Thanksgiving November Image by Matthias Cooper from PixabayEnterprise Times spoke to Karina Buschsieweke, Director of Product Strategy at Appian. She believes the key to solving trust in AI is continuous improvement. Payments vendor Cashflows is extending its real-time payments platform with the introduction of loans to merchants using its platform. Oodle has rolled out NICE Enlighten AI to improve its customer service operation.

Totalmobile, the leading UK field service management provider, has launched in Australasia.

ToolTime, a German headquartered job management software vendor targeting sole tradespeople, has launched in the UK.

Sigma, the cloud analytics platform, expanded its footprint into Europe with the hire of Stuart Simmons as Vice President of Sigma EMEA and a new office in London.

Neo4j signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). Maven Capital Partners (“Maven”) has sold Titan Wealth Group for an initial 3x return for its Institutional Buyout Fund to Parthenon Capital.


Automation Anywhere announced the appointment of Moon-Hyung Lee as the new Country Manager for the Korean market.

Corcentric announced that Tom Spencer has been appointed as Senior Vice President and Head of the Accounts Payable (AP) Solutions sales division.

Esker announced the appointment of Catherine Plasse as Esker’s new Chief Financial Officer.

Kofax announced the appointment of Peter Hantman as its new President and Chief Operating Officer.

Pipefy announced the appointment of Phillip Mellet as its new General Counsel.

Workforce Software announced that Jeff Moses had been named Chief Executive Officer (CEO) effective January 1, 2024.


Appen has selected Amazon Web Services (AWS) as its primary cloud for its AI solutions and innovation. The companies are expanding their relationship with a multi-year agreement as Appen develops new enterprise solutions for AI data sourcing, annotation and model evaluation.

BICS completed a joint roaming breakout trial using BICS’ IPX Transport service. This reached a breakthrough latency of 90 milliseconds in a 5G connection between a mobile device in Spain, and SKT’s mobile network in South Korea. The accomplishment was recognized by the World Communications Awards.

Creatio announced a  partnership with Centro, a global leader in business and technology consulting.

Creatio added new user types for its composable pricing model. The additional user types include the External B2C Portal User, External B2B Portal User, Limited Internal User, and Mobile-Only User.

Digital Workforce announced a strategic partnership with a globally renowned cancer research institute in the US. Digital Workforce will implement advanced Robotic Process Automation (RPA) solutions. This will automate the fundamental patient access workflow in their world-class EMR system.

The Ellucian Foundation announced 25 two-year colleges as US recipients of the 2023 Progress, Accomplishment, Thriving, Hope (PATH) Scholarship. The PATH Scholarship provides grants to higher education institutions globally to support students facing economic hardships and educational disruptions.

FloQast Accounting Operations Platform is now available in AWS Marketplace, a digital catalogue with thousands of software listings from independent software vendors. This makes it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

Globant announced that it will be sponsoring Franco Colapinto, an Argentine driver, for his debut in the FIA Formula 2 Championship in 2024.

The University of Naples Federico II has collaborated with KNIME to launch a student challenge in ‘Biomass Analysis & Predictive Modeling for the Bioenergy Sector’ in the 2023/2024 academic year.

KX and Engine AI, the only enterprise-grade end-to-end data analytics platform, announced a strategic partnership to offer a native, generative AI platform for clients in the global financial services sector.

Zoho announced a partnership with Telr, a leading payment gateway provider in the Middle East. This will promote the digital economy by providing small and medium enterprises in the MENA region access to enterprise-grade technology from both companies.


Accenture has been appointed by the global hospitality group Accor to support its content production capability. Driving scale and establishing consistency in local and global marketing communications across its hotel brands. This is tailored to guests’ evolving needs.

Creatio announced a partnership with Rapid Phone Center. It is a US-based call centre that provides affordable, omnichannel, high-quality, 24/7 multilingual inbound and outbound global customer support.

Iron Lake Balls LTD, a sports eCommerce business that visits golf courses to recover balls for recycling, is using Dext Prepare to automate its invoice processing.

Infosys announced yet another successful collaboration with Proximus. Belgium’s leading digital services and communications solutions provider, to deliver an IT modernization and consolidation project.

limango, a leading German online retailer for families, has selected NICE CXone to migrate its contact centre to the cloud.

Pandora, the world’s largest jewellery brand, has selected o9’s AI-powered Digital Brain platform for integrated business planning. This will support its large-scale digital transformation.

Fosun Group has selected CCH Tagetik Corporate Performance Management (CPM) software. This will help drive the digital transformation of its group finance operations.

Financial Reports

Automation Anywhere

Automation Anywhere published its Q3 results.

Key highlights included:

  • Large deals over $100,000 in annualized value contributed more than 50% of the bookings in the quarter
  • Strong bookings led to a robust performance by the Enterprise business in North America, APJ, India and the Middle East regions
  • More than 50% of customers downloaded the company’s Generative AI automation packages
  • A large customer base, high customer retention and continued product leadership led to improved cash flow and a strong balance sheet

Mihir Shukla, CEO and Co-founder of Automation Anywhere, said, “Third quarter results exceeded goals across our key metrics, with large deal growth as a robust signal that customers are increasingly adopting our platform for business transformation.

“Our GenAI-powered solutions and use cases contributed to 30% of the bookings, confirming that customers are looking for the powerful combination of AI and automation technologies to solve their complex challenges.

“The combination of strong revenue performance and disciplined cost control allowed us to reinvest in growth. Building an enduring ‘Rule of 40’ company is one of our goals and our financial results represent a tangible signal that we’re on the right track.”


Genie AI has added the ability to create any legal contract in any jurisdiction from scratch to its AI legal assistant.

Rippling, a leading cloud-based HRIS system, is now compatible with Hire2Retire as of the Phase 5.6 release. It allows Rippling customers to sync their employee data with Active Directory (AD), Azure AD, or Google Directory. It also automates employee lifecycle management.

Rockset has expanded its vector search capabilities with an approximate nearest neighbour (ANN) search. Achieving a billion-scale similarity search in the cloud. When coupled with the LlamaIndex and LangChain integrations, the new release enables developers to iterate quickly and create more relevant AI experiences at scale.

Software AG announced that the Cumulocity IoT platform is available in China as an as-a-service(SaaS) on Tencent Cloud’s infrastructure.

News from the week beginning 13th November 2023


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