VertiGIS has revolutionised the document management system of Stadtwerke Wörgl with its VertiGIS ConnectMaster solution. The deal will make it easier for the utility, IT and mobility services company to manage its fibre optic network.
It says that it now has a fully documented network for the first time. That allows it to look at better efficiencies and plan for future expansion.
Martin Koidl, Team Leader NT Services at Stadtwerke Wörgl, said, “We’re a small team working in a highly professional environment.
“Keeping our data up to date is extremely important, and VertiGIS ConnectMaster does this very well. The software is easy to use and has become an essential part of our daily workflow.”
Why VertiGIS?
Stadtwerke Wörgl delivers electricity, water and internet in Wörgl, Austria. It manages its own networks, which comes with challenges in understanding where fibre is located and how it is used. For example, it is not unusual for fibre to be installed and for records to have incomplete location data. That means that work crews can struggle to quickly locate fibre when doing maintenance.
Another challenge is that the information on where fibre is located is required by other services. Road builders and construction crews who are likely to be digging in urban areas need to know what is in the ground. This prevents the risk of disruption when fibre is dug up.
It says that by using VertiGIS ConnectMaster, it can now identify all its fibre assets. Importantly, the ConnectMaster Online tool is now used by its own field crews. That ensures that they can easily access and input network information using mobile devices. This provides them with intuitive, real-time capabilities.
Furthermore, the company claims that this move to advanced technology has been enabled by adopting ConnectMaster. Using the automation in the tool has reduced the number of repetitive tasks. This has improved the accuracy of information and freed up staff and time. The time allows staff to focus on other areas of the business.
Enterprise Times: What does this mean
Utilities have always struggled with accurate information about their assets in the ground. It is not unusual to find records saying “three metres from the hedge and two metres deep.” Alternatively, they may say, “three metres from the road junction on the north side.” But road junctions change, hedges get removed and locating those utilities then becomes trial and error.
Every year, utilities spend millions repairing assets damaged by other companies. The more accurate the information they can provide to prevent damage, the less time and money is spent repairing them. More importantly, the less impact there is on customers. None of this is a new problem, and this deal shows that even in 2025, there are challenges for utilities that still need to be addressed.
For Stadtwerke Wörgl, adopting VertiGIS ConnectMaster and its online app makes sense operationally and financially. For its customers, it will reduce the risk of any incidents and ensure the company can upgrade its network more efficiently.
