Boosting customer experience with AI-powered Chatbots
It should come as no surprise that the buzzword "Customer Experience” - or CX - was born during the first eCommerce boom. The experiences consumers had on eCommerce sites during that...
In the light of the current crisis, what has changed for Manufacturers?
COVID-19 has probably had the most significant impact on the working environment for manufacturers since the Second World War. This time the war is against an insidious disease that is claiming...
Technology Law: Track and Trace what responsibility is being passed on to businesses?
Technology As the Covid-19 pandemic reduces in numbers of fatalities, the UK Government launched a new tech initiative to keep the public safe on 28 May 2020 called Track and Trace....
Monolithic versus Microservice architecture
A monolithic architecture is one built from a single piece of material; therefore, a monolithic application has a single code base with multiple modules that are divided into business features and...
The importance of cashflow forecasting & why might you need it?
In a pandemic such as this, it is more important than ever to understand and manage the cash flow of your business. A cashflow forecast enables businesses to track the expected...
CWIX 2020: Working to NATO Standards
Last week saw CWIX, the largest annual NATO interoperability event, come to an end after three weeks of interoperability testing. It is normally held at the Joint Forces Training Centre (JFTC)...
Everything You Should Know About Web Hosting
Once your website is complete and ready to operate, you need a web hosting provider to host its files. So users can view it on the internet.
A web host provides the...
Summer Economic update
To support the recovery of the UK economy from the effects of the COVID-19 pandemic, Chancellor, Rishi Sunak, has announced a series of measures to encourage employers to keep on staff...
Modern Bank Heist: from smash and grab to hostage situation as cyberthieves evolve
The financial sector is historically one of the most secure industries in the world. It needs to earn trust and convince customers that their hard-earned money is safe. Nevertheless, the fact...
Understanding Security When Moving to Cloud for Remote Working
The COVID-19 pandemic has resulted in an unparalleled increase in employees working from home. This sudden change in the way organisations are now working means that remote access to tools and...