Zayo (credit image/Pixabay/Gerd Altmann)Zayo Group Holdings a global communications infrastructure platform, has launched its Application Programming Interface (API) Developer Portal. The platform provides customers with a single online platform to explore, on-board and test live environments with existing API offerings. The company says it will enable customers to stay informed about upcoming developments.

(credit image/LinkedIn/Leidy Perez)
Leidy Perez, vice president of product, strategic software at Zayo.

“We want to empower our customers through every step of their digital transformation journey. APIs are where that journey comes to life in the form of automation at our customers’ fingertips,” said Leidy Perez, vice president of product, strategic software at Zayo. “With our developer portal, customers now have a live environment where they can easily find the information they need. To understand, design and build the best software integration strategy to make an impact and drive business results.

Currently, Zayo receives hundreds of thousands API calls a month originating from 100+ customers. These requests come through key partners such as Connectbase, ACS Solutions, GeoTel, Upstack, NDA Corp, Masterstream and LMX. As well as direct integrations.

Benefits of Zayo’s existing API:

  • Network Discovery: Zayo’s Building Validation, Location, and Cloud Service Provider APIs enable customers to analyse Zayo’s network availability powers their business footprint.
  • Quote and Order: Customers can grow their business capabilities by leveraging Zayo products in its Product Catalog API. This generates quotes with the Quote API, and automating the ordering process through the Order API.
  • Service Management: Customers can retrieve critical service information, get support for issues, and keep track of planned outages with the Service Inventory, Ticketing,

Ticket catalogue and maintenance cases APIs

In addition to the API developer portal, Zayo has started the rollout of MEF API “Lifecycle Service Orchestration” (LSO) Sonata “Billie” release. The release provides quoting and ordering as well as performance monitoring. Further incorporation of MEF standards will enable Zayo to better serve its global carrier and enterprise customers to buy services in a standardised way. In addition to automating MEF 3.0 Carrier Ethernet.

According to Stan Hubbard, MEF Principal Analyst, “Too often, customers must work around system of record to manage multiple vendors. The swivel-chair of that information back into each system of record causes massive inefficiencies that impacts service delivery and revenue.”

MEF LSO APIs offer an automated, standardised way for service providers to buy and sell services. Furthermore, to maximise return on their investment in interface development. We are excited that MEF LSO Sonata APIs enable Zayo’s innovative API Developer Portal.

Enterprise Times: What this means for business.

One of the biggest challenges enterprises face when working with multiple vendors is siloed information and data. Data held in CRMs, product catalogues, CMS, HR systems, Project Accounts, sales tools and numerous other systems and platforms. With Zayo’s API Developer Portal, customers appear to now have a centralised, structured, easily navigable repository of information. Essential for automating the business processes required to support digital transformation. Needless to say, solutions like Zayo will be key repository tools for sustaining those transformations.


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