Sertifi has announced an integration of its integrated credit card authorisation solution with Infor HMS (Hospitality Management Solution). The integration enables the 17,500 hospitality, event, and travel companies that use the Sertifi platform to integrate their solution to Infor HMS.
It adds to the existing integration between Sertifi’s eSignature solution and Infor. The integration enables hospitality organisations to capture signatures for contracts, BEOs (Banquet Event Orders), and deposit and payment requests from within Infor Sales & Catering.
Nick Stojka, co-CEO of Sertifi, commented, “We’re grateful that leading hospitality brands like Infor trust us with their guest relationships and data. By keeping guest information centralized across systems, not only do processes become faster and more secure – we create a better experience for guests across the entire hospitality network.”
How it works
For Hotels using Infor HMS, this adds another level of automation to the solution. The integration enables the automation of two processes. The first allows guests to complete and sign authorisation forms using any device from any location (with a connection) using the Sertifi authorization solution.
The second allows hoteliers to then leverage the credit card authorisation and validation platform to capture credit card authorisations in a completely digitised process. This secure system also includes a fraud score system and helps reduce fraud and chargebacks. Data about the transaction is then posted to Infor HMS without interaction by staff and in a PCI compliant and secure way.
David Purcell, vice president of product management at Infor, commented, “We’re excited to grow our partnership with Sertifi and deliver the same efficiency and security to finalizing authorizations as we have to finalizing event business.
“The ability for hoteliers to easily capture authorizations and centralize information helps us achieve our goal to efficiently and intelligently deliver great guest experiences.”
Enterprise Times: What does this mean
Sertifi solutions are widely used across the hospitality industry and include ASM Global, Hilton, Hyatt, Marriott and the Tao Group as customers. This integration will enable Sertifi to target Infor customers looking to reduce the risk of credit cards and improve efficiency within their organisation.
For Infor, it also opens up a broader field of opportunities for hospitality organisations looking to replace legacy solutions with a modern HMS that will unify operations, drive strategy with business data, and deliver a consistently great guest experience.