How can EDI be the cornerstone of your B2B network?
Electronic Data Interchange (EDI) is regarded as a powerhouse in B2B sales. According to a study by Forrester, EDI transactions are at more than 20 billion annually and growing. In 2019, EDI...
The global landscape: strengthening your international business model
The Trade Cooperation Agreement(TCA) came into force on 1 January 2021. It shook up the trading relationship with the EU. Although the impact has varied across different sectors, businesses need to...
Hybrid events – the key to preventing a ‘black hole’ of audience data
As the nation considers a return to in-person events, companies face a potential ‘black hole’ of data. Months of virtual engagement have meant that businesses across sectors have become used to...
Receivables finance is being disrupted – and yet again those with the best tech...
During the various lockdowns over the last year, many of us found ourselves confined to our homes and glued to our televisions. This led to soaring subscriber growth for the global...
AI for the PMO: Perception vs. Reality
Today’s PMOs face unprecedented demands to achieve more for the company’s bottom line while battling with less time, budget and resources to get the job done. However, despite the potential gains,...
How does the FCA deadline extension impact UK merchants?
The UK Financial Conduct Authority (FCA) announced in May that the deadline for SCA compliance has been pushed back to March 14th, 2022. This was due to a lack of industry...
Plastic-free July: Employers Responsibility to the Environment
Plastic pollution is a problem that has been growing for decades. It now results in significant ecosystem pollution, ecological, social, and economic harm. As a global issue, there has been a...
Mapping the Full Customer Journey – 3 Reasons Why Voice Matters
Too many organisations underestimate the power of voice. Yet it continues to be the building block of an effective omnichannel customer engagement strategy. Kris McKenzie at Calabrio suggests the secret to...
Lessons from the Kitchen: An Introduction to Value Stream Management
Value stream management is the process of visualizing the stages through which work is performed (a value stream) and tracking metrics so you can plan improvements. Every process for creating value...
Maintaining Data Sovereignty – Best Practices for Moving Data Across Geographic Regions
In the past several years, the demand for cloud services and offerings has increased. Simultaneously, so has the volume of data requiring stewardship. The more data we store in the cloud,...