Why are global supply chains becoming more fragile?
Supply chains keep making headlines around the world for the wrong reasons.
General Motors recently recalled nearly 4.3 million vehicles with defective software. The bankruptcy of Hanjin Shipping, one of the world’s...
MWC19 Insights PART II: Tech Review
In Part I of my MWC19 review, I covered the changes to industrial structure, but no review of MWC is complete without one or two tech highlights from the telco side –...
Blending Front and Back Office: Key Ingredients for an Enhanced Customer Experience
Richard Mill from Business Systems explains why CIOs need to focus on blending the front and back office – putting the customer at the centre of digital transformation to give them...
What You May Be Overlooking When Job Costing
An essential part of any business is ensuring profitability. Seeking ways to reduce over-servicing and cost overruns are key, as the services or products that you’re providing must always support revenue...
Book review: Sales Enablement
Sales Enablement by Byron Matthews and Tamara Schenk does what the title says. The authors are experts in their field. Byron Matthews is the CEO of one of the best known...
How to win the war for best customer satisfaction in telecoms
"You can run, you can hide, but no matter how hard you try, you just can’t escape the war of winning the attention of the customers. Almost every company, day in...
What’s good about IBM and Cisco’s security hook up
IBM and Cisco have announced that they are to collaborate and better integrate their solutions to improve cybersecurity. In their joint press release announcement, the collaboration will include:
“IBM Security’s QRadar, Watson for Cybersecurity, App Exchange, X-Force...
In the race to protect data, investment and preparation are key
It should come as no surprise to anyone that investing in cybersecurity and preparing for breaches are determining factors in the outcome of a security incident. It will affect responses from...
‘Tell the Story Right’ – Communicating Digital Transformation
Digital is the transformative force leading businesses toward the future. This transformation is profoundly accelerating the renovation of business activities, processes, competencies, and models. The aim is to fully leverage the...
Cybersecurity is a Market for Lemons
I recently attended CYBERUK which is the UK government's flagship cybersecurity event hosted by the National Cyber Security Centre (NCSC). The event features world-class speakers, and opportunities for interaction between the...
LATEST NEWS
90% of UK eCommerce startups fail within 120 days
The vast majority of eCommerce startups are set to fail within their first 120 days of operation, new research has revealed. A survey of...
Kimble targets Australia with new team
Kimble Applications has announced the opening of a new office in Australia and the appointment of Steve Litsos as General Manager for the region....
Mihoko Matsubara talks about Cyber Security strategy at NTT
A cyber security strategy has to encompass the entire company. For many businesses, it is a fragmented set of policies, procedures and approaches that...
Givex launches POS system in partnership with Brazil’s Ofner
Givex, a solution provider for gift card, voucher and loyalty services and Ofner, a traditional coffee chain in Brazil, announced a partnership in the...
Why is empathic explainable AI so important ?
Peter van der Putten is the Director of Decisioning Systems at Pega Systems. Enterprise Times spoke to him during the PegaWorld conference where the...
Deutsche Telekom and Software AG to create global Internet of Things platform
Deutsche Telekom and Software AG have announced a partnership to deliver Internet of Things (IoT) services on a global scale. Deutsche Telekom’s enterprise customer...
Matthew Gyde takes over at NTT Security
NTT Security has announced Matthew Gyde is its new Representative Director, President and Chief Executive Officer (CEO). Gyde's previous job was as Group Executive...
Facebook gets derisory $5 billion fine
The US Federal Trade Commission (FTC) has voted to fine Facebook US$5 billion. News of the fine came from the Wall Street Journal who...
BlackBerry goes threat hunting with CylanceGUARD
BlackBerry has announced CylanceGUARD, the second new product from the security company it acquired earlier this year. CylanceGUARD is a Managed Detection and Response...
New LastPass study finds 92% of businesses experience identity challenges
LastPass by LogMeIn today announced the results of a new study conducted by Vanson Bourne into the state of identity and access management (IAM). The report...
Amazon Alexa to dispense NHS advice
NHS England has signed a deal with Amazon to provide health information via its Alexa voice assistant. The deal is aimed at two groups....
Worldpay partners with University of Cincinnati to help close skills gap
Worldpay Inc and the University of Cincinnati (UC) are on a mission to help fill a widespread skills gap, while creating career opportunities for...
Banks vulnerable to cyber attack
Are the world's top 100 banks secure from cyber criminals and hackers? Based on the recent ImmuniWeb's State of Application Security at World's 100...
Poor shipping experience turns off online shoppers says report
BigCommerce, has released a new report, Shipping, Delivered: Best Practices & Expectations for 2019. The study examined survey responses of 3,000 digital consumers and...
