NIBs (credit image/Pixabay/Anemone123)Retail and eCommerce highlights this week include: Global financial infrastructure provider Stripe helps push MACH Alliance towards 90 members. Grocery Shopii, a retail media technology platform that provides grocers with shoppable recipe solutions, has selected Moxxy Marketing for its nationwide expansion. Kibo Commerce appointed David Ricketts as Head of Sales and Meagan White as Head of Marketing. Tech-enabled feature to connect PUMA India’s online customers with offline stores allows associates to provide a personalised shopping experience. Logicbroker, a supply chain Experience Management eCommerce platform and provider of drop ship, marketplace, and B2B supply chain visibility solutions is partnering with Kibo Commerce.

Stripe joins MACH Alliance

The MACH Alliance, a group of independent tech companies dedicated to advocating for open, best-of-breed technology ecosystems, announced today that Stripe has joined the Alliance. Stripe, which builds financial infrastructure for the internet, is used by many of the world’s leading enterprises, from Amazon to BigCommerce, Ford, Zara, Maersk and more.

The internet economy is still nascent. Traditional businesses are increasingly coming online or expanding their digital presence—including through payments and financial operations. It is only with a modern technology architecture that they can make the transition to the digital age.

Organisations of all backgrounds from startups, to digital natives, to traditional enterprises, require MACH principles to grow. As found in MACH Alliance’s annual survey of global IT decision-makers, the inability to innovate is stifling competitiveness.

A MACH architecture—which stands for Microservices, API-first, Cloud-native SaaS and Headless—gives companies a deeper level of flexibility, allowing them to quickly deliver new features for customers. MACH Alliance members must meet stringent certification standards and need to be in full compliance to be granted membership.

Grocery Shopii expands with Moxxy

Grocery Shopii, a retail media technology platform that provides grocers with shoppable recipe solutions, has selected Moxxy Marketing for its nationwide expansion.

Moxxy relies on strategy, creativity, data, and relationships with food suppliers and retailers cultivated over the past 35 years to build relevant brands, craft effective marketing programs, and help emerging food, beverage, and AgriFoodTech companies throughout the supply chain increase their B2B sales and market share. A full-service marketing agency, Moxxy provides marketing and sales strategy and planning, brand development, packaging design, website design, research, advertising, graphic design, and public relations services.

Kibo hires IBM Commerce head to drive growth

Kibo Commerce has announced two new appointments to its go-to-market leadership team. David Ricketts has been named Head of Sales, while Meagan White has been named Head of Marketing, both reporting to Chief Revenue Officer, Vinesh Vis. These new additions to the team not only underscore Kibo’s dedication to expanding globally but also highlight its strong commitment to investing in a comprehensive go-to-market strategy.

In the past year, Kibo has accelerated its product strategy to deliver continued value for its customers, focusing on the composability and extensibility of its unified commerce platform consisting of order management, B2B and B2C commerce, and subscription commerce solutions. Kibo has doubled its pipeline in 2023. It has added several new enterprise customers, and continues to grow its partner ecosystem. Kibo continues to expand its onboarding and go-to-market initiatives; it recently launched its new training academy and will be rolling out a partner portal later this summer.

David Ricketts has more than 25 years of experience in software sales management. He has successfully helped companies expand sales revenues via B2B and B2C eCommerce and complex order management. Meagan White has more than a decade of marketing leadership experience at B2B software companies. She has managed marketing strategies in various functions, including demand generation, digital marketing, product marketing, partner marketing, and communications.

PUMA India partners with Salesfloor to enhance customer experience

Salesfloor, a customer engagement platform for unified commerce that combines immersive virtual shopping and conversational AI, has announced its partnership with sports brand PUMA India. The partnership aims to bolster PUMA’s customer relations by elevating its online and in-store experience with a unique personalized shopping service.

Salesfloor and PUMA have enabled users on its native digital platform Puma.com with a special widget that connects them to store associates or style consultants for instant shopping guidance. Customers shopping online for PUMA products receive personalized consultancy on sizing, styling and product recommendations via seamless online chats, video interactions and 1:1 personalised outreach. India is the first market for the sports brand to implement this solution.

Currently, the Salesfloor solution has been launched in 80 PUMA stores in India, following the pilot in the year 2022.

PUMA has 480 stores, the native digital shopping platform Puma.com and PUMA shopping app in India. It caters to the fitness and sporting needs of men, women and children with elevated product offerings. The market is also home to several experiential stores that are immersive brand spaces where shoppers can personalise their PUMA sneakers, athleisure and accessories with state-of-the-art customization machines, besides being privy to global collaborations with select designers and streetwear labels.

As a platform, Salesfloor continues to extend its solution globally. It serves retailers across four continents and delivers personalised experiences that drive the highest levels of customer satisfaction.

Logicbroker and Kibo Commerce partner to impact omnichannel expansion

Logicbroker, a supply chain experience management eCommerce platform and provider of drop-ship, has announced a strategic partnership with Kibo Commerce.

This collaboration will enable retailers and brands to efficiently expand their assortment via all B2B and D2C eCommerce models, including drop-ship, marketplace, and supply chain visibility. By leveraging the powerful synergies between Logicbroker’s platform, which delivers a 547% ROI and reduces your organization’s FTE requirements, and Kibo Commerce, a recognized leader in commerce and order management, both organizations will provide unique visibility, growth, and empowerment tools for merchants.

Kibo Commerce supports businesses to create seamless, engaging shopping experiences across all channels, driving revenue and customer satisfaction. With 68% of adult shoppers wanting retailers to show in-store product availability on their websites, Kibo Commerce addresses this demand by enabling customers to search and filter by inventory in stock at their location of choice and facilitating a choice of fulfilment options on the product detail page.

Key strategic benefits of working with Kibo Commerce and Logicbroker include:

  • Scalable Growth: Kibo Commerce’s agile platform and Logicbroker’s supply chain visibility solutions enable rapid business scaling while maintaining control over operations.
  • Streamlined Operations: Integrating Kibo Commerce’s omnichannel capabilities with Logicbroker’s drop ship marketplace streamlines supply chain operations, order management, and fulfillment processes.
  • Enhanced Customer Experience: The partnership enables a seamless shopping experience across all channels, driving customer loyalty and repeat business.
  • Expanded Assortment: Access to an extensive network of suppliers and a robust drop ship marketplace allows for quick expansion of product offerings.

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