a sledgehammer to the IBM service model
If you have ever dealt with IBM in the past you will know how complex that organisation is. Finding out who to talk to about obtaining support is sometimes a challenge....
iCabbi are growing up with Oracle platform
The world of passenger transportation is changing. ET spoke to Ian McDonald, Senior Business Analyst of iCabbi at Oracle OpenWorld. iCabbi is a software company for taxi firms that you might...
How do you achieve 98% customer satisfaction
At Workday Rising in Barcelona, ET spoke to Karen Minicozzi, Vice President, Pre-sales, Workday. Workday had just completed its annual survey and revealed a 98% customer satisfaction rating. We talked about how...
Business Leader interview – John Underkoffler
John Underkoffler is the founder and CEO of Oblong. ET interviewed Underkoffler in a collaboration space in their offices in Shoreditch, London, UK. It is a demonstration centre for their collaboration...
Choosing between blockchain or ILP (Interledger Protocol)
Blockchain implements 'distributed ledger'. The Interledger Protocol (ILP) enables different 'ledgers' to interoperate. At one level they both solve the issue of multiple ledgers. Yet they do this in very different...
Julian Meyrick, IBM, on cyber training for veterans
Julian Meyrick is Vice President for Security, IBM Europe. IBM has been sponsoring cybersecurity training courses for military veterans. It is part of their Corporate Social Responsibility programmes. It started in...
Rachel Neaman talks about diversity and cybersecurity
Earlier this year, Enterprise Times spent some time with the Corsham Institute looking at the work it was doing with retraining military veterans into cybersecurity roles. During the day, ET was...
Tieto turns on intuitive Workday HCM
Tieto is an IT software and services company operating primarily in the Nordics with around 1,000 customers. It has 4,000 employees around half of whom work in the Nordics area. The...
Serendipity opens unexpected doors for Reactive Technologies
Serendipity opened unexpected doors for Reactive Technologies when it began a pilot project with the UK's National Grid. The pilot’s objective was to use the electricity network for data transmission. It...
Is the key to internationalisation watching TV?
ET spoke to Craig Sullivan, Group Vice President, Product Management, NetSuite at NetSuite Next Ready Business Tour in London. He talks about the challenges of internationalisation in his role at NetSuite and...