Pulseway released version 9.9 of its RMM solution. I spoke to Edgar Zacharjev about the release, including the general availability of MDM for Apple devices.
Clutch has launched the Non-Human Identities (NHI) Index to enable IT teams to secure and manage NHIs across their environments.
At Trust ’24, Precisely has announced a new Data Graph API. It is a new addition to its Data Enrichment service. The data integrity vendor also unveiled new features for the Data Integrity Foundation that underpins its Data Integrity suite of solutions.
Action1 announced the latest release of its leading patch management solution, Aliso Beach, which contains a new agent for macOS devices.
Data and AI Platform vendor Aiven has signed a three-year strategic collaboration agreement with Amazon Web Services (AWS).
Kantata strengthened its exec team with three major appointments: Vikas Nehru as CTO, Jeff Nicholson as CMO and Sarah Edwards as the sole Chief Product Officer, after sharing the role for several years.
IFS has appointed two women to senior positions on its executive board. Helena Nimmo joins the company as CIO and Debra McCowan joins as CHRO.
Royal Mail has chosen to deploy the Workday Peakon Employee Voice solution. As it looks to strengthen its employee engagement and approach to wellbeing.
CultureAI published ‘The State of Human Risk Management 2024 Report: Time to Adapt’, revealing some concerning truths about the effectiveness of security training.
The Relex Solutions and Incisiv ‘From Fragmented to Unified: Why Retailers Need to Integrate Their Pricing & Promotions Capabilities‘ report provides an in-depth look into the current state of pricing and promotions in the retail sector across the US, the UK, France, and Germany.
Deltek takes a look at the findings from its Clarity report specific to architects and the importance of skills training in the workplace.
Soma Somasundaram talks about the strategy that Infor has invested in for AI. It is part of the Infor OS, which mixes a data lake, business process mining, RPA and AI to deliver industry-specific solutions.
Enterprise Times Editor Ian Murphy recorded a podcast with Mats Thulin, Director of Core Technologies at Axis Communications. They talk about the impact of AI on physical security and what it means for business.
In a podcast recorded at Dreamforce, Michael Costigan of Salesforce discusses the socio-economic impact of Agentic AI. In a second podcast, Jayesh Govindarajan, the EVP of Salesforce AI, examines Agentforce in more detail and what the future holds for this breakthrough technology.
Bentley Systems
New Carbon Analysis Capabilities for iTwin Experience
Bentley Systems announced the general availability of new Carbon Analysis capabilities in iTwin Experience. The new Carbon Analysis capabilities enable infrastructure engineers to simplify carbon reporting, easily visualize embodied carbon, and rapidly explore alternatives for better designs.
Chris Bradshaw, Chief Sustainability Officer of Bentley Systems, said, “Carbon assessments should be standard practice for global infrastructure projects, but creating carbon reports isn’t easy. Using Bentley’s new Carbon Analysis capabilities helps transform the tedious task of carbon reporting into a smooth, automated process—providing infrastructure professionals with greater visibility into carbon impacts and helping them design sustainable infrastructure faster and more easily.”
Google Partnership
Bentley Systems also announced a strategic partnership with Google to integrate Google’s high-quality geospatial content with Bentley’s infrastructure engineering software and digital twin platform. This will improve the way infrastructure is designed, built, and operated.
Bentley software users and developers can use Google Maps Platform’s geospatial content, including Google’s stunning Photorealistic 3D Tiles, for real-world geospatial context and immersive 3D experiences in their digital workflows.
The partnership complements Bentley’s recent acquisition of Cesium, the foundational open platform for creating powerful 3D geospatial applications. Cesium is the creator of the 3D Tiles open standard used by Google. Bentley is also collaborating with Google Cloud to deliver AI-driven insights for asset analytics.
Bentley CEO Nicholas Cumins said, “By combining Google’s extensive geospatial content and cloud capabilities with Bentley’s infrastructure engineering software and digital twin platform, infrastructure professionals can improve their work and ensure projects and assets are created and operated with greater resilience and sustainability. This partnership demonstrates how open standards, such as 3D Tiles, can help infrastructure professionals evolve their practices by leveraging the power of geospatial context.”
Bentley Systems reveals vision for open data ecosystems
At its Year in Infrastructure conference, Bentley Systems unveiled its vision for open data ecosystems to advance infrastructure engineering.
During his keynote address, Bentley CEO Nicholas Cumins said, “The future of infrastructure engineering is open. It’s flexible, collaborative, and built on a foundation of data that can be shared securely. At Bentley, we are leading the way—ensuring that the applications, platforms, and solutions we create meet the evolving needs of our industry.”
Cumins explained that infrastructure sectors can no longer afford to work in silos, with data locked away in proprietary systems. The secure flow of data is necessary to solve global infrastructure challenges. Including the expansion of energy grids, modernization of transportation systems, and retrofitting of existing assets to meet sustainable development goals.
AI Game-Changer for Civil Site Design
Bentley Systems announced new generative AI capabilities for civil site design. Including a design copilot, site layout optimizations, and automated drawing production that will drive new levels of productivity and accuracy. The solution brings AI to the design phase of the infrastructure lifecycle to automate repetitive tasks, such as drawing production, so that engineers can focus on higher-value activities.
Bentleys OpenSite+ delivers AI-powered efficiencies and better-quality designs with:
- Enhanced Design Experience with Copilot
- Layout Optimization
- Automated Drawing Production
- Smart Design Tools
Mike Campbell, Chief Product Officer at Bentley Systems, commented, “By leveraging their past data to optimize future work, generative AI will revolutionize infrastructure design, improving engineers’ productivity and accuracy without sacrificing on quality. OpenSite+ is just the first example of how Bentley is applying generative AI to benefit infrastructure design and project delivery.”
Cybage
Fictiv
Cybage issued several brief case studies around how it has helped a variety of organisations. Fictiv is a leading supplier of custom mechanical parts which Cybage has helped with a digital transformation project. The project leveraged AWS Lambda to facilitate real-time updates of data across Fictiv’s system.
Cybage also created and deployed dedicated scalable Lambda functions for user authentication, connection management, message broadcasting, and dynamic event handling. Its guardrails enable Ficti to align job status across different systems.
Philanthropy
Cybage Khushboo announced that it has donated ₹1.3 Crore in scholarships to 250 bright students from 150+ colleges.
Infor
Aydinli Haz Guy, a leading Turkish fashion retailer with nearly 3,000 employees and 200 stores in Turkey and over 100 abroad, has selected Infor PLM for Fashion.
Infosys
zooplus partnership
Infosys announced a strategic collaboration with zooplus, a leading European e-commerce company based in Munich, Germany, to enhance its service capability and scalability. The collaboration will establish a state-of-the-art Global Capability Center (GCC) in Hyderabad, India.
zooplus will leverage Infosys Topaz, an AI-first offering using generative AI technologies. This will aim to help the company drive AI innovation and growth, transform e-commerce capabilities, and enhance operational efficiency. The collaboration will also help improve its marketing, e-commerce, and supply chain capabilities. It will support zooplus by enhancing its expertise in product management, technology, quality, design, and engineering and set up a new order management system.
Karmesh Vaswani, Executive Vice President & Global Head of Consumer, Retail & Logistics at Infosys, said, “At Infosys, we believe in harnessing the power of technology to drive innovation, enabling profitable and sustained future growth. Collaborating with zooplus to establish this new GCC in Hyderabad underscores Infosys’ commitment to driving digital transformation at scale for our clients.
“By leveraging Infosys Topaz, we will empower zooplus to realize their full potential and also position them at the forefront of excellence in digital commerce and marketing.”
AI-Powered Trend Report to Drive Innovative Storytelling
Infosys and the Handelsblatt Research Institute have launched their first research report titled “AI Trend Report: How AI is Transforming Industries.” The report was generated by leveraging Infosys Topaz using generative AI technology.
The trend report explores AI from two perspectives: a view into the broad economic implications and a showcase of specific applications across industries like retail, healthcare, agriculture, and logistics. It also analyses the potential role of AI in manufacturing.
The innovative online report is more flexible than traditional PDF and supports audio and translation from German to English. “Readers can just ask the questions they are interested in, iterating them to find the data and information they want.”
Dr. Jan Kleibrink, Managing Director of the Handelsblatt Research Institute, “Our publications are about presenting complex economic relationships and the results of scientific analysis to a broad readership. The collaboration with Infosys as our AI and digital innovation partner makes it possible to consistently transfer this approach to the digital space. AI-based features such as text-to-speech or the summarization of key topics take our digital storytelling capabilities to a new level.”
Old National Bank
Infosys announced that it has extended its existing four-year relationship with Old National Bank. Old National will leverage Infosys services, solutions and platforms for operations transformation and process digitization. Powered by automation and GenAI, and transformation of key business areas.
Jim Ryan, Chairman & CEO of Old National Bank, said, “At Old National, we are committed to creating exceptional client and team member experiences. Infosys is expertly guiding us through business process enhancements with a strong emphasis on efficiency and value generation. We greatly appreciate Infosys’ commitment to our growth and success.”
Dennis Gada, EVP and Global Head of Banking and Financial Services said, “Old National Bank and Infosys share a strong cultural and strategic alignment in developing, managing, and enhancing enterprise-scale solutions to transform the bank’s operations and support growth. We are excited to further accelerate Old National Bank’s business process and customer care transformation using Infosys Topaz.
“Our extensive experience in domain, technology, and operations, specifically for mid-sized and regional banks, will continue to bring deep growth and efficiency advantage for this segment.”
Extending Microsoft collaboration
Infosys has expanded its relationship with Microsoft to help accelerate customer adoption of generative AI and Microsoft Azure, globally. The strategic collaboration is aimed at helping Infosys’ and Microsoft’s joint customers realize the value of their technology investments and secure transformative outcomes.
Anand Swaminathan, EVP and Global Industry Leader – Communications, Media and Technology, Infosys, said, “This collaboration addresses various business problems by delivering heightened value to clients through a customer-centric approach, providing scalability, agility, and cost-efficiency across key sectors like Finance, Healthcare, Supply Chain, and Telecommunications.
“As Infosys and Microsoft embark on this transformative journey together, we are poised to redefine industry standards and empower organizations to thrive in the era of generative AI.”
Makip
Makip announced that “TARROW TOKYO,” operated by Glack Japan Co., has begun the deployment of the unisize size recommendation engine.
Panasonic Connect
New R&D team for Supply Chain
Panasonic Connect has strengthened its R&D capabilities with a new European team to develop AI-based supply chain solutions. Working alongside Supply Chain specialist Blue Yonder, the team will develop next-generation, AI-based cyber-physical systems in the fields of AI and Computer Vision, Sensing, Simulation, and Robotics.
Carlos Osuna, Head of Business Unit, Panasonic Connect Europe, commented, “Panasonic has more than 100 years of engineering experience to draw on, positioning it perfectly to continue developing innovative supply chain solutions.
“Creating the next generation of software-driven hardware, using AI software pioneered by Blue Yonder, and testing them in real-world customer and partner environments, will allow Panasonic to remain at the forefront of developing technologies that solve real-world problems – now and in the future.”
Panasonic Debuts KAIROS Live Production Platform at Camper Calling 2024
Panasonic Connect Europe’s IP-based live production platform, KAIROS, has made its global live music festival debut at Camper Calling 2024. Full-service AV rental, production, and virtual event company CPL has deployed KAIROS. Thus streamlining its technology infrastructure and minimising the intermediary kit and cabling required as part of its migration to the SMPTE ST 2110 IP-based transmission standard.
Lee Gruszeckyj, Production Director, CPL, said, “Our long-standing relationship with Panasonic meant it was only natural that we utilised its KAIROS live video production platform as part of our overall investment in ST 2110 – and we can already see the benefits. This was the first time we had used KAIROS in a live festival setting, and it worked seamlessly.
“Whereas some of our contemporaries are adopting ST 2110 converters, KAIROS offers instant, uncompressed 4K visuals straight out of the box – and delivers the flexibility, scalability, and ease of use we need for Camper Calling in the future. Regardless of what the festival threw at us, we knew we had it covered with Panasonic.”
R System
R Systems announced the appointment of Mr. Shardul Sangal as Senior Vice President – Global Delivery. Sangal joins from Infogain where he was SVP and Global Delivery leader. He also spent nearly 23 years at Wipro, rising to the position of Vertical Delivery Head, Middle East & Africa. He also held positions at ITI Limited and GIST. Sangal holds a Bachelor of Engineering in Computer Science from Motilal Nehru National Institute of Technology.
SoftIron
SoftIron announced the Q4 2024 releases of HyperCloud and VM Squared. Introducing critical updates that position them as the world’s first post-quantum safe virtualization and private cloud solutions. These updates deliver advanced security against evolving threats, flexibility in IT asset integration, and enhanced management through an upgraded user interface.
Kenny Van Alstyne, CTO at SoftIron, commented, “As businesses face the looming reality of quantum computing threats, our latest releases of HyperCloud and VM Squared put our customers ahead of the curve with FIPS 203-compliant, post-quantum safe solutions. By offering a seamless integration path for existing IT infrastructure and a game-changing management interface, we empower organizations to scale securely while optimizing operational efficiency.”
TSIA
TSIA published several articles and started a new survey last week.
Quick Poll Insight: Where Companies Are Using AI in the Customer Life Cycle reveals insights from TSIA’s 2024 Leveraging AI in Lead Qualification and Renewals Quick Poll. (Registration Required)
Framework: The Pricing Professional Services Framework examines the core components of PS pricing and how organizations can align pricing and financial performance. (Subscription required)
Article: Real-World Applications of AI for Technology Companies explains real-world applications of AI, specifically for revenue generation. (Subscription required).
Abridged Report: Optimizing Profitability: Pricing Strategies for Professional Services examines trends in pricing within professional services organisations. (Registration Required)
Abridged Report: Top KPIs and Best Practices for Measuring Managed Services. The study identifies key performance indicators (KPIs) and best practices for measuring the success of managed services organizations, grounded in TSIA’s Five Pillars of Managed Services framework. (Registration Required)
Abridged Report: Deploying AI in Revenue Generation Workflows. This report shows how technology companies can deploy AI to improve revenue-generating activities. It presents a four-phased framework that outlines the recommended use cases for AI in each phase. (Registration Required)
Survey: Onboarding Trends in Customer Success aims to assess how Customer Success organizations perform the motions of customer onboarding to provide insights into industry practices, challenges, and potential areas for improvement in customer onboarding strategies. The survey is open from October 8-November 1, 2024 (Registration required).
Quick Poll: Customer Success in Managed Services. This survey is open between October 14-November 8. It is designed to assess how managed services companies are transforming customer experiences and driving business value through strategic customer success initiatives. (Registration Required)
UNRVLD
UNRVLD announced it had won an engagement with Seedlip, the world’s first distilled non-alcoholic spirit. The design agency will redesign the Seedlip D2C site, built on Contentful CMS and Shopify. Thus helping make Seedlip the standout choice for discerning moderators.
Jiboye Idowu, Global Marketing Manager, D2C and Digital for Seedlip & Non-Alcoholic Spirits, commented, “We’re looking forward to partnering with UNRVLD on this exciting project to redesign the Seedlip digital experience. Their expertise with Contentful and Shopify, along with their creative vision for where they could take us, has really excited the team. We can’t wait to get started.”
Workday
University of Arkansas
Workday announced that seven higher education institutions within the University of Arkansas System are live on Workday Student. As part of a phased implementation for the University of Arkansas System. The remaining institutions are expected to be live on Workday Student by Spring 2025.
Steven Fulkerson, CIO University of Arkansas System, said, “To keep pace with the speed of change, it is critical that we have a modernized system that can support and scale with the evolving needs of our students, faculty, and staff.
“Workday is an integral partner in our digital transformation journey. And with Workday Student, we’re extending the value of the platform even further by making it easier for students to build class schedules, manage financial aid, view attendance, and more. While empowering our schools to manage the academic experience and support student success.”
Cognizant and Workday grab $144.3 million UK Government deal
Workday and Cognizant have won a matrix deal from Oracle, Microsoft and another party. Cognizant won the Systems integration contract for nine departments (worth around £80 million) and Workday, the ERP contract (worth £65 million). Some of which are currently already using Cloud software, others not.
Non-Cloud Users
Cabinet Office (CO)
- Department for Science, Innovation and Technology (DSIT)
- Department for Energy, Security and Net Zero (DESNZ)
- Department for Culture, Media and Sport (DCMS)
- Department for Business and Trade (DBT)
Cloud Users
- Attorney General’s Office (AGO)
- Department for Education (DfE)
- Department of Health and Social Care (DHSC)
- HM Treasury (HMT)
Around 46,000 users will use the software. The project will deliver a shared solution for HR (Human Resources), Finance services and Payroll.
Yooz
Yooz has published findings from a survey: Beyond the Balance Sheet. It found that 88% of finance professionals are stressed by shifting business priorities. Based on a survey of 500 US finance professionals conducted by Pollfish. It examines the current emotional and professional state of finance departments.
Other key findings included:
- 92% reported that budget constraints had impacted their ability to meet strategic goals
- 74% of finance professionals have worked overtime regularly over the past six months
- Two-thirds have been thinking about work regularly during their time off
- 70% of finance professionals believe automation technology could significantly or completely reduce stress caused by shifting business priorities. However, barriers remain between IT and Finance
Laurent Charpentier, CEO of Yooz, said about the findings, “Finance teams are the backbone of the enterprise, yet they’re being pushed to their limits by mounting pressures, outdated technology and static processes. To truly support their teams, leaders must embrace automation not just as a tool for efficiency, but as a strategic ally in reducing workload pressures.
“It’s time to move beyond traditional financial operations and empower finance with the right technology, while fostering a culture that prioritizes both strategic outcomes and employee wellbeing. ”
Zoho
Zoho has introduced a new theme builder in Zoho Forms. Key features include:
- A simplified interface
- Responsive fonts for every screen, automatically resizing text based on screen size
- New banner styles to captivate viewers
- Support for colour gradients
- An easy way to build multi-page forms
- Extended customisation options
- An enhanced yet easy-to-use form navigation
- Backward compatibility ensures old forms still work
