insight software has a new CEO, Michael Sullivan, the former President and CEO of Acquia. Ciphr also appointed Sion Lewis as its new CEO as Chris Berry, founder and CEO of 30 years, moves to the board. GFT promoted Marco Santos to CEO of Americas as it looks to grow its US business.
On the product front, Eseye launched AnyNet SmartConnect to deliver agility and scalability to IoT rollouts. Agiloft announced ConvoAI, adding a natural language interface to its CLM platform.
ServiceNow published its fiscal 2022 results with growth above analyst expectations. The company also announced the promotion of CJ Desai to President and Chief Operating Officer. SAP announced a solid set of results, yet it also revealed that it might sell Qualtrics and reduce staff by 2.5%.
Efficio published a comprehensive report, well worth a read, that looked at procurement’s role in making ESG strategy a reality.
Appointments
Corcentric Capital Equipment Solutions (CCES) announced the promotion of Jason Forward to Vice President of Remarketing, Strategic and National Accounts for CCES.
KX announced the appointment of John Hoffman as Chief Revenue Officer (CRO).
Salesforce announced, as part of its ongoing board refreshment process, the following appointments to the Company’s Board of Directors, effective March 1, 2023:
- Arnold Donald, former President and Chief Executive Officer of Carnival Corporation & plc
- Sachin Mehra, Chief Financial Officer of Mastercard
- Mason Morfit, Chief Executive Officer and Chief Investment Officer of ValueAct Capital
WorkForce Software announced the addition of two seasoned SaaS executives to its leadership team. Nicole Neumarker joins WorkForce Software as Chief Technology Officer and Bill Razzino as Chief Financial Officer.
Business
Act-On Software has earned HIPAA compliance, adding to the marketing automation platform’s robust information security standards. This compliance ups Act-On’s competitive advantage over other marketing automation platforms.
Creatio announced a partnership with Dutch-based CRMprofs. The new partnership will combine Creatio’s cutting-edge platform with CRMprofs’ expertise and allow more global organizations to experience the power of no-code. Creatio also partnered with Polish-based Landingi as a technology partner to grant more businesses the ability to maximize customer engagements and expand their audience with top-notch no-code marketing tools.
Globant and Dexter, a provider of a software platform created by researchers and clinicians at the University of Birmingham, announced a partnership to deliver real-world data (RWD) and real-world evidence (RWE) to the healthcare and life sciences industry through the use of artificial intelligence and machine learning technologies.
NTT DATA UK&I announced the extension of its pan-EMEA partnership with Google Cloud to the UK & Ireland.
OneStream and PwC France announced today they have entered into a strategic alliance for the French market. OneStream also announced a strategic partnership with Extreme Solutions to transform complex financial processes for sophisticated organizations in Portugal and across EMEA.
SD Worx announced it has fully integrated its SAP capabilities into the SD Worx family and changed the name of SD Worx company, Adessa, into SD Worx SAP solutions.
Syngrafi announced the integration of iinked Sign and Video Signing Room (VSR) into the Canadian Real Estate Association (CREA) WEBForms platform.
Customer
Geekplus Co Ltd (Geekplus), which has held the top market share in Japan for four consecutive years in automated guided vehicles (AGV), has selected the Boomi AtomSphere Platform to automate its next-generation smart logistics platform.
Diplomatic Language Services (DLS) selected Conga to manage and streamline contracts and to help enhance the learning experience of customers, instructors, and clients. After implementing Conga, Diplomatic Language Services (DLS) saved 15-30 minutes per record.
The Citco group of companies (Citco) has moved to streamline the client onboarding and Know Your Customer (KYC) processes after agreeing on a deal with Fenergo to integrate its client lifecycle management (CLM) platform across Citco.
Infosys revealed that it is bridging technology and purpose at the Australian Open (AO) 2023 with empowering technologies for fans, players, coaches, media and the surrounding ecosystem. In the fifth year of its partnership, it has added a digital carbon management program, AI Video insights, and Match Centre 2, which delivers predictive insights to fans and made the digital learning platform Infosys Springboard available to students in the region.
Jenzabar revealed that 70 colleges and universities selected its software in Q4 2022. They included the American International College, Bethel University, Fontbonne University, Leech Lake Tribal College, Ranger College, Rogue Community College, Universidad Central Del Caribe, and University of Dubuque
Camphill Village Trust, a national charity supporting people with learning disabilities and complex needs, has chosen MHR to implement various business solutions to transform management and administrative processes.
Everis, now part of NTT DATA, will use its expertise in data governance to provide Cadent Gas, the UK’s largest gas distribution network, with Informatica’s new data quality software.
Qualtrics released details about the impact of its partnership with Manchester City, which is helping to transform the fan experience in stadiums and online. As Manchester City’s Official Experience Management Software Partner, Qualtrics allows the Club to listen to fan and employee feedback, understand and analyse what they hear, and then take action to improve experiences and design new ones.
Events
N-able announced its Empower conference at Prague Congress Centre, May 9-11. The agenda includes three days of networking and learning opportunities, 30+ hours of educational content, an expert cybersecurity keynote speaker, and four programming tracks—all geared towards helping MSPs scale and grow their business.
Financial Reports
ADP announced Q2 fiscal 2023 results. Revenues increased 9% compared to last year’s second quarter to $4.4 billion. Net earnings increased 17% to $813 million. Maria Black, President and Chief Executive Officer of ADP, commented, “Our healthy momentum from earlier in the year continued into our second quarter with strong revenue growth, margin expansion, and adjusted EPS growth.
“As businesses continue to navigate the uncertainty of today’s macroeconomic environment, we remain focused on listening to our clients’ needs and delivering the solutions that will enable their success. I am proud of our dedicated associates who deliver on ADP’s mission each day and always strive to put the client at the center of every decision.”
Igloo published a momentum update revealing that its average active monthly users realized double-digit growth at 20% from H1 2021 to H1 2022. Mike Gaburo, CEO of Igloo Software, said, “Igloo’s strong, year over year, monthly active user growth rate demonstrates the importance organizations place on our platform in this volatile macroeconomic climate.
“Unifying today’s workforce through a sophisticated digital workplace with technical depth and customer support to evolve alongside customer business goals made Igloo an intranet pioneer. We continue reimagining what work is and adapting to what work will be, whether on the frontline or behind a desk.
“With new platform functionality, leadership, and team members, we continue driving digital workplace innovation. Igloo celebrates its progress from this past year and looks forward to accelerating our transformation in 2023.”
Qualtrics announced its Q4 and FY 2022 financial results. The full Year 2022 revenues were $1,458.6M, up 36% year over year. The Q4 2022 total revenue of $389.1M, up 23% year over year. Qualtrics CEO Zig Serafin commented, “Qualtrics delivered solid results in Q4, capping off a very strong year of growth and significant operating margin expansion. Qualtrics continues to be critical to helping companies build deeper relationships with their employees and customers to increase revenue and operate more efficiently in a challenging market.”
Sidetrade revealed its fiscal 2022 results. Bookings were up 36% to €10 million ACV. Profit was up 22%. Performance in the US market continues to be strong and now represents 51% of FY2022 revenues. Olivier Novasque, CEO of Sidetrade, commented, “To date, fiscal 2022 represents the best performance in Sidetrade’s history, bolstered by unprecedented commercial momentum.
“Factoring in our 2022 bookings for new ARR and related services, in just one year, we have successfully become the equivalent of a SaaS player that is already expected to generate revenue of €10 million+ in 2023. This success is mainly the result of an inflationary environment fostering the deployment of Order-to-Cash solutions worldwide, and our technological edge in Artificial Intelligence, combined with the fast and impressive ramp-up in our North American activities.”
Funding
Accenture has made a strategic investment, through Accenture Ventures, in Forma Vision, a provider of live-streamed, volumetric video technology that enables 3D holographic images of people, objects, and environments to be beamed into the metaverse from any office, home or other location.
Accenture made a strategic investment in Cosmo Tech, a global provider of digital twin simulation and optimization technology. The agreement, through Accenture Ventures, took place during the first phase of the company´s Series C fundraising.
Product
Alteryx announced the release of Alteryx Server 2022.3. The release includes updates to data security and data protection. Alteryx Data Connection Manager (DCM) improves the managing, sharing, and securing data sources across Alteryx Designer and Server. DCM brings an integrated environment for your third-party vault integrations and also supports Azure AD OAuth and DSN-less connections for Databricks and Snowflake.
Demandbase announced the release of Demandbase Intent, now available to use outside the Demandbase One platform. Joining other B2B datasets available from Demandbase, including technographics and company firmographics, Demandbase Intent empowers organizations to incorporate timely and accurate buying signals into their predictive models, data stores, and analytics.
Foxit announced the launch of Foxit PDF Conversion SDK, a flexible high-performance library to convert PDF files to MS Office Suite files (.docx, .xlsx, .pptx). Foxit’s PDF Conversion SDK is a fully independent library built on Foxit’s core technology with no third-party software involved.
Jotform has added more than 30 workflow integrations for its automated e-sign document delivery.
NICE announced its integration of CXone Expert with OpenAI’s generative modelling used in ChatGPT. CXone Expert is the industry’s leading cloud-native customer service Knowledge Management solution, providing effortless, faster self-service that delivers accurate answers for resolving customer issues. With this integration, organizations can create CX-rich, human-like conversational consumer experiences without engaging agents.
Outreach announced Smart Email Assist, a new feature integrating generative AI technology into the Outreach Sales Execution Platform.
PIpeliner unveiled v4.14.0. The release includes new quotes management and various other updates.
SalesAgility released SuiteCRM 8.2.3, 7.13.1 & 7.12.9 security and maintenance releases.
SugarCRM introduced powerful new digital self-service capabilities to help business-to-business sellers keep pace with customer demands.
Thought Industries announced the launch of its new online learning Academy powered by Helium, the world’s only fully customizable headless LMS developer framework, which was launched last year at the company’s annual customer and LMS industry event, Cognition22.
