How to evaluate an AIOps platform
AIOps is the application of AI to IT operations. To understand how we might evaluate an AIOps platform, we need to recognize which elements of AI are relevant to IT Operations....
The trends shaping technology in financial services in 2020
The pace of technological change in recent years is, without doubt, the most disruptive force in the financial services ecosystem today – a change that looks set only to continue and...
2 and maybe more reasons to implement close management software
The close management software market should not exist. This was Charles Brett’s view when I spoke to him after he had written a whitepaper entitled “Lessening the cost and pain of...
Budget 2020: Technology Sector Summary
A look at how the Spring 2020 budget will impact the #Technology sector #Budget2020 #IR35 @Menzies
Accelerate ransomware recovery to meet customer expectations
The UK’s National Healthcare Service (NHS) probably never expected to be an organisation facing ransomware attacks. In 2018, when the NHS (and 786 other companies for the record according to the...
New Windows Vulnerabilities Highlight Patch Management Challenges
Microsoft’s monthly “Patch Tuesday” is an important part of the cyber hygiene routine for anyone in IT (including home users). This month’s update proved to be a particularly critical one.
Early in...
Entrepreneurs’ Relief – too good to last?
Entrepreneurs’ Relief (ER) may be under threat in the budget following the manifesto promise by the Conservatives to ‘review and reform’ ER.
What is entrepreneurs’ relief?
Entrepreneurs’ Relief reduces the rate of capital...
Why AI projects fail – 5 Common mistakes in customer service
Artificial Intelligence (AI) can transform customer service however, many AI projects fail at the first hurdle. Henry Jinman at EBI.AI outlines the 5 most common mistakes and how to fix them.
Artificial...
The world’s airlines rely on graphs to offer travel options for customers
Owned by the world’s major airlines, ATPCO blends pricing & retailing data and systems with innovative technology. The company supports airlines to best manage their complex products in the marketplace. The...
Cyber warfare may be imminent, but defender power is on the rise
2020 started off ominously with geopolitical tension between the US and Iran. This set in motion, again, the prospect that Iran would respond to this tension with a series of cyber...
LATEST NEWS
Clarizen gets new CEO
Clarizen has appointed Matt Zilli as its new CEO. He replaces Boaz Chalamish is appointed as Executive Chairman. This is Zilli’s first CEO role....
EastNets delivers secure real-time watchlist via blockchain
EastNets is now delivering a live, real-time watchlist feed over blockchain. Some 28 financial institutions are already taking advantage.
Deya Innab, EastNets Chief Strategy and...
GoodFirms publishes eCommerce survey
Washington DC-based GoodFirms has undertaken a survey of enterprises to support businesses survive the outbreak of Coronavirus epidemic. The company surveyed 100+ specialists from...
Salesforce DevOps solution offered free
Copado has added its name to the list of companies offering free access to their platform to a subset of global organisations. Copado offers...
Enterprise Times: blockchain catch-up
This is an occasional start-of-the-week Enterprise Times blockchain catch-up. It is not intended to be comprehensive, first to highlight developments covered and then, in...
Innovation is more than just adding new features
Organisations like to talk about innovation and how they are spending money on R&D to create new products for their customers. Many companies, however,...
Pulseway RMM gets Automation Workflows
Pulseway has added new automation workflows as part of its 7.5 version release. The functionality is available now. Automation Workflows enables customers to create...
IFS accelerates Remote Assistance availability
At IFS World last year, the company demonstrated many of the new technologies in IFS labs that it was looking to deliver. One of...
Morrisons wins Supreme Court case over data breach
Supermarket chain Morrisons has won its appeal in the Supreme Court over a data breach that occurred in 2013. It brings to an end...
Krow updates PSA
Krow Software has released the latest version of its services experience platform. The PSA solution, which is built on the Salesforce platform, introduces several...
Online payment fraud to rise to $25billion by 2024 says Juniper report
A study from Juniper Research found that eCommerce merchant losses to online payment fraud will exceed $25 billion in 2024. This is from just...
Celsius Network partners with Chainlink to extend financial platform
Celsius Network (Celsius) has selected Chainlink core method through which Celsius will further decentralise its operations. At the same time, Chainlink chose Celsius chosen...
Marriott hit by another massive data breach
Marriott International has suffered another data breach. It is the second time in two years that the company has had user data stolen. This...
Online fashion retail sales fall by 30% in US and Europe
Revenues have fallen by more than 30% for online fashion retailers in the US and Europe says a new report by Nosto. The platform...
