News last week included a business update from Jitterbit. Icertis revealed that Krones, the German manufacturer is looking to ICI to solve its contract management issues. Pigment opened up a new office in Canada with plans for aggressive expansion.
Acquisitions
Mitratech announced the expansion of its Human Resources solutions portfolio by acquiring two technology companies. It acquired Circa, a market-leading Office of Federal Contract Compliance Programs (OFCCP) and Diversity Equity and Inclusion (DEI) software provider. The second acquisition was Trakstar, a best-in-class talent acquisition, development, and performance management solution.
Appointments
Alan Jope has been appointed to Accenture’s Board of Directors, effective April 14th 2023. Mr Jope, 59, is the chief executive officer of Unilever (LSE: ULVR).
Trintech announced that Darren Heffernan, President & Chief Operating Officer, will become the company’s next Chief Executive Officer, effective May 1, 2023.
UiPath announced the appointment of Karenann Terrell to its Board of Directors.
Business
Accenture and Conga have formed a strategic partnership to help clients transform their revenue lifecycle management processes—from price quotes and contracts to fulfilment and renewal services.
ActiveCampaign is opening a hub in Costa Rica to provide customers with local, on-site resources and improved Spanish-speaking support. It will have 100 employees in the hub within 12 months.
Calabrio’s Calabrio ONE is now listed on the Genesys AppFoundry, a solutions marketplace offering a curated selection of applications and integrations that elevate customer and employee experiences.
At Conga Connect 2023, Conga announced that it had achieved Amazon Web Services (AWS) Advanced Technology Partner status, and Conga’s Revenue Lifecycle Management is available to purchase in AWS Marketplace
DANX Carousel group has launched a new funding initiative – the DANX Carousel Foundation. The foundation will focus on supporting learning and development initiatives, charitable causes, and local projects in the communities where the group operates.
Deloitte announced a new practice designed to help clients harness the power of Generative AI and Foundation Models to exponentially enhance productivity and accelerate business innovation.
UNHCR, the UN Refugee Agency, with the support of the United Nations International Computing Centre (UNICC), has partnered with industry experts ServiceNow, British Telecom (BT), and Thirdera (formerly Silverstorm Solutions) to set up a regional contact centre (RCC) for refugees fleeing the ongoing war in Ukraine.
Tacton celebrated its 25th birthday. CEO Bo Gyldenvang said, “Tacton has been a leader in the manufacturing space for 25 years, and we expect to stay a leader for the next 25. We have long been recognized by our customers and influencers for the innovative technology and vision we bring to the manufacturing sector, consistently receiving recognition from global research powerhouses, like Gartner, in leaders quadrants.”
Customer
Merced County, California, selected Accela to power their digital transformation toward a simplified, one-stop permitting process. The county signed a 10-year contract that includes $4.5 million in Accela software solutions and $1.7 million in professional services. Accela and its partners OpenCities and Velosimo will help Merced County streamline its back-office processes and workflows, modernize resident experiences, and create more transparency and accessibility.
Wipro has chosen beqom, a cloud-based compensation management solution, to manage their rewards globally.
International distributor Dah Chong Hong Group (DCH) has implemented the Boomi platform to modernize legacy integrations and accelerate its digital transformation journey. DCH has shortened integration cycles by as much as 70% while running multiple applications in parallel.
Clearbit revealed three short customer stories with the solution helping Copper to generate more ICP leads, how GoLinks doubled form conversion rates, and Magic built robust lead routing, making the sales team more productive.
Freshworks revealed that DTDC, one of India’s leading logistics and courier service providers, uses Freshdesk to deliver personalized experiences to millions of customers.
Pria will be using InterSystems Health Connect Cloud to deliver the integration required to accelerate Pria’s efforts to revolutionize the operating system for health at home.
Hendy Group, a family-run car dealership, is to deploy the MHR ITrent HR and Payroll solution. GloverPriest solicitors will integrate MHR’s People First platform, including its core HR system, Recruitment and Onboarding, Talent and Learning modules, and in-house payroll support.
Cerner Enviza, an Oracle company, and John Snow Labs are helping support the U.S. Food and Drug Administration’s drug safety Sentinel Initiative. By developing artificial intelligence (AI) tools to extract critical information from clinical notes within electronic health records (EHR), Oracle and John Snow will aid the FDA in better understanding the effects of medicines on large populations.
The Princess Alexandra NHS Trust (PAHT) has signed a ten-year agreement to modernise its hospital systems with Oracle Health electronic health records (EHR). BayCare Health System, a 16-hospital system serving West Central Florida, uses Oracle Health’s RevElate at Mease Countryside Hospital, a 387-bed facility.
Saint Joseph’s Medical Center, a 332-bed and 12-clinic health system spanning Westchester County, The Bronx, Queens, Brooklyn and Staten Island, is extending Oracle Health’s electronic health record (EHR) and RevElate Patient Accounting across all its locations. ECLEVAR MEDTECH, a global CRO headquartered in Paris, will now provide clinical trial services using the Oracle Clinical One platform to meet the needs of Japanese medical device companies.
Uno Pizzeria & Grill (Unos), famous for its Chicago-style deep-dish pizza, is fueling its growth into new market and restaurant concepts with Oracle MICROS Simphony Cloud Point-of-Sale (POS).
The Premier League, the world’s most-watched football league, has partnered with Oracle to provide fans with first-of-its-kind interactive dashboards that illustrate the exciting data story behind the achievements of the league’s best players. The first Oracle-powered dashboard celebrates Son Heung-min’s historic 100th goal, which he scored against Brighton & Hove Albion.
RoboMQ revealed how Prime Medicine, Petmate, SGH, GSB and CPower have leveraged its Hire2Retire No-code integration.
Mucho Burrito partnered with SOCi to manage Listings, Social, and Reviews which immediately improved the online guest experience and localized marketing involvement.
NTT DOCOMO, Japan’s largest telecommunications company, has leveraged the UiPath Test Suite to enhance its application delivery infrastructure and improve operational efficiency.
Financial Reports
Infosys
Infosys announced revenues of $18.212 for its full year ending March 31st 2023, up from $16.311 billion in 2022. Gross profits rose to $5.503 billion.
Salil Parekh said, “For the full year financial year 2023, we had a good performance with growth of 15.4% in constant currency. Our digital business grew 25.6%, now being 62.9% of our overall revenue, and our core services grew as well at 1.9%. We saw broad-based growth across our business segments, with most in double digits.
“We had 26% growth in Europe and 12% in the U.S., 95 large deals with a value of $9.8 billion for the year, with 40% net new. Our operating margin for the full year was at 21%. We generated a free cash flow of $2.5 billion in the year. Our attrition has continued to decline in each quarter through the year.” (Source Seeking Alpha)
Parekh gave guidance for Financial Year 24 as the growth of between four and seven per cent.
o9
o9 reported that its annual recurring revenue (ARR) added in Q1 2023 grew by 51% year-over-year. The growth during the quarter was attributed to new client additions and expansions at existing clients throughout the globe and across various industries as companies increasingly realized the competitive advantage of adopting o9’s AI-powered Digital Brain platform for a range of high-value planning use cases.
Chakri Gottemukkala, Co-founder and CEO of o9 Solutions said, “Our results continue to reflect the outstanding value of our o9 Digital Brain integrated business planning platform. Our efforts to increase the efficiency of our delivery capabilities, driven by o9’s unique building-block approach, have demonstrated tremendous value to our clients.
“o9’s building-block approach to pre-package AI-driven planning functionality also drives significant sales efficiency, evidenced by our strong year-over-year results and robust start to 2023. We expect that more and more enterprises will leverage solutions like o9’s platform to enable more data-driven decision-making and digitally transform their large and complex global supply chains.”
OneStream
OneStream announced its Annual Recurring Revenue increased 45% year-over-year in the first quarter ending March 31, 2023. The company grew its customer base by 25% year-over-year, with nearly 1,200 customers globally. New customers signed in Q1 2023 include AIT Worldwide Logistics, Inc.; Mitsubishi Electric Power Products, Inc.; Phillips 66; Pomerleau; RaceTrac; Target Australia; Vander-Bend Manufacturing; and Voestalpine. Additionally, OneStream grew its global headcount to nearly 1,300 over the quarter.
Tom Shea, CEO at OneStream, said, “With the economic headwinds organizations are facing in 2023, it’s imperative for them to have efficient financial processes and clear visibility into financial and operational metrics to remain agile.
“OneStream is helping our customers streamline their planning and reporting processes, while providing near real-time insights into financial and operational trends and signals that support confident decision-making at the speed of business. Our Sensible ML solution is now reducing the barriers to leveraging advanced analytics and helping customers generate faster and more accurate forecasts that support more impactful decision-making.”
Funding
Accenture has made a strategic investment through Accenture Ventures in Virtonomy, a provider of data-driven simulations that use existing patient data and digital twin technology to quickly bring life-saving medical devices to market.
Alteryx Ventures announced a strategic investment in Fiddler, a pioneer in Model Performance Management (MPM), to augment Alteryx Machine Learning within the Alteryx Analytics Cloud Platform.
Globant has invested in the leading SaaS financial industry platform Fivvy. The platform is designed to enable both traditional and digital banking institutions to offer personalized experiences to their customers and apply unique data models to increase revenues.
Product
11:11 Systems (“11:11”) announced the general availability of 11:11 Managed SteelDome in partnership with SteelDome Cyber. The fully managed service is designed for organizations needing secure, scalable and cost-efficient storage of their unstructured, on-premises data.
Clevertouch announced that Momentum Campaigns for Adobe Marketo is now fully available. It has also made Momentum Campaigns for Salesforce Marketing Cloud generally available.
Commusoft announced an integration with SFG20. This integration will be useful for businesses who offer PPM or plan to start, as this will streamline access to a vast range of maintenance lists for different industries.
Conga announced the launch of Conga Revenue Lifecycle Cloud, a first-of-its-kind cloud platform that supports the complexities of revenue management, leading to improved efficiency and certainty for businesses to drive, configure, price, quote, contract, negotiate, manage, collect, and renew revenue.
ConnectWise launched a core capability in the ConnectWise Asio platform with AI-assisted PowerShell scripting across two products in its Unified Monitoring and Management (UMM) solution portfolio: ConnectWise Automate and ConnectWise RMM.
FloQast has introduced a Financial Close Management Custom Value Assessment Report. It is designed to help accounting teams understand how they can further optimize and modernize their Financial Close for greater efficiency and agility.
Namely announced two new product enhancements designed to help employers advance the employee experience, especially in hybrid & remote work environments. It enhanced its integration with Slack and improved its organizational chart functionality.
NewGen Software announced that three of its products -OmniDocs Contextual Content Services Platform, NewgenONE Digital Transformation Platform, and Loan Origination Software (LOS) / Digital Lending – are now available for purchase in Amazon Web Services (AWS) Marketplace.
NICE Actimize launched its ActOne10 Case Management solution to provide financial institutions with the speed, agility, intelligence, and connectivity to lead the way in fighting financial crime. ActOne10 is the next generation of NICE Actimize’s award-winning case manager, trusted by leading global financial institutions and supporting over 300,000 analysts and investigators daily.
Oracle announced new capabilities to make migrating to Oracle CIoud Infrastructure (OCI) easier, securing critical workloads and distributing content. New Oracle Database features also help simplify the development of modern data-driven applications. New expanded machine learning (ML) capabilities in Oracle MySQL HeatWave, including unsupervised anomaly detection and recommender systems.
Redwood Software announced a new release of the Cerberus FTP Server. Cerberus FTP Server 13 includes: Azure Active Directory SAML SSO support, folder automation, extension management allow/deny list, improved geoblocking and support for OpenSSL 3 and TLS 1.3.
Salesforce announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs.
Salesforce introduced new, HIPAA-compliant Commerce Cloud capabilities that streamline healthcare commerce experiences and lower the cost of serving customers and patients.
Salesforce introduced innovations to Education Cloud to help institutions deliver personalized experiences faster, drive better outcomes, and build lifelong relationships with students.
UiPath announced the launch of the UiPath Business Automation Platform as a pre-built solution for the Manufacturing Data Cloud, launched by Snowflake, the Data Cloud company.
Workwave announced the integration of ServiceBot into its ServMan ERP software solution, a highly adaptable platform designed specifically for middle-market HVAC, plumbing and electrical service providers.
Zendesk has added integration to OpenAI to expand Ai-powered customer experiences.
