Bank Holiday and numerous other interruptions led to a slight delay to this week’s round-up. Last week
Dispatch acquired Youreka creating (it hopes) a new powerhouse in Service Management. Precisely announced certification for its Precisely Function Module for SAP S/4HANA.
Arctic Shores was the second vendor recently to sound the death knell of CV’s for recruitment.
Acquisitions
Fenergo acquired Sentinels, an anti-money laundering (AML) transaction monitoring new market entrant with artificial intelligence (AI) based technology.
Mediafly acquired ExecVision, a conversation intelligence (CI) provider laser-focused on helping every organisation’s most important asset — their people — outperform.
Volaris Group, an operating group of Constellation Software, has acquired Sunrise Software, the service management vendor.
Appointments
Alteryx appointed Jason Janicke as Senior Vice President of Europe, the Middle East and Africa.
Billtrust appointed John W. Murray to its Board of Directors.
Ivanti appointed Dennis Kozak as Chief Operating Officer.
Visier appointed Murika Matz as Chief Customer Officer.
Business
American Express Company announced a collaboration with Billtrust, a B2B accounts receivable automation and integrated payments leader, to enable suppliers to streamline the acceptance of American Express virtual cards.
Compleat Software announced a new partnership with financial software experts for the education sector, XfE.
Demandbase announced that its Account Intelligence Platform now has more than 47 million companies globally with 104 million contacts, more than 25 million mobile numbers, and more than 33 million direct dials.
SugarCRM signed a strategic distribution partnership with Redington Gulf. Redington will distribute the full SugarCRM AI-driven solution portfolio for sales, marketing and customer service to businesses in the Middle East. SugarCRM also announced double-digit growth for its fiscal year 2022 and a record number of new customers signed worldwide.
Qlik has expanded the Qlik Academic Program to over 700 universities and educational institutions across India.
Qualtrics announced a new alliance with UPS to make Qualtrics’ Delighted experience management solutions immediately available to UPS small and medium-sized business (SMB) customers.
Customer
Virgin Money enlisted global law firm Addleshaw Goddard, in collaboration with BRYTER, which led to a successful repapering process for the bank in a short timeframe and under budget.
Australian Taxation Office (ATO) has selected Qualtrics to deliver support and services that help the Federal Government agency continuously improve its citizen services and better connect with the community.
TNG Consulting, a leader in strategic risk management, has selected the powerful SugarCRM Sell Premier offering to supercharge sales performance.
TriggerMesh, a cloud-native integration platform provider, has been selected to be part of the ONUG Automated Cloud Governance Working Group’s Cloud Security Notifications Framework (CSNF).
Portillo’s, a fast-casual restaurant chain famous for its unrivalled Chicago street food, is using UKG Pro to address industry challenges.
Financial Reports
In a business update, Bizagi reported a 51% increase in its cloud annual recurring revenue (ARR), expanded cloud adoption by over 100% in proportion to total new bookings, and grew net customer retention to 109%, up seven percentage points from its previous fiscal year.
IntelliHR announced Q3 FY22 results. It was its strongest ever Q3. Newly contracted quarterly revenue increased 189% YoY. Subscription ARR increased 109% YoY. As of March 31st, the contracted ARR was AU$6.61M, with 64,429 contracted headcount across 304 customers on the platform.
Konsolidator announced its Q1 2022 results. Revenue for Q1 2022 amounted to DKK 3.7m compared to DKK 2.2m for the same period in 2021, corresponding to an increase of 71%, which is above expectations.
Product
6sense announced 6sense Revenue AI and previewed other product innovations, including Dynamics 365 and Hubspot integrations.
The BlackLine ‘Modern Accounting Playbook’ (MAP) is now globally available. The accelerator helps customers onboard to BlackLine solutions. It was already available and used by 500 US customers. It is now available in EMEA and APAC.
Centage launched Planning Maestro. It claims it is the first FP&A designed specifically for the mid-size market. Centage also launched the Planning Maestro Premium App for QuickBooks Online Advanced. The add-on enables customers to benefit from cloud-based budgeting, forecasting, and FP&A solutions purpose-built for mid-market organisations.
Cortical.io, an AI pioneer headquartered in Vienna, launched SemanticPro, an Intelligent Document Processing (IDP) solution optimised for organisations that need to accurately extract, classify, analyse, and route large volumes of information across a myriad of text documents.
Freshworks launched Freshworks CRM for e-commerce, a customer relationship management (CRM) solution with a unified customer record across conversational marketing, sales and customer support. Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants with a unified CRM that enables live conversational support, marketing and sales where and when consumers want to buy online.
Insightsoftware announced the integration of its market-leading financial and business reporting solution, Jet Reports, with Microsoft Dynamics 365 Financial & Supply Chain Management (F&SCM)
Jitterbit has expanded the capabilities of its Harmony integration platform with App Builder. This low-code application development tool helps organisations rapidly build, deploy and maintain web and mobile-based applications.
MuleSoft announced Anypoint Code Builder, a new integrated development environment (IDE) that empowers developers to create APIs and integrations with a modern user experience built on Visual Studio Code, the popular code editor.
Nintex has added more than 50 new process templates to its online Nintex Gallery, an interactive portal featuring downloadable process maps, automation templates, workflows and connectors – all designed to speed the digitisation of work for organisations worldwide.
Qualtrics released Qualtrics Social Connect. It is a new digital customer service and social listening solution that enables contact centre, marketing, and CX teams to capture, analyse and respond to the millions of customer service requests they receive through chat, email and social media. It also announced Employee Experience ID, which gives organisations a unified view of their employees’ experience with the company over time, including their preferences (i.e. how and when employees prefer to work), engagement, performance and feedback about work.
Seismic launched the Seismic Enablement Cloud, a first-of-its-kind unified platform to provide customer-facing teams with the right skills, content, tools, and insights to engage customers and drive growth effectively.
At Salesforce TrailblazerDX ’22, Tableau announced new capabilities that empower developers to embed, extend and customise analytics on any project.
Xactly announced the addition of Commission Earnings Forecasting to the Xactly Intelligent Revenue Platform. It combes the accuracy of AI-backed sales forecasts with the commission’s calculation engine used by thousands of customers.
