Retail and eCommerce highlights this week includes Joget Inc. launch of next generation open source digital transformation platform. Fluent Commerce announces global partnership with Tacit Knowledge to help retailers sell anywhere and fulfil from anywhere. New research from Episerver suggests, Half of all B2B revenue could come from eCommerce by 2025. Fashion retailer, Sportina taps Oracle to increase focus on customers.
Updated open source digital transformation platform
Joget Inc. announced the general availability of its next generation open source digital transformation platform – Joget DX. Joget DX is packed with a number of new features that can accelerate an organisation’s digitalisation and innovation initiatives. Some of the key features include innovations in Progressive Web Apps (PWA), DevOps, Artificial Intelligence and Application Performance Management (APM).
Joget DX combines the best of business process automation, workflow management and low-code application development in a simple, flexible and open platform. Business and technical teams can collaborate to rapidly build full-fledged enterprise applications visually, anywhere, anytime. With Joget it is possible to build and deploy a full-fledged enterprise application containing process automation, data management, reports and mobile support in 5 minutes without coding.
Joget DX is now available for immediate download and cloud on-demand signup. Other deployment options (certified Red Hat OpenShift images, Docker images, public cloud images on AWS and Azure, etc.) These options will become available in the coming weeks.
New global partnership announced
Fluent Commerce, an omnichannel order management platform has announced a global partnership with digital commerce consultancy, Tacit Knowledge. Retailers and brands, will be able to build social, mobile and content strategies and deliver customers a truly omnichannel experience. Customers will benefit from wherever and however they like to shop, collect and return in some cases.
Fluent Commerce provides a flexible, cloud native order management platform that can be customised to fit retailers omnichannel strategies. It allows retailers to achieve a single view of inventory and orders across all channels. It will also provide customers with more convenient delivery and collection options to deliver a seamless omnichannel experience.
Fluent Commerce and Tacit Knowledge are already working together to enable a global manufacturer with multiple household name brands to better serve end-customers across mobile, stores and social. Tacit Knowledge is qualified to integrate Fluent Commerce into enterprise ecommerce deployments including SAP Hybris, commercetools and SalesForce Commerce Cloud.
B2B eCommerce revenues forecast
The majority of B2B brands (62%) say they could get ‘at least half’ of their revenue from online commerce by 2025. That’s according to research from customer-centric digital experience company Episerver, released in a recent B2B survey on digital experience.
The research surveyed 100 B2B marketing decision-makers across the UK, explored the growing role of ecommerce in the B2B space. Every B2B brand surveyed expects ecommerce to be a clear source of revenue over the next five years. Nine percent of B2B marketers questioned feel eCommerce will be a small contributor to their revenue streams. The remaining 91% say it will have a more significant role in the business. Episerver’s research suggests that eCommerce is set to grow across all B2B fields, from retail, to manufacturing to IT services.
Retailer taps Oracle to increase focus on customers
Sportina, a fashion retailer in southeast Europe is using Oracle Retail to modernise its operations and better serve customers. Sportina curates fashion collections for women, men, and children across 90 brands, including Hugo Boss, Burberry, Superdry, Jack&Jones and Marx. The company has more than 350 stores across 11 countries. With Oracle, Sportina standardised its diverse business on a modern retail technology platform. The company wanted to break down barriers between geographies and brands to optimize inventory availability for customers.
Today, Sportina segments its portfolio brands into five segments including luxury, premium, core, entry and casual. The segmentation respects customers’ style, preference and uniqueness while evoking passion, creativity, and fun by delivering offers that drive loyalty. By delivering what a consumer wants, Sportina can avoid markdowns and increase gross margin. With full visibility to inventory availability across all channels, the Sportina team can decrease transfer costs and increase stock rotation.
Working with Oracle PartnerNetwork (OPN) member Pronos, Sportina implemented Oracle Retail Merchandise Financial Planning in 16 weeks. Followed by an implementation of Oracle Retail Lifecycle Inventory Planning framework designed by Oracle Retail Consulting in under eight months. Pronos provided broad multi-branded fashion implementation experience. Pronos will continue to support Sportina on their digital transformation with the implementation of Oracle Retail Offer Optimisation.