St Louis based Engineered Corrosion Solutions (ECS) is a designer and manufacturer of corrosion management solutions for the fire protection industry. The firm manufactures dry and wet pipe products and has various monitoring solutions to create corrosion monitoring programs.
It has selected Rootstock Cloud ERP to help the business move forward. The solution, built on the Salesforce platform, will help manage its financials, inventory, and production. It will also leverage the mobile capabilities of the Rootstock platform on the shop floor. Another company that already leverages these mobile capabilities is Unionwear.
David Stephans, Chief Executive Officer at Rootstock Software, commented, “We’re thrilled to work with a company of ECS’ caliber. As an award-winning manufacturer of corrosion control solutions for fire protection systems, the company has experienced tremendous growth over the past five years. Our Manufacturing Cloud ERP will provide ECS with the capabilities it needs for ongoing expansion, efficient operations, and delivering the high level of customer service that it is known for.”
Moving from Salesforce to Rootstock
Adam Hilton, Chief Executive Officer at ECS, explained how they reached the decision. “Increased demand is a key reason we went looking for a new ERP solution. With year-over-year expansion, we had outgrown our existing system and needed a next-gen ERP for tighter inventory tracking, integrated financial management, workflow automation, mobile capabilities, and complete material requirements planning (MRP).
“A few years ago, we implemented Salesforce and honed its CRM capabilities to our needs. In Rootstock, we saw the advantage of leveraging a solution built on this same platform, with which we are already familiar.”
Rootstock is the most comprehensive product-centric ERP in the App marketplace. The solution stands up in its own right. However, with the company already invested in Salesforce, the decision to move to Rootstock was easy. Rootstock was built for manufacturers, and its founder and board member Pat Gerrahy has a long history of working in the manufacturing sector.
Hilton continued, “Other solution providers accused it of being a niche solution, but to us, a manufacturing ERP was exactly what we needed. Other vendors would have forced us through their sales and implementation funnel, like a square peg through a round hole. Rootstock showed us how its ERP could be configured to our unique business. As a result, members of our task force unanimously decided Rootstock was the solution for us.”
The project
Rootstock is working with ECS to implement Rootstock and migrate the data from its existing platform over the coming months. Hilton expects Rootstock to be live across the firm by the end of the summer.
With the integration between Rootstock and Salesforce, the business is looking to increase the efficiency of processes across sales, manufacturing and customer service. It is unclear how it will measure this, but it may look at increased customer satisfaction and other metrics to measure the project’s success.
Hilton concluded, “We won’t need to spend as much time and energy on the mechanics of managing operations. Instead, Rootstock ERP will handle it for us, and our team will be freed up to focus on more strategic initiatives. We’re digging into the implementation now, and we’re seeing the depth of functionality that exists. We’re starting out with the tip of the iceberg, but we know there will be even more to explore and leverage after our go-live date.”
Enterprise Times: What does this mean?
This solid win in a small firm for Rootstock demonstrates the Salesforce platform’s power to go beyond CRM. With Rootstock, ECS hopes to continue its expansion and deliver better solutions and services to customers at a lower operational cost.
It has been some time since Rootstock had permission to share a customer win. Hopefully, ECS will also share further insights on the solution when they are live.
