Several senior appointments were announced last week as we head into the summer. Crescendo has announced the appointment of co-founder and hitherto Executive Chairman, Andy Lee, as its next Chief Executive Officer.
Precisely has announced two senior appointments. The first is that Vinesh Vis is joining the firm as Chief Revenue Officer. The second appointment sees Jane Gilson appointed as Chief Business Officer.
Business
Conexiom has announced the expansion of its partnership with Epicor. Conexiom has, for several years, supported an integration between its order automation platform and both Epicor Eclipse and Epicor Prophet 21. The latest announcement sees an evolution to deliver AI-powered order and invoice management for distributors.
Gamma Communications has celebrated the rise of a startup that is targeting children’s online safety. Rebel Telecom, a sister company of Rebel Therapies, was invited to a special Parliamentary briefing – ‘Beyond the Ban: Building Digital Resilience for the Next Generation’ at the House of Commons. Its service is powered by Gamma Communications, which provides an MVNO Service to the startup.
Newgen Software Technologies Ltd. announced the results from its Q1 fiscal 2027. It’s celebrating substantial growth for this first quarter. With Revenue up 11.2% to Rs 357 crores compared to Rs 321 crores in Q1 FY’26.
Product
Creatio has announced the release of 10x, the latest version of its AICRM and workflow platform. The platform offers the functionality that enables humans and AI agents to work symbiotically. The release helps organisations to transform their operating model with combinations of human-led and agentic-enabled business workflows.
Functionize, the intelligent software testing vendor, has launched Functionize Studio. It is part of its agentic quality platform that acts as broken code’s greatest adversary.
Zoho has announced the next version of its LMS for educational institutions worldwide. Zoho Classes 2.0 is an AI-powered academic LMS for government, Universities, Colleges and Students. The solution is free for all Central and State government educational institutions in India. It will roll out to other countries over the coming months.
Research
Genesys has released the fifth edition of its “State of Customer Experience“ report. The report reveals that customer experience (CX) has become an increasingly decisive factor in consumer loyalty and spending decisions. More than half of consumers say they would rather do anything else than contact customer service. Furthermore, 85% say poor service has caused them to spend less or stop doing business with a brand altogether.
More than two-thirds (69%) of UK retailers only react to operational issues after they have already affected commercial performance. This is according to new research from UiPath ahead of this year’s Golden Quarter. The research highlights an industry pattern of making decisions based on hindsight rather than real-time insight.
Interprefy
Interprefy celebrated its return as a technology partner at the AI for Good Global Summit 2026, supporting multilingual communication at one of the world’s leading AI events. The summit brought together government leaders, international organisations, industry experts, researchers and innovators. They discussed how AI can create a positive impact for people and the planet.
Johann Bregand, Global Head of Institutions at Interprefy, said, “AI has the potential to connect people across borders, but meaningful collaboration depends on everyone being able to participate. We’re proud to support AI for Good in making important global conversations more accessible through multilingual communication.”
Keysight
The European Space Agency (ESA) has selected Keysight Technologies, Inc. to lead a three‑year development program. This will focus on creating secure, blockchain‑enabled anomaly detection for 5G non‑terrestrial networks (NTN). Keysight will serve as the prime contractor, collaborating with Sateliot to support key technical development and satellite mission integration.
Eric Taylor, Vice President, Aerospace, Defense and Government Solutions at Keysight, said, “This initiative represents a major step toward securing hybrid space–terrestrial networks at a time when global NTN deployments are accelerating.
“By combining test and measurement expertise with AI-driven assurance and blockchain technologies, this work will demonstrate how trust can be embedded across the full NTN lifecycle — from design and validation through in-orbit operation.”
NetApp
NetApp, the Intelligent Data Infrastructure company, today announced it has acquired DataPelago, a California-based AI data infrastructure company recognized for its innovative approach to eliminating data processing bottlenecks for AI and analytics workloads.
The acquisition marks a foundational expansion of NetApp’s portfolio, enabling GPU-accelerated data processing aligned directly with the storage layer. With this acquisition, NetApp establishes itself as the company that makes zero-copy activation of enterprise data for AI real.
George Kurian, Chief Executive Officer at NetApp, said, “As AI models and the chips that power them get ever more effective, enterprises need data infrastructure that is just as intelligent and powerful to harness the potential of their data.
“NetApp is leading the industry in helping customers drive innovation and generate business value by giving them full command of their most important asset: their data. With DataPelago, we are extending our ability to help customers understand and process their data with the agility required to unleash competitive advantage.”
NetSuite
NetSuite has announced that as part of NetSuite release 2026.2, they are beginning the North America rollout of NetSuite Next, the next generation of NetSuite with AI built into its core. It will first be available to customers in the United States and Canada, with other countries planned to follow shortly after.
NetSuite Next introduces Ask Oracle, their conversational AI assistant, as the foundational AI capability at the core of the experience. Combined with the award-winning Redwood Design System, embedded AI, contextual intelligence, and agentic workflows, NetSuite Next helps users move more naturally from questions to answers—and from answers to action—marking a significant evolution in how people interact with ERP systems.
Thomson Reuters
Thomson Reuters Corporation announced that it has signed a definitive agreement to enter into a joint venture with KKR, a leading global investment firm. As part of the transaction, Thomson Reuters will sell a 51% stake in its Global Print business to capital accounts advised by KKR. Thomson Reuters will receive approximately $500 million in gross proceeds at closing and will retain a 49% equity interest in the joint venture.
Thomson Reuters will also maintain intellectual property rights and full editorial control over its content portfolio. This new joint venture will hold an exclusive license to distribute the content in print and on ProView, Global Print’s eBook platform.
Steve Hasker, President and CEO of Thomson Reuters, said, “The Global Print business has a long and respected history of serving legal and tax professionals with trusted printed reference materials.
“We believe this transaction with KKR provides our Global Print business with the focused investment, operational capabilities, and independence to thrive as a standalone business, while ensuring that Thomson Reuters printed content continues to reach the professionals who depend on it.
“At the same time, it sharpens Thomson Reuters’ focus on providing innovative fiduciary-grade AI solutions for the legal, tax, audit and compliance industries.”
Workday
New Workday research reveals that workers in Indonesia, Malaysia, Singapore and Thailand spend at least half their time acting as the manual glue between disconnected systems.
The research highlighted that:
- 86% of employees say AI has improved their day-to-day work experience
- 66% spend at least half their time translating and coordinating between systems and teams
- Only 30% of organizations have embedded AI into the core of their business
Zoho
Zoho rolled out another update to BIGIN, its affordable and powerful CRM. The update introduces Zia Agents that work for users around the clock, the Reply assistant for emails, a Churn Analyser and the CrossSell Genie.
Weekly updates like these are a great way to stay informed about what’s happening across different industries. It’s always interesting to see how technology continues to shape business decisions, especially as more companies adopt solutions like Zoho ERP to simplify operations and improve productivity. Thanks for putting together such a useful roundup.