Workers Honey Bees Image by PollyDot from PixabayZoho has released Workerly 2.0. First launched in 2019, Zoho Workerly is an employee staffing platform for staffing agencies. It allows them to create jobs and then assign the best temps to those positions. The application enables the creation of timesheets, which then drive the creation of invoices that are sent to clients.

The update includes a new modern interface with new features. Zoho is looking to grab a bigger share of the staffing market, whereas, in the latest G2 Grid for Staffing, it is already a leader.

Zoho Workerly Roster View
Zoho Workerly Roster View

The announcement claims there is a new roster view with this update, yet the link to an article explaining it was published in 2020.  The roster view shows current job openings and the available temps available for jobs. It enables users to quickly pivot. For example, if a worker calls in sick, they can quickly locate and allocate someone else to the job. It isn’t clear what has been enhanced with this update, though.

Customisation

One area where Workely has improved is the ability to customise the Workerly platform. Administrators can remove or change many of the standard fields within the platform. This enables organisations to use the organisational languages they use internally and within their sector. They are also able to create new custom fields which can have a variety of formats, including text, different numerical formats, dates and other more specific formats such as email and phone numbers. A custom field can also have pick lists, enabling the user to pick single or multiple entries.

Administrators are also able to create custom functions within the product, with program scripts that use Deluge Script language. These can extend beyond Workerly. It is possible to develop a Deluge Script to receive a response from other applications and update Workerly modules when the workflow criteria are fulfilled.

Better for clients and temps

Zoho has also enhanced the interaction for both external clients and temps. The client portal now has features that enable clients to create new job requests directly, reducing manual work and errors. An added advantage is that as more and more clients use the portal, users are no longer inundated with emails to trawl through and potentially miss something.

Clients can also review historical timesheets and even create timesheets on behalf of employees. Clients can also access timesheets for approvals. The Client Portal is an add-on to Workely and costs £2.40/license/month.

Workerly also has a temps portal that administrators can invite temps to sign up to via email or text. Within the portal, they can find and view matching jobs. They can check in using a geo-tag, which identifies their location and can automatically start their shift. The portal also enables them to create, edit and submit timesheets. If they use the check-in and check-out features, this process is mainly automated for them.

Two mobile apps also support temps. The first is one that temps can download to their own phone. It has similar functionality to the portal but enables them to complete the administration on the go.

The second is a kiosk app that employers can set up for workers who do not own a mobile device. It can use facial recognition to help track check-ins and check-outs automatically.

Other features

There is also a third mobile application, the Zoho Workely App, that enables users to manage the entire temp lifecycle easily. It enables agents to conduct most of their business on the go.

Zoho has also added greater flexibility to the core feature set. For example, when a base rate changes for an ongoing job, the administrator can update the rate of pay for all timesheets or just those in the future.

Enterprise Times:  What does this mean

Zoho Workerly is one of the functional applications that Zoho has produced. It can help small staffing business run their operation effectively. The solution also has tight integration with other Zoho applications such as Zoho Books, Zoho Mail, and Zoho Sign. There are also integrations to third-party applications, including DocuSign, Adobe Sign, Vonage, and Ytel.

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