Melissa Korzun

Melissa Korzun, Vice President of CX Operations at Kantata, a global leader in purpose-built technology for professional services, leads the customer experience team overseeing professional services and customer success. With a career marked by diverse operational roles, Melissa has consistently supported teams in achieving their goals. At Mylan Pharmaceuticals, a Fortune 500 company, she served as Director of Quality Awareness and later as Director of Strategy, Innovation, and Architecture Operations and Delivery, contributing significantly to the company's growth through process and systems enhancements. Transitioning to the healthcare software company TeleTracking Technologies, Melissa continued her focus on operational excellence, refining processes, and enhancing data analytics capabilities to ensure efficient resource utilization and project delivery aligned with strategic objectives. Her role at TeleTracking Technologies provided the opportunity to work closely with Kantata, as TeleTracking is one of Kantata’s customers.