Balance is Key to Smarter Omni-channel Delivery
How do you meet 100% of the needs of customers across every channel with your team? The answer is that you don’t. There’s no guarantee that you’ll always have the right...
What does BREXIT mean for tech companies?
A few days after Britain voted for BREXIT, we are all coming to terms with the shock result. So what does BREXIT really mean for technology companies? The UK’s tech sector...
How BMC is igniting IT’s transition to the Digital Enterprise
CIC Insights:How BMC is igniting IT’s transition to the Digital Enterprise
In an age when young start-up tech companies are aspiring to IPO 30-year-old BMC, a steadfast provider of systems management solutions,...
The collaboration demands of digital transformation
The types of Digital Transformation
Digital Transformation is one of the biggest buzz phrases around. A lot of research has already been done on this topic, though it typically examines Digital Transformation...
IBM’s Elementary Move in Cyber Security
Watson finally gets to play Holmes
IBM has announced plans to strengthen its security product line with Watson for Cyber Security.
Augmented skills: a new path towards closing the gap
Part of the challenge...
Will PSG be too much for Zoopla
On Tuesday 19th April 2016 it was announced that Zoopla property group had bought PSG software group from GMG. For the princely sum of £75m Zoopla now possess a stack of estate...
Microsoft Build 2016: The cognitive war begins
We are entering a time of “cognitive computing” – the start of what some call the 3rd era that will include Artificial Intelligence (AI). Cognitive has been brought to the public...
How to Become A Digital Enterprise By 2020 – the lessons of manufacturing
The rapid pace of technological change is radically altering the way manufacturers do business. Market conditions, customer expectations, and technology capabilities are transforming manufacturing processes at phenomenal speeds, with no slow-down...
The Secret Cloud Success Story
Conference season is well under way and Adobe’s big Creativity Conference has finished for another year. MAX 2015 was the last in LA, at least for a while, as next year...
How to win the war for best customer satisfaction in telecoms
"You can run, you can hide, but no matter how hard you try, you just can’t escape the war of winning the attention of the customers. Almost every company, day in...