Eight secret ingredients for success
Richard Reed closed the keynote at the Oracle NetSuite’s SuiteConnect event in London. Starting from a market stall, Reed set up Innocent Drinks with two friends. A smoothie and drinks company that...
CX global study reveals digital channel use gaining ground
NICE inContact, a NICE (Nasdaq: NICE) business,recently published findings from its global research (registration required). The 2018 NICE inContact Customer Experience (CX) Transformation Benchmark measures consumer experiences.
The report covers service interaction, satisfaction,...
HPE looks back at successful PSA deployment
At Dreamforce I caught up with Adam Jones, Advanced Planning & Innovation Lead at Hewlett Packard Enterprise. HPE is both a Salesforce and FinancialForce customer and we spoke about the deployment...
The expected rise of Progressive Web Apps
According to most analyst and commentators, mobile has been the most disruptive trend since the onset of eCommerce. Over the past few years, shoppers have increasingly moved their traffic and purchasing...
In-memory computing to optimise technology
When the phrase in-memory is used, most people immediately think of databases such as SAP HANA, Apache Ignite or IBM DB2 BLU. They are, indeed, a form of in-memory computing (IMC)....
Blockchain disadvantages: 10 possible reasons not to enthuse
Reading the business or technical press you would think blockchain was the about-to-arrive answer to almost everything. That is to ignore some real problem areas, some technical, some environmental and some...
Woodhams reaches 101 and targets big score at BlackLine
When I met Mark Woodhams recently he was completing his 101st day in his new role as VP Global Sales at BlackLine. He will soon be moving to near Los Angeles...
Is Infor emerging from the shadows in EMEA
Enterprise Times had the chance to talk with Simon Niesler, Senior Vice President & General Manager at Infor. He heads up the Western Region as part of Cormac Watters EMEA region....
Solving business problems with Method Grid
When Method Grid came out of beta and formally launched, Enterprise Times had the opportunity to talk to Steve Morrissey, MD of the Pi Group on how his company is using...
Business Leader Interview – Cormac Whelan, CEO UK & Ireland at Nokia
Cormac Whelan is the CEO of Nokia UK and Ireland. He joined the company nearly 8 years ago as Vice President Global Accounts and has led it through some significant changes....