Conwy County Borough Council will replace its Infor Masterpiece finance solution with the cloud-based OneCouncil solution from TechnologyOne. OneCouncil will provide the Conwy Council team with fully integrated, modern financial and business management tools, including general ledger, accounts payable, purchase to pay, expense management, procurement and financial reporting. The new solution will also include budget forecasting and asset management modules which are currently handled by spreadsheets within the council.

According to its website, Conwy Council is the largest employer in the county with 5,200 staff and it provides services to 115,000 citizens. The SaaS-based solution will provide tools that will be available at any time, anywhere, with its mobile-enabled suite of software. Employees will access the system through an always available online portal.

The SaaS solution will automate processes within the council and improve its efficiency. Conwy Council also expects cost savings. It hopes to reduce IT support costs including maintenance for its existing system. With the SaaS solution, Conwy will no longer rely on internal staff to manage IT hardware and complex software upgrades. These become the responsibility of TechnologyOne.

Sandra Forrest, Head of Accountancy and Exchequer at Conwy County Borough Council said: “We can’t wait to start using TechnologyOne’s modern, intuitive, cost-effective finance system. It’ll give us access to better management information and aid decision making. As employees can access it while they’re out and about, we’ll also see a lot of time savings, with teams being able to order new goods and sign-off their team’s expenses on the move.”

Is the tide turning for technology One?

This is the second unitary council in the UK to switch to TechnologyOne in recent weeks. Blackpool Council is also deploying the solution. The move sees a drive towards digitisation accelerated by the pandemic. Legacy software on-premises software works less efficiently than a SaaS deployment in a world where hybrid working is the norm.

TechnologyOne Chief Executive Ed Chung commented, “Many councils like Conwy are looking to emerge more resilient from the pandemic and SaaS can help them achieve this. We’re delighted to be partnering with our first Welsh council to help them digitally transform.”

Enterprise Times: What does this mean

With Conwy Council, TechnologyOne will have a solution deployed in councils within each of the four nations of the UK. It now has a growing number of deployments across all four nations. In Wales, it becomes the second deployment of its solution. Last year North Wales Fire & Rescue Service also switched to the Australian SaaS provider.


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