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How digitising customer care can prepare telecom operators for a shifting market

It’s a scenario many people know all too well – trying to find a sensible way through your operator’s online customer care services and eventually giving up and contacting the call...
Crystal Ball Image Source Freeimages.com/Alberto Grilo

IBM announces its annual 5 in 5 predictions: But how viable are its bets?

At IBM THINK 2018 in Las Vegas on 19th March, IBM has highlighted five future technologies it is working on. All of these technologies started life in IBM research labs. It...
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Driving digital transformation in procurement with AI

The decisions that drive procurement are no longer entirely based on a view of direct purchase costs or on easily understood transaction costs. Additional influences are now associated with price competitiveness,...
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The user is the new security perimeter – let’s put them at the heart...

Unstructured data is the hackers’ new ‘black’ As modern working practices continue to develop and evolve, so technology and the way in which we consume it is also constantly advancing. Today, organisations...
Definition IMage credit pixabay/geralt

Mission, vision, goal, planning? You decide but then stick to it, and share!

You need a plan, right? It’s generally acknowledged that businesses need a plan to know where they are going and how they are going to get there. That’s true of divisions...
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Taylorism 4.0: How Artificial Intelligence is Transforming Knowledge Work

In 1909, the American mechanical engineer Frederick Winslow Taylor helped to usher in the era of manufacturing automation when he published “The Principles of Scientific Management.” Also known as Taylorism, scientific management...
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Is your business ready for investment?

Many businesses need investment for several reasons. They may need it to develop their product or launch this into the market place. Alternatively it's required later for expansion or entering a...
Strategies for successful growth (Flowers Image credit Pixabay/Lars Borris

Strategies for successful growth

Strategies for successful growth Author: Steve Brooks This is sponsored content owned by Financial Force 2017 This white paper notes how professional services organisations can divide growth strategies into three areas. They need to consider ways to increase...
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Breaking Business Myths with Time Intelligence

7 C-level myths around professional services profitability Working with a variety of clients across the globe, we hear a strikingly similar number of stories from C-level executives. From their vantage point, everything...
Business man cogs, image credit pixabay/Geralt

Becrypt Works Hard to Make Systems Look Easy with Paradox

There are many paradoxes in the IT industry. One of my favourite contradictions is this: “restriction can be enormously liberating”. When we have fewer options and decisions to make, we often...

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kitty - Image credit: Cherry1985 /pixabay.com

Hiding and Unhiding in Excel

There is feature in Excel that is very much overlooked by many. It is the humble hide and unhide feature. This can be easy...
WORBLI+WordProof

WORBLI + WordProof = blockchain transparency for online content

WORBLI, an enterprise-grade, compliance-focused blockchain platform, has expanded its application repertoire and offering to users by partnering with WordProof to bring trust, protection and...
(Image credit/Pixabay/geralt)

Mavrck acquires GroupHigh, an influencer search and intelligence

Mavrck, an influencer marketing platform announced it was buying GroupHigh, a blog and social influencer search SaaS platform. The acquisition is the most recent...
City of London

Outlier Ventures: AI and finTech are focus areas for blockchain start-ups

An Outlier Ventures study of blockchain investments in early-stage rounds shows that start ups have raised more than US$20B (since 2013), and the focus...
The challenge of creating a 2,500 person security team

The challenge of creating a 2,500 person security team

NTT is in the middle of a massive restructure. It has formed a new business unit - NTT Limited - into which it has placed...
Rings integration Image credit Pixabay/The DigitalArtist

HarmonyPSA extends functionality with Continuum

HarmonyPSA has announced a deep integration with Continuum the RMM and security vendor for MSPs. Its purpose is to combine the two systems' ticketing...
(Image credit/Pixabay/FirmBee)

Optmyzr introduces Amazon Ads management capabilities

Amazon is rapidly claiming its position as a critical and leading player in pay-per-click (PPC) and digital advertising. According to analysts, the company now...
Cypherium

Cypherium collaborates with Google Cloud Platform

Cypherium, an enterprise-focused blockchain platform which prioritises scalability and decentralisation, is collaborating with Google Cloud  Platform (GCP) to offer enterprise-appropriate blockchain solutions to Google...
Bloq

BloqCloud: on-demand blockchain infrastructure

Bloq has made available its BloqCloud platform for on-demand blockchain infrastructure services (BaaS or Blockchain as a Service). BloqCloud has applicability both for conventional...
New phishing campaign targets Utilities industry with Adwind

New phishing campaign targets Utilities industry with Adwind

Cofense researcher Milo Salvia has published a new blog warning of a phishing campaign delivering the Adwind malware. The campaign is targeting companies within...
Commerzbank

Commerzbank blockchain developments

Two blockchain developments involving Commerzbank have materialised. The first involves logistics/supply chains, Marco Polo and others. They executed a real-time pilot transaction for the...
Ransomware hits 23 local government entities in Texas

Ransomware hits 23 local government entities in Texas

Ransomware has hit 23 local government entities in Texas. The details of the attack emerged via a post from the Texas Department of Information...
British SailGP boat - Image credit (c) 2019 Bob Martin for SailGP

Applying innovation lessons from SailGP to business

Enterprise Times sat down with John Abel, VP Cloud and Innovation for UK, Ireland and Israel at Oracle on the eve of the Cowes...
Alfa

Alfa blockchain social network/digital sharing launched on Indiegogo

Alfa app and smartwatch intend to foster freedom to create and transact, reward users for their time, protect their privacy, and respect the chronological...