Woods Winter December Image by Free-Photos from PixabayLast week, Precisely announced growing momentum for its Data Integrity Suite, naming four new customers and revealing that it has added dozens more, also extending the footprint of its solutions in many others.

FourKites has announced the availability of the FourKites Academy. BMC announced that it BMC has added generative AI, low code/no code development and contextual tooling to its BMC Helix Service Management solution. Audiosocket launched a new plan that will deliver access to its commercial music catalogue through its Music-as-a-Service platform.

VAST Data has announced a Series E funding round. Raising $188 million, led by Fidelity Management & Research Company.

Zilliant acquired In Mind Cloud, a Munich-headquartered sales platform vendor that helps manufacturers digitize their sales processes. Medallia appointed Nick Martin as its Senior Vice President of International. Martin will lead the commercial organisations across EMEA and APAC.

Duda published the 2024 AI Outlook for Digital Agency Leaders report. Celonis published the 2023 Process Optimisation report. Finding that 83% of business leaders say that processes are the greatest lever for value and the fastest lever for change. Digitate published a new report that studies IT leaders’ automation goals and roadmaps.


HubSpot announced that it has successfully finalized its acquisition of Clearbit, a top B2B data provider. Clearbit is now a wholly owned subsidiary of HubSpot. It will be integrated as an offering within HubSpot’s customer platform over time.


Accenture announced that its Board of Directors has nominated Dr. Martin Brudermüller for election to the Board at Accenture’s annual general meeting of shareholders on January 31, 2024.

Analytic Partners has appointed Jack McClunn as Chief Financial Officer based in Miami.

Ceridian HCM Holdings announced the appointments of Jeremy Johnson as Executive Vice President and Chief Financial Officer (CFO), effective January 1, 2024. And Justine Janssen as Executive Vice President and Chief Strategy Officer (CSO), effective immediately.

Fivetran announced the appointment of Scott Jones as the company’s Chief Revenue Officer (CRO).

Introhive has appointed Jason Bass as its new Chief Operating Officer.

Nintex announced the appointment of Keith Payne as Vice President of Sales for Asia-Pacific (APAC) to drive growth across the region.

NTT DATA UK&I has appointed Mark Owen as Principal Client Manager, Energy Networks. And Ashim Jafarkhan as its new Head of Power Systems Services.

Pipedrive has appointed Daniel Martin as VP of Customer Experience.

Pluralsight announced the appointment of Lisa Luscap as Chief Marketing Officer (CMO).

SOCi announced additions to its leadership team. This will help the company deliver a game-changing, AI-powered marketing platform to enterprises around the world. Jennifer Gause joins as SOCi’s new SVP of Revenue Operations. While Adam Rochkind joins as its new SVP of Customer Success.


Accenture is joining forces with Unilever as part of a strategic initiative to leverage Unilever’s AI research and implementation of technologies. These enhance productivity, drive efficiencies, and accelerate disruptive and AI-powered innovations at scale.

ActiveCampaign unveiled its new LATAM hub in Costa Rica. This $4 million investment is part of the company’s efforts to expand its presence in the region. And provide enhanced support to its clients through local resources.

IBM and Meta have launched the AI Alliance in collaboration with over 50 Founding Members and Collaborators globally. These include AMD, Anyscale, CERN, Cerebras, Cleveland Clinic, Cornell University, Dartmouth, Dell Technologies, EPFL, ETH, Hugging Face, Imperial College London, Intel, INSAIT, Linux Foundation, MLCommons, MOC Alliance operated by Boston University and Harvard University, NASA, NSF, Oracle, Partnership on AI, Red Hat, Roadzen, ServiceNow, Sony Group, Stability AI, University of California Berkeley, University of Illinois, University of Notre Dame, The University of Tokyo, Yale University and others.

Automation Anywhere has entered into a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). The SCA enhances Automation Anywhere’s industry-leading expertise in generative AI and intelligent automation to boost enterprise productivity and power business growth. In addition to offering Automation Anywhere customers greater choice, flexibility and reliability for their generative AI deployments.

International connectivity and 5G enabler BICS has partnered with Telcofan, a leading consultancy and system integrator, to support the delivery of private networks for businesses. The partnership will solve many technical challenges associated with connecting IoT devices to private networks. Such as initial setup and ensuring consistent connectivity for travelling devices.

Creatio announced a partnership with White Gate Consulting. The new partnership will combine the deep finserv expertise of White Gate Consulting with Creatio’s no-code platform and its array of ready-made solutions for financial services.

Deloitte announced expanded collaborations with renowned academic institutions, including MIT Sloan School of Management, NYU Stern Executive Education and Center for Sustainable Business, and most recently, Arizona State University, to create a differentiated, integrated learning program intended to enhance Deloitte professionals’ ability to help guide clients in identifying and engineering solutions to support what’s good for their business, people and the planet.

Domo and customer Cosmo Energy Holdings Co., Ltd. (Cosmo) have partnered on an educational program to nurture skilled digital transformation (DX) talent in Japan.

Humanforce, an Australian-borne global provider of human capital management (HCM) solutions, announced its achievement of ISO/IEC 27001:2022 certification of Humanforce Cloud, marking a significant milestone in its commitment to information security.

Jitterbit announced a strategic partnership with Singapore-based Lancia Consult, a global consultancy firm specializing in digital transformation solutions. The collaboration will deliver new opportunities for businesses to expedite their digital initiatives, encompassing cloud/hybrid approaches, automation, AI integration, cybersecurity, and overall growth strategies.

Qualtrics announced a new collaboration with Epic, the market leader in comprehensive health record (CHR) technology. Together, the two companies will integrate patients’ experience data from Qualtrics directly with their health information in Epic. Making it easier for providers to offer a more personal healthcare experience for millions of patients.

At the opening of the Chicago Salesforce Tower, GrubHub revealed how it standardized its internal processes and increased team productivity using Salesforce. Freeing it up to sign more new partners and give better counsel to its existing merchant network.

Tricentis announced the opening of its new office in the Washington, D.C., area, situated in McLean, Virginia. The office is conveniently located at 8300 Greensboro Drive, near The Boro Tysons.


Accent Group, the leading omnichannel retailer in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand, has selected Amperity. Amperity will be the foundation of its first-party customer data strategy to deliver highly personalised interactions to drive a better customer experience.

Legacy Education has selected Anthology Blackboard Learn Ultra as its learning management system (LMS). With three schools on five campuses, the California-based institution delivers career-based programs and selected Blackboard Learn Ultra by Anthology following a competitive review. Pacific College of Health and Science has selected Anthology Blackboard Learn Ultra, a leading learning management system (LMS), to deliver unparalleled learning experiences to their career-oriented students.

Integreon, a leading provider of tech-enabled legal, creative and business outsourced solutions, has selected ContractPodAI’s Leah Legal Copilot to power its suite of services. As a result, Integreon is now the first alternative legal services provider (ALSP) to adopt a fully generative AI-led approach.

Corcentric and International Motorcoach Group (IMG), a leading motorcoach operator network in North America, announced today that IMG’s collective procurement spend through Corcentric’s Fleet Procurement Services and GPO (Group Purchasing Organization) has risen to levels not seen since before the Covid-19 pandemic.

SAVSERVICE is using Creatio to revolutionise funds management and team collaboration. SAVSERVICE is a leading distributor of goods in Ukraine and Central Europe, with a portfolio of over 75 brands.

Paul Quinn College (“Paul Quinn”), an innovative Historically Black College and University (HBCU) known for its Urban Work College Model, has selected Ellucian Colleague SaaS to modernize its technology operations.

International Car Lease Holding, the leasing entity of Van Mossel Automotive Group, is using Freshdesk from Freshworks. This willprofessionalize its customer service by creating efficiencies with incoming queries. Allowing for better workflows and offering support via live chat and WhatsApp.

Infosys announced that it has helped enhance Spotlight Retail Group’s customer growth via an omnichannel digital fulfilment and advanced analytics platform built with Infosys. Spotlight leveraged Infosys’ AI-first offering, Infosys Topaz, and Spotlight Retail Group, one of Australia’s biggest retailers, to enable a hyper-personalized online shopping experience for its customers. The improved customer experience has led to a growth of 113% in customer base over a 12-month period and 93% in transactions.

Van Oord, a leading global maritime contractor, has launched the COP28 (UN Climate Change Conference COP28) release of its open Climate Risk Overview Tool. As a central aspect of its drive to protect coastal societies and ecosystems at risk from climate change. While also supporting its sustainable growth strategy. Qlik Sense was used to prepare the original COP26 Climate Risk Overview, and now it powers the COP28 update.

Salesforce has revealed how organizations, including the Internal Revenue Service (IRS), the US Agency for Internal Development (USAID), and the US Navy, leveraged Salesforce to drive modernization and improve customer and employee experiences.

FSIoffice, the nation’s leading independent office supply company, is the latest distributor and wholesaler that is gaining significant competitive advantage through newfound sales opportunities with SugarCRM, provider of the award-winning AI-driven CRM platform.

Financial Reports


DocuSign announced results for its fiscal quarter that ended October 31, 2023.

Key figures included:

  • Total revenue was $700.4 million, an increase of 9% year-over-year.
  • Subscription revenue was $682.4 million, an increase of 9% year-over-year.
  • Professional services and other revenue was $18.1 million, a decrease of 16% year-over-year.
  • Billings were $691.8 million, an increase of 5% year-over-year.
  • GAAP gross margin was 80% for both periods. Non-GAAP gross margin was 83% for both periods.
  • Net cash provided by operating activities was $264.2 million compared to $52.5 million in the same period last year.
  • Free cash flow was $240.3 million compared to $36.1 million in the same period last year.
  • Cash, cash equivalents, restricted cash and investments were $1.7 billion at the end of the quarter.

Allan Thygesen, CEO of DocuSign, commented, “DocuSign had a solid third quarter, delivering record non-GAAP operating margin and free cash flow. We are making progress on product innovation, go-to-market effectiveness, and operational efficiency as we build on our considerable scale and trusted market position and expand beyond e-signature into intelligent agreement management.”


Teampay, which provides an industry-leading all-in-one purchasing platform, announced it has obtained additional investment from Espresso Capital. It also announced that it has appointed Dustin Renn as CEO. Renn previously served as CFO of the company.


11:11 Systems has launched 11:11 DRaaS for Azure. A new disaster recovery as a service (DRaaS) offering designed specifically for the Microsoft Azure cloud. The new globally available recovery solution gives organizations customized and fully managed disaster recovery (DR) for their on-premises, Azure cloud and/or multi-cloud environments.

Ataccama announced the release of ONE AI and, with it, the availability of generative AI features in its Ataccama ONE platform.

Creatio announced that Velvetech has released dynamic call script capabilities as a part of the Contact Center Product Suite and a standalone app for the Creatio platform.

Experian announced NeuroID’s behavioural analytics is now available through Experian’s fraud prevention solutions, including CrossCore and Precise ID. NeuroID’s unique behavioural analytics solution provides robust, frictionless fraud prevention capabilities that can effectively combat identity theft, deter fraud ring attacks and protect against AI-enabled bots while ensuring a smoother experience for real customers.

Experian announced the launch of a suite of new capabilities for Ascend, its cloud-based state-of-the-art analytics and technology platform. These latest innovations aim to increase operational efficiency, maximise profitability and support lenders and businesses in today’s rapidly changing market conditions and evolving consumer behaviours.

InterSystems announced the availability of TrakCare Assistant. An interactive navigation tool for the InterSystems TrakCare unified electronic medical record (EMR) system.

The KNIME Analytics Platform 5.2 is now available. The highlight of this release is a substantial improvement to the new user interface based on continuous, crucial feedback from our user community.

Propel has released the latest version of its product value management (PVM) platform. The third major release of 2023 links customer assets with product lifecycle management (PLM). Delivering deep intelligence on how products are used and performed in real-world scenarios.

RevenueGrid has announced the Winter 2023 release of its platform. The update includes a streamlined workflow with enhanced signal management, report sharing for team alignment, signals library — a collection of dedicated best practices tailored to every sales persona, enhanced pipeline insights from different angles, and an enhanced Salesforce integration, Lightning Out.

RoboMQ announced that version 5.7 of Hire2Retire. This includes support for SAP SuccessFactors API-based Integrations. Allowing users to synchronize employee lifecycles between SAP SuccessFactors and Active Directory (AD). Hire2Retire Phase 5.7 release also introduces a revamped user interface for the Employment Lifecycle Sync and Group Assignment steps of the Hire2Retire core setup. Providing a cleaner and more structured view and increasing overall ease of use.

Simpro announced updates to Simtrac and Simpro Premium.

VictoriaMetrics is offering a free trial of the VictoriaMetrics Enterprise solution.

Wolters Kluwer Legal & Regulatory (LR) announced an innovative feature for legal professionals: Generative Pre-training Transformer (GPT)-generated summaries of court rulings. GPT summarization harnesses generative AI (GenAI) to simplify legal research. Eliminating the need to read through multiple court cases and saving valuable time.

Yesware announced Yesware: Prescriptive Analytics. Three easy-to-use tools and interactive reports that offer practical insights sales leaders can act on — and smart advice to help sales reps prioritize their next move.

News from the week beginning 27th November 2023



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