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Performance Management and Empowering Managers

Has something gone wrong with Performance Management — that branch of Human Resources that the HR body the CIPD defines as: “the activity and set of processes that aim to maintain...
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Why You Should Care About The Security Of Your Mobile Apps

Much of our activity today revolves around mobile apps. We use mobile apps for everything from hailing cabs to ordering food. We even trust them to handle our payment information and...
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Funding and investment outlook for UK tech companies still favourable

Last year was a remarkable period for funding in the UK tech sector. It attracted more venture capital investment than anywhere else in Europe, with £6.3bn in funding from investors. We...
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How digitising customer care can prepare telecom operators for a shifting market

It’s a scenario many people know all too well – trying to find a sensible way through your operator’s online customer care services and eventually giving up and contacting the call...
IBM WorldWire

IBM/World Wire, SWIFT/R3, FIS/WorldPay

The electronic payments world is heating up as software providers like IBM (with World Wire), SWIFT/R3 (with gpi Link) and FIS/WorldPay all seek (to misquote the Heineken ad) to connect ‘the...
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Is Microsoft’s reality for AI really that different?

With the cacophony of announcements around Artificial Intelligence (AI) from many of the leading software vendors, you’d be forgiven for believing that each presents a unique direction to be investigated. The reality...
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Shopin harnesses customer data to launch retail intelligence platform

Retail organisation Shopin has released its patent-protected artificial intelligence (AI) engine to democratise customer data. The organisation leveraged more than 3.5 billion purchase data transactions, 30 million SKU connections and 67,000...
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Mitigating business disruption during a litigation dispute

Being party to a litigation dispute is not always simple. It is likely to be time consuming and it is almost always going to be costly. This is the case whether...
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CIC Healthcare: Two key talking points to watch out for in 2019

“Are we seeking to transform or are we just coping?” A poignantly asked question by Christopher J. Ross, CIO Mayo Clinic, in one of the opening keynotes of the 2019 HIMSS...
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Blending Front and Back Office: Key Ingredients for an Enhanced Customer Experience

Richard Mill from Business Systems explains why CIOs need to focus on blending the front and back office – putting the customer at the centre of digital transformation to give them...

LATEST NEWS

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90% of UK eCommerce startups fail within 120 days

The vast majority of eCommerce startups are set to fail within their first 120 days of operation, new research has revealed. A survey of...
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Kimble targets Australia with new team

Kimble Applications has announced the opening of a new office in Australia and the appointment of Steve Litsos as General Manager for the region....
Mihoko Matsubara talks about Cyber Security strategy at NTT 

Mihoko Matsubara talks about Cyber Security strategy at NTT

A cyber security strategy has to encompass the entire company. For many businesses, it is a fragmented set of policies, procedures and approaches that...
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Givex launches POS system in partnership with Brazil’s Ofner

Givex, a solution provider for gift card, voucher and loyalty services and Ofner, a traditional coffee chain in Brazil, announced a partnership in the...
Pega World 19 PW19 (c) 2019 S Brooks

Why is empathic explainable AI so important ?

Peter van der Putten is the Director of Decisioning Systems at Pega Systems. Enterprise Times spoke to him during the PegaWorld conference where the...
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Deutsche Telekom and Software AG to create global Internet of Things platform

Deutsche Telekom and Software AG have announced a partnership to deliver Internet of Things (IoT) services on a global scale. Deutsche Telekom’s enterprise customer...
Matthew Gyde takes over at NTT Security

Matthew Gyde takes over at NTT Security

NTT Security has announced Matthew Gyde is its new Representative Director, President and Chief Executive Officer (CEO). Gyde's previous job was as Group Executive...
Facebook gets derisory $5 billion fine

Facebook gets derisory $5 billion fine

The US Federal Trade Commission (FTC) has voted to fine Facebook US$5 billion. News of the fine came from the Wall Street Journal who...
BlackBerry goes threat hunting with CylanceGUARD

BlackBerry goes threat hunting with CylanceGUARD

BlackBerry has announced CylanceGUARD, the second new product from the security company it acquired earlier this year. CylanceGUARD is a Managed Detection and Response...
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New LastPass study finds 92% of businesses experience identity challenges

LastPass by LogMeIn today announced the results of a new study conducted by Vanson Bourne into the state of identity and access management (IAM). The report...
Amazon Alexa to dispense NHS advice

Amazon Alexa to dispense NHS advice

NHS England has signed a deal with Amazon to provide health information via its Alexa voice assistant. The deal is aimed at two groups....
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Worldpay partners with University of Cincinnati to help close skills gap

Worldpay Inc and the University of Cincinnati (UC) are on a mission to help fill a widespread skills gap, while creating career opportunities for...
Banks vulnerable to cyber attack

Banks vulnerable to cyber attack

Are the world's top 100 banks secure from cyber criminals and hackers? Based on the recent ImmuniWeb's State of Application Security at World's 100...
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Poor shipping experience turns off online shoppers says report

BigCommerce, has released a new report, Shipping, Delivered: Best Practices & Expectations for 2019. The study examined survey responses of 3,000 digital consumers and...