SAP UK&I announced that after just over two years in charge, Michiel Verhoeven will step down as SAP MD UK & Ireland. Ian Wahlers, the current Chief Operating Officer for SAP UK & Ireland, will cover the role. NetSuite revealed how SailGP continues to use it to power its back office as the racing league continues its technology relationship with Oracle.
Sage published a report in partnership with the CEBR that projects how much SMEs will assist the recovery to 2025. Scott Brown, President and CEO of FinancialForce, revealed how business leaders should prepare for the inflationary economy of 2023.
Pick of the week
IFS announced the publication of a book, “Moment of Service” by Darren Roos, with editorial contributions from Vinny Merchandani and Guy Dunkerley. The book is available from Amazon UK as a hardback only for £14.99. The book draws examples from many IFS customers as they identify their Moments of Service.
Moment of Service is a concept, and the key mantra of IFS after Roos launched the concept in February 2021 as part of a relaunch of the IFS brand. It signalled a shift towards attracting larger enterprise customers. The book is a collection of not only what companies have achieved but also how they achieved it and the strategies that IFS has undertaken and seen customers succeed with.
Darren Roos, Chief Executive Officer, IFS, said: “‘Moment of Service’ ties together the eco-system of delivering ‘service’ to customers. If you accept that there is a Moment of Service, you understand what you need to do to orchestrate your assets, customers, and people to deliver that Moment of Service, and this is very, very compelling.”
Examples come from IFS customers, including Cheer Pack, Jotun, Panasonic HVAC, ANDRITZ, CimCorp, Munters, Southwest Airlines, TDC, Cubic Transformation Systems, Transport for London, and Rolls Royce.
Roberto Franchitti, Executive Vice President for Services, Tetra Pak, commented: “Each Tetra Pak package produced is a potential moment of service. That’s more than 190 billion moments of service per year. We have machines that can produce 11 packs per second. In other words, the output from our customers’ production equipment represents a continuous moment of service, and that continuous moment of service is something that our customers depend on for all business transformation efforts.”
The book is currently only available in the UK. However, it will become available in Amazon US and EU stores during January and February. It isn’t known whether it will be available in ANZ, nor whether it will be translated or just available in English.
Acquisitions
Visma has acquired the Berlin-based software companies H&H and BuchhaltungsButler, marking the Group’s first entry into Germany.
Business
Legal technology specialist, Access Legal, has released updated CQS training courses. They will help law firms maintain their Conveyancing Quality Scheme (CQS) certification. The updates to CQS, introduced in December, are mandatory for law firms. Access Legal is the only accredited provider of the CQS certification outside of The Law Society.
Customer
Fujitsu Client Computing Limited, a leader in delivering world-changing technology, has embarked on a digital supply chain transformation journey. It is using several Blue Yonder Planning solutions, including supply planning and sales & operations planning (S&OP) capabilities.
Imperial Brands, a British multinational tobacco company, has selected to digitally transform its end-to-end supply chain with Blue Yonder. Imperial will implement Blue Yonder’s SaaS-based Luminate Planning, Luminate Commerce, Luminate Control Tower, and Transportation Management System (TMS). These are all underpinned by the Luminate Platform.
Infor announced that premium hotel operator Elite Hotels of Sweden had begun a project to standardise operations on Infor Hospitality Management Solution (HMS) and Infor Sales & Catering System (SCS).
Infor also announced that VDL Enabling Technologies Group (ETG) of Eindhoven, The Netherlands, is deploying Infor CloudSuite Industrial Enterprise. It will help modernize its enterprise resource planning (ERP) Baan solution. The company supports VDL ETG with this move to the cloud and the realization of its “digital factory” vision.
UK battery management system manufacturer Brill Power gets a power boost in their manufacturing and inventory management by implementing MRPeasy.
Chicago Music Exchange has taken advantage of an integrated business system from NetSuite. It will enable increased productivity and profitability as it grows its in-store and digital presence. It isn’t clear how long the company has been using the solution.
Belfast Harbour, Northern Ireland’s principal maritime gateway and logistics hub, has selected Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM). It will use them to streamline its financial operations, increase agility, improve insights, and enhance decision-making across the organisation.
Product
Oracle has extended its retail cloud platform to include the Oracle Retail Payments Cloud Service. With the solution, US retailers can now accept the latest in contactless payment options. This includes debit/credit cards and Apple, Google, and Samsung Pay. Importantly it prevents the hidden fees and unpredictable costs that erode the bottom line. This is all with transparent, fixed-fee rate pricing with no long-term contract lock-in or monthly minimum requirements.
Pandle has improved how customers can confirm bank transactions. You can now display as many (or as few) transactions on your banking screen as you need to and confirm more transactions in bulk at once.
simPRO has released Data Feed 2.4. It enables users to create a business rule in a feed for supplier invoices that will automatically mark items in the invoice as received or not received when the supplier invoice is processed. Contact support to apply this business rule to your feeds.
Xero has added new direct feeds for Currenxie (HK), Equals Money (UK), Volopa (UK) and YouBiz (SG).
