Investing in Emerging Technology will Drive Transformation
As market dynamics, government regulations, and consumer behavior become increasingly complex, executive leaders face mounting pressure to remain relevant, innovative, and competitive. Enterprises must evolve to stay ahead of market trends...
Why Delightful User Experience is the Key to Unlocking Business App Acceptance
User experience expert Matt Malden says in even the most complex B2B application, there’s no need for clunky UX that deters user adoption.
According to technology industry analyst and Intelligent automation specialist...
Why Insurtech offers a bright future for Insurers
For insurance companies to increase business value, they must find a way to increase profits and revenues. To achieve that, they must leverage technology to create efficiencies and new products. This...
How CPaaS helps retailers rebuild their customer journeys
Retailers used to lead the way in the omnichannel experience, but they’ve struggled to evolve with new customer communication channels. They now need to be active across many channels like WhatsApp,...
Environmental, Social Governance (ESG) Strategy- Is this essential for your business?
It has been difficult to read the news recently without the letters ESG being mentioned at some point. Frequently, it is either news from the investment world or large companies discussing...
How merchants can make the most of new Visa and Mastercard chargeback rules
It has been mere weeks since Visa and Mastercard introduced April 2023 updates to their fraud and chargeback guidelines. It has been heralded by some as a game changer in the...
It’s time to consider the business impact of APIs
A platform approach to APIs creates a digital core to flexible business outcome.
APIs need to be discussed in terms of business impact. The API (application programming interface) has been considered a...
Salesforce Einstein GPT; Is this AI’s expected ‘Productivity Wave’?
With Microsoft’s investment in OpenAI quickly followed by the release of Google’s Bard, the conversation around Generative AI continues to build. Much of the focus has understandably been concentrated on what...
The challenges of security and data privacy in IoT
The Wi-SUN Alliance’s Journey to IoT Maturity report was published in 2022. It highlighted security as one of the top three barriers to IoT adoption for IT decision-makers in the UK...
How Bing’s integration of ChatGPT can revolutionise advertising
Microsoft created quite the buzz in the ad tech industry recently with a revolutionary “new Bing”. It harnesses generative AI to engage people in conversational search experiences. Using the power of...