Cyara has announced the acquisition of Australian firm CentraCX. CentraCX VOC, it’s core solution, is a comprehensive SaaS-based Voice of the Customer platform that enables organisations to collect, understand and drive action from customer feedback. Underpinning the solution is Tribal Analytics, a closed-loop feedback system at the individual, team, product and whole business levels. It … Continue reading Cyara acquires CentraCX to extend CX transformation experience