Fireworks Image by Gerd Altmann from PixabayKantata published one of the first announcements by a professional services application vendor in 2023 and celebrated its momentum since it completed the merger of Mavenlink and Kimble Applications in December 2021 and rebranded to Kantata in May.  The organisation has shifted its messaging away from “PSA applications” to being a “leading global supplier of purpose-built technology for PSOs.”

In 2022 it spent much of the time quietly completing the merger and spent little time expounding on its successes during the year. If the beginning of the year is anything to go by, 2023 may be a point where it starts making more noise and continuing its expansion under the leadership of Michael Speranza.

150 new customers in 2022

Michael Speranza, CEO of Kantata
Michael Speranza, CEO of Kantata

The announcement claimed that the company had attracted 150 new customers to its solutions in 2022. Kantata CEO Michael Speranza commented, “Our success validates our strategy of delivering the combination of purpose-built technology, expertise and services that PSOs need to thrive. Even more exciting than what we’ve accomplished in our first year is what lies ahead in 2023 as we continue to expand our platform’s capabilities and our global footprint.”

Of the customer wins, the most significant was Deloitte Central Europe, which brought a potential 11,500 users to the platform. This was a significant win at a Global SI, and it will be interesting to see whether Kantata can win other global Sis and more of Deloitte onto its solution. Seweryn Dabrowski, Chief Operating Officer of Deloitte Central Europe, commented, “We chose Kantata’s solution as with the level of flexibility and breadth of features it offers, we can optimize our talent pool and continue to deliver outstanding services to our clients.”

The company also revealed several notable wins back in November, most of which were for its Kantata OX (Mavenlink) solution. Deloitte Central Europe selected Kantata SX. These wins demonstrate that Kantata can offer competitive solutions for any size of professional services organisation with its solutions.

Recognition

Kantata continues to gain positive reviews from sites such as G2 and Software Review for the Kantata Cloud for Professional Services platform. It chose to combine the reviews into a single entry on G2, which helps to boost its presence through the volume of reviews, though at the potential expense of confusing the two solutions it currently offers.

One recent review included the statement, “Kantata (Mavenlink) is the best PSA I’ve ever used! – The interface of Kantata. It’s visually easier for me to review my resources to allocate to projects than in other systems I’ve used.”

Another said, “Love the Kantata SX solution…-Number one reason we love the Kantata SX solution – it ensures invoices are sent out as soon and accurately as possible. This helps us get paid quickly, reducing potential issues. The process is smooth due to the diligence KSX assists along the way.”

These reviews and others have helped place Kantata as a leader in several G2 grids, including Professional Services Automation (PSA), Project Management, and Project and Portfolio Management. In addition, Kantata has held the top spot on G2’s Europe Grid for PSA for three consecutive quarters.

Product innovation continues unchecked

During the turmoil of the merger of two companies headquartered on separate continents, Kantata and Speranza have maintained/improved two important metrics, employee satisfaction and innovation. Its scores on Glassdoor showed 95% of employees would recommend working at Kantata to a friend, and they gave a 96% approval rating to CEO Michael Speranza.

Throughout the year, innovation has continued, with both Kantata SX releasing some significant updates and Kantata OX maintaining a continuous delivery of improvements. The company has merged the best practices from the advisory councils both companies set up. It also continues to drive innovation based on customer demand and feedback on new ideas.

Updates included RightResource, a solution that enables you to configure and share resource resumés directly from the data in Kanata, and Delivery Analyzer, which empowers Delivery Managers with Tableau dashboards that support complex analysis and dynamic filtering.

More product updates are promised for 2023 with a new interface for assignment search. This will allow resource managers to better understand their global resource pool in the context of the work that needs doing. As resources are applied, they can measure the impact of the changes on capacity without having to switch screens.

Partnerships in focus

Kantata was also accepted onto the Salesforce Early Release Validation (SERV) pilot program. It will mean that Kantata has early access to Salesforce releases ensuring that its updates can quickly leverage new features embedded in Salesforce. In October, the company also deepened its relationship with Sage Intacct, which means that Kantata OX was once again listed on the Sage Intacct marketplace alongside Kantata SX.

Kantata intends to extend its partner network in 2023. Whether that will include vendors such as NetSuite, SAP or others will be interesting to see.

Enterprise Times: What does this mean

Kantata is ramping up its announcements in January, promising more to come. This is a buoyant update from Kantata. Certainly, the recent win at Deloitte provided a positive end to the year. Can it keep the momentum going? Kantata will need to be wary of its competitors, with BigTime likely to push forward after it acquired Projector PSA. FinancialForce is rapidly expanding its presence and localisation across the globe.

Everything seems to be heading in the right direction for Kantata, but 2023 will be an important year. Kantata is yet to replace Roger Neel, its CTO, who stepped down in June and joined Signos as CTO. He remains a senior business advisor to Kantata. Therefore, Ray Grainger, executive chairman, is the only remaining founder of the two companies at Kantata.

It will be exciting to follow Kantata as it strives to maintain its lead in a competitive environment that also offers huge growth potential. Grand View Research estimates the global professional services automation software market size was worth USD 10,796.7 million in 2022 and is expected to register a compound annual growth rate (CAGR) of 11.9% from 2023 to 2030.

The big question is whether 150 new customers are enough growth. If they are all as large as Deloitte, then yes. However, most seem much smaller. Now the dust has settled on the rebranding, those larger deals may now be progressing through the pipeline, helped by the increased size of the new organisation.  Mavenlink claimed 2,500 customers in 2019, which puts the customer growth rate into perspective, it will either need to accelerate customer acquisition or measure by user numbers to deliver a real perspective.

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