Advent Image by Myriams-Fotos from PixabayA report sponsored by Precisely and Esker, published by SAP Insider, found that supply chain resiliency and agility are key drivers for process automation. SnapLogic revealed how Elkjøp had taken advantage of its platform by enabling it to deliver real-time information to its search function. Agiloft hired Prashant Dubey as its new Chief Strategy Officer and Research Chair.

There were also several product announcements. Rimini Street announced Rimini Connect, an interoperability suite of solutions for email, browsers and OS with ERP solutions. RingCentral extended encryption beyond video to its complete voice and messaging communications platform. TriggerMesh has launched Shaker, an open-source alternative to AWS EventBridge. Copado launched a new marketplace with 42 DevOps solution listings.

Enterprise Times published an interview with Sirsha Haldar, general manager, UK, Ireland & South Africa, who has some interesting insights about the ADP Future of Work report and his mission in the UK.

Pick of the week

With Salesforce World Tour New York occurring last week, Salesforce issued a flurry of announcements. One came from Slack; with the departure of CEO Stewart Butterfield fresh in mind, the integration between Slack and Salesforce continues with a deeper integration with Sales Cloud announced, though there was a lack of detail around this.

It also revealed that Genie Customer Data Cloud, the #1 CRM data cloud, is now powered by Tableau, helping businesses better understand and unlock customer data and deliver actionable insights in real-time and at scale.

It launched Automate ESG Reporting, a solution to help organizations meet growing stakeholder demand for environmental, social, and governance (ESG) transparency. Automate ESG Reporting enables companies to manage ESG data in real-time and easily generate framework-specific reports, streamlining the ESG reporting process to save time and costs.

Salesforce also announced how customers are leveraging its platform for greater effect. It revealed how Spotify Advertising selected several Salesforce products to automate operations, including Marketing Cloud, Sales Cloud, Service Cloud, Slack, and Tableau. Salesforce will also collaborate with Werner Enterprises to enhance the transportation and logistics company’s environmental, social, and governance (ESG) tracking and reporting capabilities. Werner will leverage Salesforce Net Zero Cloud to quickly track, analyze, and report reliable environmental data, accelerating progress toward its sustainability goals. It revealed how Salesforce helps L’Oréal create more personalization, relevance, and satisfaction with its customers amid an ever-evolving and complex consumer journey across 200 eCommerce sites.

Salesforce also announced $5 million in workforce development grants to seven organizations that widen opportunity and create pathways for people with non-traditional backgrounds to build successful careers in technology.

At the 2022 United Nations Biodiversity Conference (COP15) today in Montreal, Canada, Salesforce announced it is expanding three environmental initiatives to advance nature-based solutions. It revealed the first four recipients of its Accelerator for Nature: Global Forest Generation (GFG), GreenWave, Island Conservation, and Rainforest Connection. It revealed an additional $3 million in grants in nature-based funding. Salesforce also unveiled new policy priorities to promote inclusive climate policies and ensure that the world’s transition to net zero prioritizes equality.

Salesforce also published its quarterly equality update with initiatives worldwide.

Appointments

Boomi, the intelligent connectivity and automation leader, has appointed Steve Lucas as chief executive officer. Lucas joins Boomi from iCIMS and brings more than 27 years of experience in enterprise software.

Collibra, the Data Intelligence company, announced two new senior leaders as it continues to grow and scale its business: Mark Schmitz, president, Field Operations, and Dan Graham, chief financial officer.

Fenergo has hired the former SunTrust (Trust) compliance executive Tracy Moore as director of strategy in the Americas.

Showpad appointed Virginia Miracle as chief customer officer and Doug Grigg as chief revenue officer.

Talkwalker announced David Low as the company’s new Global chief marketing officer (CMO).

ThoughtSpot announced the appointment of Rajesh Dhiman as senior director Global Systems Integrators, where he is responsible for building and developing key global partnerships.

Melissa Howatson has joined Vena’s executive team as chief financial officer, reporting to CEO Hunter Madeley.

Business

Through its Accenture Ventures Project Spotlight initiative, Accenture has entered into a collaboration agreement with Planet Labs PBC to help power decision-making at organizations across myriad industries, including agriculture, consumer packaged goods, energy, forestry and government.

Dynatrace announced its platform has achieved StateRAMP authorization at the Moderate Impact Level, making it the first observability platform to receive this authorization.

Infosys announced a new proximity centre in Sweden. With this investment, Infosys aims to enhance its localization strategy in the Nordics by bringing next-generation digital offerings to its clients in the region as they navigate the next stage in their digital journeys.

Mindtickle announced a strategic partnership with Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services & solutions.

Nexthink announced that it has attained ISO/IEC 27701:2019 certification and the Service Organizations Control (SOC) 2 Type 2 Report for the Trust Services Criteria (TSC) – security and availability.

NTT has collaborated with Amazon Web Services (AWS) to drive the adoption of Amazon Connect. This omnichannel cloud contact centre can be set up in minutes and scaled to support millions of customers.

SAS announced that it is working with The Fund for Peace (FFP) to identify areas of opportunity for countries to improve preparedness in response to certain crises and shock scenarios with a new Crisis Sensitivity Simulator tool.

Neuvote Systems, a leading election management technology provider, announced the integration of Syngrafii’s linked Sign™ compliant e-signing solution into Neuvote’s new Civik online e-petition platform.

Talend announced it had achieved Elite tier partner status from Snowflake, the Data Cloud company. Additionally, Talend has once again been approved as a Snowflake Ready Technology Validation Partner, further demonstrating that Talend adheres to Snowflake’s best practices around performance, reliability, and security.

Yellowfin announced a global partnership with CData Software, a premier provider of real-time data connectivity solutions, to extend the capabilities of Yellowfin with 250+ high-performance CData connectors.

Customer

Demandbase has revealed how some of its customers, 1,300 including Deep Instinct, Folloze, Diebold Nixdorf, and Thales, saw remarkable success in 2022.

Thai clothing retailer, Supara Group, has accelerated eCommerce sales with faster response times to customer queries with the conversational messaging capabilities of Freshdesk Omnichannel and Freshchat from Freshworks.

Pigment has secured a deal with Webhelp – a major multinational consultancy and business services corporation with over 110,000 employees and €2.5 billion in annual revenue.

Motto Franchising, LLC has appointed SOCi Inc as its preferred localized reputation management partner for its franchisees.

Financial Reports

Domo announced Q3 2023 financial results. Total revenue was $79.0 million, an increase of 21% year over year. John Mellor, CEO of Domo, commented, “Domo helps companies of all sizes better leverage data so every employee can be a multiplier of business impact. I’m proud of the team for their continued focus on delivering customer value while operating the business with efficiency. Based on the size and health of the pipeline and the strong demand at the top of the funnel, we remain bullish on our long-term prospects.”

The company also revealed that Bruce Felt is transitioning out as the company’s chief financial officer.

UKG announced the fourth quarter and fiscal year 2022 results, ending September 30, 2022. Fourth-quarter revenue grew to $960 million, and full-year revenue increased to $3.656 billion. Subscription revenue grew 15% in fiscal 2022 compared with the prior year.

Chris Todd, CEO at UKG, commented, “We closed fiscal 2022 with unbelievably strong momentum. The fourth quarter was our most successful quarter in company history, despite the inflationary environment we are in. There continues to be healthy demand for UKG solutions across the entire business. Net new customers continue to select UKG full HCM suite solutions at a record pace across the SMB, mid-market, and enterprise segments, while existing customers continue to add on additional UKG products and migrate to the most modern solutions. I absolutely love our customers, the products we deliver, and our strategy that inspires organizations worldwide to make strategic investments in UKG to help their businesses and their people thrive.”

Funding

Alteryx, Inc announced a strategic investment in MANTA, the data lineage company. MANTA enables enterprises to achieve full visibility into the most complex data environments.

Product

Access Definitiv announced a new update for New Zealand that will be available from 14th December. It includes updates to Accrual Liability, accrual balances and annual leave to bring it in line with the Holidays Act 2003.

Dext announced that the first release of MTD ITSA for Dext Prepare is available to existing customers, and the product will be generally available in early 2023.

Drona HQ added new UI controls and a connector to Amazon Document DB and enabled AWS Auth for Postgres, MySQL, and MariaDB on AWS.

NTT TechnoCross Corporation (NTT-TX) announced that their AI contact centre solution ForeSight Voice Mining (ForeSight) is now available as an integration with Genesys AudioHook Monitor API.

Onit announced a set of feature upgrades to its CLM solution that enrich data analytics and more closely tie contract processes with key stakeholders across the enterprise — from procurement to sales.

Outfield has added several features to its sales performance management solution. They include a handicapping system to level the playing field where sales reps work part-time. It has also enabled a full-screen map feature on its mobile app.

Salesloft announced the launch of several enterprise-grade features to ensure modern enterprises have the flexibility, control, and governance to adopt the critical sales technology needed to win more deals.

Wave launched a new financial playbook to help the 7 million Americans who are part of the “creator economy” grow their businesses and thrive.

Yesware announced Yesware: Prescriptive Analytics. Three easy-to-use tools and interactive reports that offer practical insights sales leaders can act on — and smart advice to help sales reps prioritize their next move.

News from the week beginning 28th November 2022

 

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