Oracle hosted OpenWorld at the ExCel in London last week. Its largest event outside the US continued to draw in thousands of people. Friday saw Valentines Day which brought a long weekend to many. Today is Presidents Day in the US so few announcements are likely to appear from US-based organisations. Also noteworthy, was the Alteryx results which showed 65% revenue growth year over year, impressive for a listed company.
Appointments
Asite has restructured its operations into four regional units: UK / Europe, APAC, North America, and India / MENA. Chris Peters was appointed SVP North America and Rob Clifton was appointed SVP UK/Europe. It also appointed Denis Antony as SVP Global Product Management. In Asia, Atit Patil remains SVP APAC and Ritesh Narain is now Group Executive Vice President (EVP) in charge of the India/MENA region.
Aviso, the AI-powered sales guidance and forecasting solution has named Joy Mustafi as its Chief Scientist. It also announced Dr. Shiamalee Perumal as Chief Customer Officer. Dr Perumal was VP of Customer Strategy at Workhuman and Tact.ai, and previously spent 10 years at GE. Mustafi has also led data science research at Salesforce, Microsoft and IBM.
BMC has appointed Ali Siddiqui as Chief Product Officer (CPO). Siddiqui was previously head of AIOps and IT Ops for Broadcom’s enterprise software division and also led the IT Ops division at CA Technologies.
Boomi has appointed Lawrence Ng as General Manager for South East Asia. Before joining Boomi, Ng was Sales Director for the Oracle cloud platform infrastructure business in Singapore, before becoming its regional sales director for SaaS business.
Centage has appointed Nate Burnes into the newly created role of Vice President of Customer Success.
Inoapps has appointed Phoebe Foy-Phillips as VP for Sales EMEA as it looks to expand in the region. Phil Burgess, Managing Director of Inoapps EMEA, said: “We’re delighted to appoint Phoebe to this new EMEA role. In her brief tenure at Inoapps, she’s demonstrated a laser focus on identifying and developing growth opportunities. I’m confident she will deliver for Inoapps’ partners and customers by demonstrating the value from our products and services.”
Wavemaker has appointed Alastair Bannerman to the role of Global Client President. He will join the company in April 2020. This appointment completes the leadership changes that Waveaker has made this year.
Business
Akerna the Cannabusiness technology provider announced its Q2 2020 results. Revenue rose 28% to $3.3 million. Akerna Chief Executive Officer, Jessica Billingsley commented: “Our results for the quarter ended December 31, 2019, continue to be illustrative of the continued adoption of both MJ Platform and Leaf Data Systems by cannabis enterprises and government entities. With cannabis legalization continuing to expand and our recent acquisitions of both solo sciences and Ample Organics, Akerna is well-positioned to serve the increasing compliance needs of enterprise cannabis companies, governments, and consumers. Transparency remains critical, as regulatory requirements will only grow to ensure public, product, and patient (or consumer) safety.”
Alteryx achieved incredible results for its fourth quarter 2019 and also announced its full year results. Growth year over year for the fourth quarter was 75% as it achieved revenues of $156.5 million. The full year recorded revenue growth of 65% reaching $417.9 million. Its shares have climbed 10% to 158.55 as of Friday 14th Feb 2020.
Asite has joined the UK BIM Alliance Technology Group as a Gold patron.
Ceridian announced that it intends to hire 2,000 people in Canada over the next five years. It will hire 400 people including 100 interns in 2020.
Cyara celebrated 50% growth in the first half of 2020 and reflected on its growth over the last six months. This include 95% gross customer retention and 120% net retention. It partnered with VoiceFoundry and Miratech and has improved its CX assurance platform.
Determine, a Concentric company reviewed its success in 2019. In 2019 Determine, provider of procurement and financial process automation solutions was acquired by Concentric. It continued to grow winning new customers including: Invivo, Arkema, Inter Mutuelle Assistance, Maisons du Monde, and Sodebo. During the last year it achieved 40.6% growth.
Fenergo completed a round of funding led by ABN AMRO Ventures and DXC Technology. It is not clear how much the company raised. The funding comes on top of an investment by DXC Technology last year.
Leadspace, the B2B customer data platform, reflected on its success in 2019. It doubled its customer base and added brands such as American Express, Monster, Freshworks, Gojo and Booking.com. It gained recognition from analysts Gartner and Forrester during the year and also acquired ReachForce. Product enhancements included integration to Salesforce Pardot, an On-Demand control panel and the addition of Leadspace SmartForms which leveraged the ReachForce product.
JDA software has changed its name to Blue Yonder. The complete rebrand is aimed at aligning the company with its cloud transformation and product roadmap.
Knoa Software took a brief look back on its successes in 2019. It highlighted deployments at three customers the AES Corporation, AGL and Bunge.
NICE announced its full year 2019 results and achieved a record (GAAP) revenue of $1,574 million, growth of 9% year-over-year. Cloud revenue grew 29% to $596 million. Barak Eilam, CEO, NICE noted: “Our cloud revenue, which represented 38% of total revenues for the full-year 2019 compared to 32% for 2018, is being powered by the ongoing rapid adoption in all market segments of our CXone cloud platform.”
Oracle and Microsoft got even closer with the announcement of a new interconnection in Amsterdam between their data centres.
OutSystems announced that the Portuguese government has agreed to co-finance €5.1 million through the Portugal 2020 economic development program for the DEV4ALL and GOLEM projects. Led by OutSystems, these innovative research and development programs are in partnership with Carnegie Mellon as well as several other Portuguese universities and research institutions.
Qlik announced the launch of its first global Datathon challenge, along with its partner C40 Cities. It invites students to use Qlik analytics and public data to build solutions to help solve some of the issues at the heart of our current climate crisis in multiple geographies. Qlik has also extended its partnership with Snowflake, the cloud data warehouse, becoming a member of he Snowflake partner connect program.
Customer
Higgs & Sons has implemented Aderant Expert in a project that lasted less than a year. Raphael Shure Senior Vice President and Chief Client Officer, Aderant commented: “This implementation is a great example of a successful partnership. The Higgs team’s clear objectives, commitment to the project, and collaboration throughout the process yielded terrific results.”
BlackLine announced its key customer wins from Q4 2019. It includes Ava Healthcare, Best Western International, Cornerstone Brands, Gulfport Energy, IMAX, the Las Vegas Review-Journal, Malibu Boats and Ultimate Fitness Group (operating as Orangetheory Fitness), Cordstrap, Bunzl, the Government of Jersey, Groupe ADP, Princess Yachts, VARTA Consumer Batteries, Bapcor, Hyundai New Zealand, Jaycar, Mirvac and the University of Auckland.
QueryClick, a growing UK digital marketing agency has selected Deltek WorkBook and Deltek Power Launch to run its business.
Holmesglen Institute has deployed Ellucian CRM Advance. The software will support its alumni and philanthropic programs. The solution integrates with Ellucian Banner which the tertiary education institution, based in Melbourne, Australia already uses.
Infor announced several new customers this week. In the Netherlands, Fetim Group, a Dutch construction and home décor group has deployed Infor Benchmark. Infor also won a competitive tender against IFS, Microsoft and SAP and will deploy Infor LN at French shipbuilder Piriou. In Germany, the Bavaria Boutique Hotel selected Infor hospitality Price Optimiser (HPO) in what will be the first deployment of this software.
PSCU, a premier payments credit union service organization has invested in upgrading and implementing new solutions from NICE. These include: NICE RPA, NICE Workforce management, NICE Employee Engagement Manager, NICE Nexidia Analytics, NICE Quality Central, NICE Engage Recording and Actimize ActOne Extend.
Oracle made several announcements during OpenWorld London this week. Centra Health a hospital network in Virginia will deploy Oracle Cloud Applications to 8,400 staff. This includes: Oracle Enterprise Resource Planning (ERP) Cloud, Oracle Human Capital Management (HCM) Cloud, and Oracle Supply Chain Management (SCM) Cloud. In Africa its has won deals to deploy combinations of Oracle Banking Digital Experience (OBDX), Oracle Banking Payments (OBP) and FLEXCUBE at several banks across the continent.
HBF, Western Australia’s largest private health insurer, has chosen Oracle Health Insurance (OHI) to support its digital transformation. Harper College will deploy Oracle Enterprise Resource Planning (ERP) Cloud, Oracle Enterprise Performance Management (EPM) Cloud, and Oracle Human Capital Management (HCM) Cloud across the community college. F&G Annuities & Life (F&G) is now using Oracle SD-WAN to boost customer service by reducing network interruptions. Equinix is using Oracle Exadata to power its Interconnection platform.
Cambridge and Counties bank is using the OutSystems low-code platform to transform its operations across four processes. These are online apply application, internal agent application, customer risk assessment, and a servicing portal. Once completed it will roll further automations throughout the bank. Phil Baker, Director of IT at Cambridge & Counties Bank commented: “OutSystems gives us four great things, reusability, speed of development, flexibility, and confidence. In terms of reusability, we get APIs developed into OutSystems which can be leveraged for several of the different applications that form our strategic plan. Not only does the platform give us confidence, but we have the feeling of security that comes along with OutSystems being a large, very successful and respected company with a great offering.”
Ramco made two customer announcements this week. Classic Fashion Apparel Industry Ltd Co, the largest apparel manufacturer in the Middle East with 28% share of Jordon’s total garment exports, will deploy Ramco Payroll. Aero Contractors Company of Nigeria Limited, has successfully deployed the Ramco Aviation Suite v5.8.
Sage Intacct has issued a case study that showed UNITE HERE HEALTH has benefited from a 30% improvement in finance productivity with HIPPA compliant Sage Intacct.
Product
Clearbooks has reached an agreement with Samsung to provide a six month free subscription for its software to people buying the new S10 range of smartphones. Businesses with a Samsung promotional code can visit www.clearbooks.co.uk/samsung to register their new account.
The DronaHQ platform now enables offline capabilities for applications built on it. This will allow applications to continue working even when disconnected from the network.
The Keelvar Sourcing optimizer tool is now available on the SAP App Center. Integrated with SAP Ariba Sourcing it delivers powerful sourcing-optimization capabilities for large or complex sourcing events.
Kimble has launched a suite of Executive Dashboards. The four dashboards focus on a different business angle. They include Customer Health, Company Wealth, Growth and Value, and People.
Oracle has added an analytics workbench to Oracle Financial Crime and Compliance Management (FCCM). It also revealed enhancements to its database engine, converging several features within the database that others offer as add-ons. These include Oracle Machine Learning for Python, Native Persistent Memory Store, Automatic In-Memory Management, Native Blockchain Tables and JSON Binary Data types. It also announced a new data science platform.
Precursive is adding new features to its platform in February. It now supports public holidays by region within resource planning. The platform has improved utilisation calculations and capacity planning. It has also added several new trend reports as well as some other changes that will improve efficiencies in professional services organisations.
SuiteCRM version 7.11.11 was released by SalesAgility. This minor release brought to life 69 change requests, 43 from community members. Included is the ability for administrators to load a different character set, enabling emojis for example.
Research
Ivanti has published finding from a survey of IT professionals that looked at the challenges of managing assets. It found 56% do not manage the entire lifecycle. The survey demonstrates the need for better alignment between ITSM and ITAM solutions.
Embrace digital transformation or die. That is the inference of a report published by Mulesoft that found 3 in 4 respondents believed their revenues would drop if they did not carry out a digital transformation. The 2020 Connectivity Benchmark Report on the state of IT and digital transformation surveyed more than 1,000 people and highlighted some opportunities and challenges about digital transformation.
SolarWinds published the 2019 Trends in Managed Services Report. It reveals the state of managed services across Europe and North America. It found 97% of respondents offered some kind of managed services. There were differences between the two regions. Services looked at included: antivirus, firewalls, data backup and recovery, antispam, and endpoint security (75%). It also looked at customer churn, challenges and the impact of automation.
Unit4 has published the findings of a survey that looked at the interaction between the CEO and employees. The survey had responses from UK, US, Germany, Sweden, Denmark, Canada and The Netherlands. There were difference, but 21% of employees had never had any contact with their CEO!
