Category: Blog

Homing in on Salesforce’s healthcare capabilities

When thinking about how to handle customers successfully, Salesforce’s capacities in the field of customer relationship management (CRM) come to mind quickly. CRM has the power to positively transform the customer-client relationship and is seen as a crucial element in establishing long-standing ties between companies and their customers. Although CRM has been applied across various…

Is there a new VMware in the making?

Four strategic moves that point to a yes VMware’s success has resulted in a dominant market position leaving it both searching for new growth opportunities and facing pernicious threats to the market it controls. At VMworld Europe 2015, the company was facing uncertainty from the announcement that its parent company EMC was to be acquired…

10 Challenges of a Business Intelligence Director

To really shine, owners of BI initiatives must possess, more than anything, strong leadership, strategic, and communications skills—along with the requisite set of analytical, operational, and technical skills. The Business Intelligence director has an intricate mission—yet a rewarding opportunity—to organize, influence, and lead on many fronts, including BI initiatives, diverse teams with divergent needs, and the…

Xero Roadshow rolls into London

The Xero Roadshow London was held at the British Museum. The attendance was more than 400 people, almost twice the number that attending the main conference Xerocon in 2012. If it had been much higher even the overflow auditorium would have filled. The event allowed Xero partners the opportunity to learn about the latest news…

Why are global supply chains becoming more fragile?

Supply chains keep making headlines around the world for the wrong reasons. General Motors recently recalled nearly 4.3 million vehicles with defective software. The bankruptcy of Hanjin Shipping, one of the world’s largest ocean carriers, left half a million containers with $14 billion worth of goods stranded at sea. Fiat Chrysler recalled 1.9 million vehicles…

How best to use patient generated health data?

Cornelia Wels-Maug of Creative Intellect Consulting looks at how the US government is attempting to find an answer to the challenge of using patient generated health data. To counterbalance the foreseeable explosion of healthcare costs, reducing the length of hospitalisation─whilst minimising the risk of readmission─ and incentivising prevention are seen as suitable measures to deliver…

6 ways to modernise your ERP

Many businesses today are still not getting the most out of their existing business management tools. More than thirty years after its invention, ERP is shaking its reputation as legacy software that won’t modernise. Up until not long ago, ERP has promised the dream of a single system that manages all of a company’s business…

IBM QRadar targets bad user behaviour

In December 2015 IBM opened up its security analytics platform IBM Security QRadar. The goal was to encourage customers, developers and third-parties to build custom applications to take advantage of the platform. It also announced the IBM Security App Exchange where companies could create, share and get new applications based on IBM’s security technologies. The…