ROI x CX – developing Customer Experience to Drive Loyalty and Revenue
Customer loyalty isn't what it used to be. Gone are the days when points programs or even product quality were enough to attract and keep a customer. In a marketplace where...
Preparing for a different kind of planning during COVID-19 and beyond
At the end of 2019, organizations "finalized" their budgets only for 2020 to remind them that nothing is ever final. In the face of this kind of uncertainty, finance organizations need...
Shopin harnesses customer data to launch retail intelligence platform
Retail organisation Shopin has released its patent-protected artificial intelligence (AI) engine to democratise customer data. The organisation leveraged more than 3.5 billion purchase data transactions, 30 million SKU connections and 67,000...
8 Tips on How to Learn to Code
Description: This article explains how to take your first steps in coding without getting afraid. We will learn about the basics to get started with Java.
It is 2021 and coding is...
Derisking AI is where the real work begins
Artificial Intelligence (AI) is starting to write its own success story. The more it matures, the more quantifiable use cases emerge. And if the numbers are to be believed, then the...
NFTs: A digital fad, or a transformational technology?
The non-fungible-token (NFT) market has leveraged the success of cryptocurrencies, with investors and commentators seeking out the next big alternative asset class in the hope of entering early to obtain the...
How Intelligent Search Helps Empower Data Extraction And Delivery
Companies and employees nowadays have access to a vast array of heterogeneous data in the form of company emails, CRM, CMS and ERP systems, and plenty more. Often this data is...
New World, New Threats: Benchmarking the Cyberattack Landscape in 2020
The global disruption created by COVID-19 has created a ripple effect across the world. As a result, enterprises are facing more cybersecurity pressure than ever before. With a surge in attack...
Six Benefits of Owning Your Machine Learning Code
Automated machine learning (autoML) has significantly impacted AI work practices across industries — simplifying, streamlining, and accelerating data science processes. A typical high-performing autoML tool offers data pre-processing, feature engineering, model...
5 Cybersecurity Trends You Should Be Following
You don’t have to be an IT student or graduate to know that cybersecurity is a topic that is constantly transforming and becoming increasingly complicated. Keeping up with trends always gives...