Signature - image source:, a leading online forms SaaS vendor, has added Jotform Sign to its platform. Jotform Sign is a complete eSignature solution that automates the final part of completing a legally binding document, the signatures. In developing the solution, Jotform ensures a seamless workflow throughout the completion and signature process. Jotform believes its solution offers a cost-effective and more efficient means of completing the signature. Jotform Sign has advanced automation features such as advanced field detection, unlimited customisation options and integrations. As an eSIGN and UETA-compliant eSignature product, Jotform Sign ensures that any signed document is legally binding.

Aytekin Tank, founder and CEO of Jotform
Aytekin Tank, founder and CEO of Jotform

Aytekin Tank, founder and CEO of Jotform, commented, “Our idea for Jotform Sign came after we noticed that 10% of our users had e-signatures in their forms. We wanted to create a better option — one that was automated, elegant, and reliable. We know there are a lot of players in this market, but what makes Jotform Sign different is its automation and exceptional user experience. Jotform Sign is the latest in a long line of automation products that we’ve launched, and we couldn’t be more excited to share this with our 17 million global users.”

The obvious question is, why did Jotform not OEM another existing eSignature product? Mustafa Öger, VP of Product, Jotform, replied, “We are always trying to build better products that fit exactly to our users’ needs by listening to them and anticipating their needs, and built-in automation is a key point of Jotform Sign which boosts our users’ business productivity.

“It was a no-brainer for us to build Jotform Sign ourselves because at the heart of Jotform’s product suite is automation and we wanted to make sure this e-signature product had automation built into it. With Jotform Sign, you can create one signable document and send it multiple times, there’s automatic field detection so that people can seamlessly upload their own documents and Jotform Sign will automatically detect fillable and signable fields, and finally, you can send a signable document to someone with just a link.”

Can you get Jotform Sign now, and how much is it?

Jotform Sign is generally available from today, October 4th. Enterprise Times asked Öger about the pricing. He replied, “We built Jotform Sign to be a cost-effective alternative to legacy e-signature tools. Many of our customers include SMBs and solopreneurs, non-profits, educational institutions and healthcare organizations, and we wanted to build an e-signature solution that packed the punch of an enterprise product for the cost of much less. Jotform Sign is free to start but people can move up the pricing model depending on their needs. As part of Jotform’s free starter plan, Jotform Sign is available at no additional cost to users.”

The premium level pricing includes everything but limits users to the number of forms, submissions storage and a few other criteria. The company offers both annual, and monthly pricing and costs are $34 per month for Bronze, $39 per month for Silver and $99 per month for Gold. There are also 50% discounts for the education and non-profit sectors. This pricing refers to the platform; although Jotform Sign is also sold stand-alone and is free initially, there is no indication of a separate price list.

Benefits of Jotform Sign

The Jotform platform and Jotform Sign provide several benefits that one might expect from a leading solution. Overall, the ethos of the solution is to provide a means by which organisations can automate processes and manual forms. Companies can use one or more of the existing 600+ templates. These are built using a low-code platform and customers can also build their own template apps. The uses are wide-ranging and include patient information management, which is HIPAA compliant (though only on the gold level subscription), a daily office cleaning checklist, and a retail inventory app. Jotform supports these apps with over a hundred integrations to CRM, Project Management, collaboration applications and more.

Jotform Sign provides an intuitive interface, users can create signatory workflows that include the ability to schedule, time out, copy other parties and send for signatures external to their organisation. It can either draw documents from the Jotform platform or ingest and modify PDF files. Users can add unlimited signatories to the form (assuming the plan allows) within or outside their organisation. Once signed, documents can be stored in one of more than ten cloud-based storage platforms, including Dropbox, Google Drive, One Drive and Egnyte. The solution is secure and is widely used in the education sector, reducing the amount of paper required by organisations. During the pandemic, real estate companies moved to paperless remote working, enabling them to complete deals, leases and contracts.

One Jotform Sign beta user in the education sector commented, “Jotform Sign speeds up the signing process from days to just a matter of hours. Other e-signature products we’ve used in the past meant spending time educating people on how to sign, were way too expensive and would delay the process. With Jotform Sign, our busy principals can read documents on their phones and sign with their fingers, and parents registering their kids for school can read the documents on tablets and sign dozens of documents easily. Jotform Sign means less budget for us and less time wasted on paperwork.”

What else is included?

Enterprise Times also asked Öger whether Jotform Sign supported mobile working.

“Yes, absolutely! One of the main reasons why Jotform built Jotform Sign was to automate work for people. Giving people the ability to build signable documents on their phones and signatories the ability to sign documents on their phones can cut down the turnaround time from days to hours. 

“One of our beta users works for a K-12 school and often sends loads of paperwork to the school principal to sign. Before Jotform Sign, he used legacy e-signature products and found that he would often have to educate the principal on how to sign, it would cost the school much more money and it would take days to get the paperwork signed. With Jotform Sign, the principal can easily read the documents on his phone and sign with his finger, cutting down the turnaround time from four to five days to just a matter of hours.

“More mobile features include sending documents to sign on the go, checking the status and taking actions on in-progress sign documents, like canceling a sign flow, triggering reminders, etc.”

Does the eSign product support workflows for sequential and parallel signature flow?

“Yes, absolutely! With Jotform Sign, people can assign roles to signatories so that the document starts with one person and is automatically sent to the next person depending on the order created or you can build signable documents without assigning roles to signatories. Because of the automation built into Jotform Sign, people can easily customize signable documents to fit their needs and it can all be tracked on the Jotform platform.”

What are the feature enhancements for Jotform Sign on the roadmap?

“We’ll build more automation features and have much tighter integrations with our existing product suite. We’ll invest more into integrating our forms to Jotform Sign because we believe online forms are a critical component of the e-signature market.”

Enterprise Times: What does this mean

Adding Jotform Sign to the Jotform platform makes complete sense. Most eSignature platforms do not have extensive form-building and workflow processes, making Jotform Sign such a powerful proposition. The question we should, perhaps, have asked is why it has taken so long to produce the module. Jotform already has integrations to leading eSignature platforms Adobe Sign and DocuSign. Perhaps it was originally felt that they provided what was required, but now sees an opportunity to lower customer costs. As companies look to digitize, Jotform is one of the platforms that can help organisations automate their manual processes.

Perhaps a little surprising, considering a focus on education, is the lack of direct integrations to EduTech platforms such as Anthology, Ellucian, Jenzabar, and Thesis. In some cases, these platforms have their own solutions. There are also no integrations to Intuit Quickbooks, Xero or Sage applications, a potential market for SMEs. With Jotform Sign, JotSign has filled a hole in the end-to-end lifecycle of forms. Which market will it find the greatest traction within? Especially as firms in some industries are digitising their core solutions and may need this type of solution less.


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