kibo (credit image/Pixabay/mohamed_hassan)Kibo, has announced product releases, strategic partnerships, and recent client go-lives from Q1, 2023. Kibo’s continued focus on composable solutions provides retailers, distributors, wholesalers, and manufacturers the freedom of flexibility required to succeed in today’s competitive market.

Companies used to have to choose between business-friendly commerce functionality and developer agility. With Kibo, our clients have both,” said Ram Venkataraman, CEO, Kibo. “We enable our clients to take ownership of their commerce platform without having to build it from scratch. The depth of our out-of-the-box capabilities coupled with the extensibility of the platform allows users to focus on delivering experiences.”

(credit image/LinkedIn.Ram Venkataraman)
Ram Venkataraman, Chief Product and Technology Officer at Kibo Commerce

Product Updates

Kibo released two new product releases, including Extensible Order Routing and Substitutions. Extensible Order Routing gives business users the autonomy to extend custom attributes without needing IT or vendor help. In addition to the flexibility to align order routing with their unique organisational goals and supply chain operations. Substitutions give companies the ability to substitute one product for another during the fulfilment process.

“We’re excited to continue rolling out updates across our Order Management, eCommerce, and Subscription solutions throughout 2023. Updates that give technical users the freedom of flexibility and business users the freedom to build exceptional customer experiences,” said Vinesh Vis, Chief Revenue Officer at Kibo.

Client Go-Lives

Kibo measures its success based on its clients’ successes,” said Blake Billings, Director of Client Success at Kibo. “We strive to provide our clients with composable solutions that help them accelerate growth. Furthermore, digitally transform to meet and exceed their customers’ expectations.”

Kibo’s client go-lives in Q1 of 2023 include:

  • ExperienceNow – a ticketing platform for experiences, went live with Kibo Search. Kibo Search will help ExperienceNow deliver lightning-fast relevancy at scale and automate search suggestions to ensure customers have accurate experiences.
  • Tourneau – one of the largest authorised retailers of luxury Swiss watches in the US, went live with Kibo’s composable Order Management solution. The new offering enables customers to buy online and pick up in-store across its 30+ locations. Tourneau leverages Kibo’s OMS to capture serial numbers on orders and packing slips to provide high-value tracking and expedited registration for warranties.
  • Sound United – a manufacturer and distributor of premium consumer sound and home technologies and subsidiary of Masimo, has expanded Kibo Order Management capabilities to its EU clientele. Sound United uses Kibo’s global Inventory Visibility to locate new or refurbished products across nationwide locations. An Order Routing Engine determines the most efficient way to deliver an item to a customer quickly.

Strategic Partnerships

Kibo and, an intuitive composable commerce combo, have partnered to provide a seamless integration and unified frontend commerce experience. Kibo clients can find the prebuilt integration in the marketplace or through their Kibo account manager. The visual CMS allows users to easily create and maintain content using a combination of a visual editor, headless CMS, and an optimisation layer.

Kibo continues to say it will invest in strategic partnerships through a series of co-marketing efforts. This includes a video series with Ignitiv and PeakActivity and in-depth how-to guides with Cognizant and Wipro.

Kibo opens Centre of Excellence in India

Earlier this year, Kibo opened a centre of Excellence in India. The company plans to expand its Product & Engineering team with plans to scale up Support and DevOps teams. This strategic move allows Kibo to deepen its skillset to better serve its clients and accelerate innovation.

The market needs a simpler path to headless and composable commerce. Kibo’s smart investments in Order management, eCommerce, and Subscription Commerce solutions make it easier for retailers, distributors, wholesalers, and manufacturers to go headless without the huge investment costs and long development times,” said Venkataraman.

Enterprise Times: What this means for business.

On paper, it’s clear that Kibo continues to make smart investments in composable commerce with recent product updates, strategic partnerships, and client go-lives. The company may not have the deep pockets of Salesforce, Adobe or other similar players in the marketplace.

However, Kibo is doing well to keep its head above the water of the current competitive marketplace for composable technology. The company says its latest release will help companies unlock the freedom of flexibility. This is definitely the right direction to take for a company of Kibo’s size and structure. Enterprises are demanding the flexibility of API-based microservices. A trend that Kibo should seriously enjoy.


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