Transdev Australasia has selected and will implement, several Asset management solutions from Infor as part of its digital transformation program. Transdev Australia is part of the French-based Transdev group and provides seven forms of transport across Australia and New Zealand. The company employs more than 5,700 people operating buses, ferries, light rail, and rail services across the region.
In 2015 Transdev partnered with Infor to brings its operational systems into the cloud. At that time Transdev Australasia Chief Information Officer Peter Orlowski commented: “We have had a strong and productive relationship with Infor and their experience and expertise complemented our needs as we shift more of our business to the cloud.
“We have set a fairly aggressive timeline for the delivery of our asset management solution, and we are confident in Infor’s experience and agile method of implementation that we can deliver a solution that is robust, secure and importantly, meets the needs of our business.”
It is not the first subsidiary to select Infor EAM as Transdev France have already deployed the solution. The asset management solution will provide a central repository for data gathered across the transportation network. That data can then provide Transdev with insights for such things as preventative maintenance schedules to minimise downtime. This helps to drive the Transdev ambition of delivering Mobility as a Service (MaaS).
Orlowski commented in a recent article “To realise MaaS aspirations our assets all have to be telco enabled as we have IoT devices that collect a lot of data as they move about. We need that capability and also the ability to be able to plug into different devices like people counters, door sensors, TV Cameras, and audio sensors to provide real-time data feeds so that people can, for example, plan their route using Google.”
The solution and benefits
Transdev will roll out several Infor solutions as part of the project including:
- Infor CloudSuite EAM SaaS
- Infor User Adoption Platform Bundle SaaS
- Customer Success+
- Infor EAM Enterprise Edition Mobile SaaS
- Infor EAM Enterprise Edition Fleet Management
Ultimately this will help deliver MaaS for the 145 million customer journeys the company provides. It is not just about increasing efficiency in the fleet but also providing new complementary services, such as the integration to directions on Google Maps.
Orlowski noted “Transport is a fast-paced industry and is essential to keeping Australia and New Zealand moving post-COVID, and the ability to manage our assets and inventory through a safe, secure, real-time cloud-based platform is critical.”
Transdev highlighted five benefits from deploying the solution
- establish a centralised asset strategy
- standardise and simplify group-wide processes
- implement cloud technology around automation, internet of things and telemetry integrations
- address customer expectations underpinning Transdev’s asset strategy
- manage audit trails
Jarrod Kinchington, Infor ANZ managing director commented: “As an industry leader in multi-modal passenger transport, Transdev operates some of Australia and New Zealand’s transport icons, including Sydney Ferries and light rail, and Auckland Transport’s rail service.
“Infor understands that our customers demand agility for streamlined deployments, and we are committed to partnering with Transdev to accelerate the value of their technology investments and playing a key role in establishing its centralised asset management strategy.”
Enterprise Times: What does this mean
This is another significant win for Infor in the ANZ region. It also kicked SAP out of Auckland Transport with its Enterprise Asset Management solution in 2019. If it can turn winning new EAM deals into a habit then its leadership in the EAM will continue to impress. IBM and Infor were the only two vendors in the leader quadrant for the Gartner 2019 Magic Quadrant for EAM.
Notable from its 2018 entry was that it had significantly improved its ability to execute. In transport, it is becoming the goto solution for many operators across the world. Importantly, these are deals that will see it remain in place for potentially decades. While it has won against SAP can start nibbling away at the IBM Maestro market share as well?