Salesforce shares dipped slightly despite another strong set of results and its decision to buy back $10 billion in shares. Earlier in the week, Salesforce launched Salesforce Easy, the replacement for Salesforce Essentials. It now includes self-service onboarding wizards.
Worknest extended its footprint in the UK to care homes by acquiring Care 4 Quality. The final piece of coverage noted the appointment of Luis Vacanti as General Counsel at Analytic Partners and possibly indicated its international ambitions.
Pick of the week
ActiveCampaign revealed how it had helped many tax-focused businesses uplevel their customer engagement during the 2022 tax season. Through ActiveCampaign CXA, accounting and finance businesses sent an average of 45% more emails and increased their customer email engagement by an average of 53% compared to tax season 2021.
Misean Reed, marketing manager at Louisiana Society of CPAs, commented: “When we needed to reach our members with limited resources, like electricity, we could use our email lists and segments not only to send out important bulletins, but even more personal outreach efforts to see what resources our displaced members needed.
“Then, it was focusing on advocating on behalf of our members and the clients and businesses they serve, on essential deadline extensions, declarations and policy revisions to accommodate the victims of natural disasters. We want to get it to them fast, but we also want to get it to them right, and ActiveCampaign helps us do both.”
Acquisitions
iCIMS, Vista Equity Partners (“Vista”), and TA Associates (“TA”) announced the close of TA’s investment in iCIMS. Vista and TA will partner to accelerate further the company’s global growth and product development expansion. Susquehanna Growth Equity, which first invested in iCIMS in 2012 and made an additional investment in 2015, will continue to be a shareholder.
Appointments
Appian has appointed Christopher Jones to the position of Chief Revenue Officer.
Domo appointed Wendy Steinle as chief marketing officer (CMO).
Prismatic has appointed Anthony Owens as the company’s first chief revenue officer.
Seismic has appointed Evan Goldstein as Chief Financial Officer.
Business
BlackBoiler has engaged with the American Subcontractors Association (ASA) to provide members of the ASA community with exclusive access to BlackBoiler’s automated contract markup software that can automatically negotiate key contracting issues unique to the subcontracting industry.
Globant has launched its “Council of Igniters,” the first-ever corporate advisory board comprised entirely of Centennials or Gen Zers (those born between 1996 and 2012).
Highspot has expanded its partnership and native platform integration with Salesloft. Joint customers now have a streamlined way to engage prospects with personalised communications and insights at scale, increasing seller efficiency and effectiveness.
Introhive has partnered with Contento2 LLC, an executive consulting service firm founded and operated by Michael Weis. This strategic partnership will enable joint customers to combine the power of Introhive’s proprietary relationship scoring and customer intelligence platform for their next level of growth.
CSS Corp and Ivanti announced a strategic partnership to help enterprises accelerate their IT automation. It will enable a productive ‘Everywhere Workplace’ by making every IT connection smarter and more secure across devices, infrastructure, and people.
Nintex introduced the Nintex Workflow Upgrade Program. Many Nintex customers rely on the SharePoint workflow engine in Office365 that Microsoft is winding down support for. As a result, customers of this product will need to upgrade to next generation automation platform, Nintex Workflow Cloud.
SAS has partnered with SingleStore to help organisations remove barriers to data access, maximise performance and scalability, and uncover key data-driven insights. SAS Viya with SingleStore enables the use of SAS analytics and AI technology on data stored in SingleStore’s cloud-native real-time database.
SugarCRM and ResPax announced a strategic partnership to offer the first fully integrated CRM and tour booking platform for the travel and tourism industry.
Customer
Eastern Arizona College (EAC) will adopt several Anthology solutions to create a more sustainable, modern user experience, including Anthology Student, Finance & Human Capital Management (HCM); Payroll; and Occupation Insight.
Billtrust and Johnstone Supply announced a strategic collaboration that will help their 90+ individual Johnstone Business Owners take control of the order-to-cash process.
Boomi announced its support in helping Australian Red Cross raise over $27 million for flood-affected communities by enabling real-time data access throughout the Australia Unites Telethon flood relief initiative.
Databricks has expanded its use of Freshworks’ ITSM and ESM platform Freshservice to help support the tripling of its IT workforce, which serves Databricks’ 4000+ employees.
Olivetree Financial, a UK-based high-touch multi-asset broker and part of Alvar Financial Services Ltd, has chosen NICE Actimize’s advanced cloud SURVEIL-X Markets Surveillance solution to deliver upon its enhanced financial crime strategy to monitor market abuse and keep pace with regulatory change.
Investment Group KKCG has selected corporate performance management (CPM) vendor OneStream and SIMPLEBEEZ, a Czech-based implementation partner, to unify and streamline the company’s complex financial operations, replacing its current financial consolidation and reporting system with OneStream’s Intelligent Finance Platform.
Financial Reports
Domo announced Q2 fiscal 2023 results. Total revenue was $75.5 million, an increase of 20% year over year. Subscription revenue was $67.4 million, an increase of 23% year over year. John Mellor, CEO of Domo, said: “Domo is helping companies of all sizes leverage data across their organizations to increase revenue, improve efficiencies and drive better business outcomes — all at incredible speed. We continue to optimize for long-term, sustainable growth, as we deliver speed-to-value to line-of-business decision-makers and support our customers’ success.”
Funding
Celonis has secured $1 billion in funding. It is anchored by a $400 million equity Series D raise led by Qatar Investment Authority (QIA). It includes new blue-chip investors Activant Capital, a fund advised by Neuberger Berman, Alta Park Capital and Commonfund Capital at a post-money valuation of nearly $13 billion. In addition, Celonis expanded its revolving credit facility to obtain access to as much as $600 million with a syndicate of leading global banks.
Product
Alteryx released Alteryx Server-FIPS, a version of its Server offering that is aligned with the Federal Information Processing Standards (FIPS) for data security and computer systems.
Introhive launched two new integrations with Deltek. The integrations will enable joint customers to combine the power of Introhive’s proprietary relationship scoring and Deltek Vantagepoint CRM and Deltek Vision CRM to provide a holistic view of customer relationship intelligence and business development/sales tools.
Outreach announced new platform enhancements. These innovations empower Outreach customers to increase rep productivity, improve sales execution efficiency, decrease forecast risk, and reduce costs via a single platform offering.
Salesloft has launched a revolutionary new coaching capability as part of its summer ‘22 product launch. Salesloft Coaching helps sales managers more effectively coach their team. It puts the critical information they need about rep performance – from email and call activities to meetings – right at their fingertips.
