Shopify has launched an exclusive Global Enterprise Resource Planning (ERP) Program. The program allows selected (ERP) partners to build direct integrations into the Shopify App Store. For the first time, Shopify is directly partnering with ERP providers globally. This includes Microsoft Dynamics 365 Business Central, Oracle NetSuite, Infor, Acumatica, and Brightpearl, with more to come in the future.
The program provides partners with support from the Shopify Developer Success team in building their apps. Shopify says it will also give merchants confidence that their apps meet a high standard of performance and user experience.
More than 10,000 merchants use Shopify Plus to manage their volume and complexity. Shopify’s Global ERP Program will give them a centralised system that connects their commerce platform to key business data. This includes financials and inventory so enable retailers to optimise operations and processes.
Supporting businesses during their journey
“At Shopify, we support businesses during all stages of their journeys, from first sale to full scale. Regardless of size, maturity or complexity, merchants can thrive with confidence on Shopify,” said Mark Bergen, Vice President, Shopify. “With the launch of the Global ERP Program, we’re demonstrating our investment in supporting our enterprise merchants. We’re excited to partner with Microsoft, NetSuite, Infor, Acumatica, and Brightpearl to collaborate with the best in ERP. Together, we’re driving a reinvention of enterprise commerce. By giving our merchants the power to manage the complexity of their business operations at scale.”
Through the Global ERP Program, merchants can access a suite of certified apps directly integrated with Shopify. There is no need to rely on third-party implementations to connect their ERP to Shopify. As an extension of the Shopify Plus Certified App Partner Program, the Global ERP Program provides partners with support from the Shopify Partner Solutions Engineering Team. Building their apps, while also giving merchants confidence that their apps meet a high standard of performance and user experience.
By activating apps through the Global ERP Program, merchants unlock:
Connections between workflows
Seamless connections between workflows, leading to data-informed decision-making. Apps within the Global ERP Program connect directly to merchants’ ERP accounts. By integrating their ERP systems with commerce operations, merchants get accurate, up-to-date data on inventory, products, orders, and customer information. This is vital when making critical decisions for their businesses and providing their customers with positive commerce experiences.
The ability to control their data. Merchants can install apps that are certified and recognised by the Global ERP Program. Consequently, merchants can ensure proprietary data will seamlessly and securely flow directly between their Shopify admin and their ERP. There will be no need to connect with a third-party.
Save time and money
Shopify says the programme will enable merchants to save time and money. By integrating directly with certified ERP partners, merchants can avoid the time-consuming and expensive process of managing customised implementations. With less applications needed to run their businesses, merchants can introduce more automation, making their operations more efficient.
“Connecting our ERP, Microsoft Dynamics 365 Business Central, with our Shopify storefront will be a gamechanger for our business. With the rapid pace of change in our industry over the past year. It’s now more critical than ever for us to have deep, accurate, and immediate insights on all areas across our organisation,” said David Morgan, Senior Director of Ecommerce, J.Lindeberg. “We’re excited about connecting our ERP with Shopify to optimise our data-driven decision making. This will benefit our business and our customers,” Lindeberg added.
Stuart Pick, VP Global Alliances Brightpearl says, “The Shopify Global ERP Program is a fantastic addition for larger merchants. We are delighted to be a featured partner where large commerce firms can now quickly connect with enterprise partners. Because they come Shopify-endorsed, they can trust in their ability to streamline and automate retail operations. Level up end-to-end commerce capabilities and enhance experiences for their own end customers.”
Enterprise Times: What this means for business?
The ability to adapt in the face of change can make or break a business. This is especially true for complex large-scale, high-volume retail businesses that have needed to radically transform their operations. At the same brands have to keep their finger on the pulse of the technological changes that best serve customers. Some smarter enterprises have radically transformed their approach to commerce and how they serve their customers. They have recognised the need pivot their business, in order to survive. To continue in this highly competitive environment, brands, online merchants and retailers need real-time insights from connected data. To be able to adapt faster, work smarter, and perform better. Shopify’s ERP program streamlines this process, by effectively cutting out the middleman.
There will be many unhappy systems integrators who will lose some of their butter from their bread. Through the use of extensions, the program will effectively allow retailers to configure ERP solutions directly themselves. It will be interesting to see how other large eCommerce platforms react to this move. Needless to say, many will follow this trend.