With the World Economic forum being held in Davos, SAP stood out with two announcements tied to the event. Acquisitions continued with Akerna increasing the breadth of its Cannabusiness ERP solution. Qlik and ServiceNow also added small AI startups.


Akerna has acquired a majority share of Solo Sciences Inc, a recognised leader of patented anti-counterfeiting and consumer engagement technologies. Terms were not disclosed. This adds a Metrc ready alternative tagging solution for track and trace in the Cannabusiness industry. It strengthens the proposition of the Akerna MJ Platform ERP solution.

Qlik announced the acquisition of RoxAI, an existing Qlik ecosystem partner. The RoxAI Ping solution will add intelligent real-time alerting for business data anomalies and changes to its AI capabilities. Terms of the deal were not disclosed.

ServiceNow is to acquire Loom Systems, a Israeli based AIOPs company. This will extend the ServiceNow  IT Service Management (ITSM) and IT Operations Management (ITOM) solutions. The deal will close before the end of Q1. Financial terms were not disclosed.


TripActions has appointed Carlos Delatorre as Chief Revenue Officer. Delatorre was previously CEO at Vera Security, CRO at MongoDB and held senior sales roles at Clearside, DynamicOps and BMC Software. The corporate travel management leader will hope that he can help sustain the 5X growth trajectory it achieved in 2019.


ADP has expanded its ADP TotalSource offering into Hawaii. This provides local businesses with a complete solution of technology coupled with local HR and Payroll experts as a complete service.

Centage has added 40 new partners to the Maestro Partner Program it launched in July 2019. It is looking to add more to help grow the customer base of its Financial Planning and Analysis software.

ContractWorks has opened its first office in London and has hired Mark Rhodes as Managing Director of Europe to head up the office. The contract management solution vendor will hire a team to support and sell across the EMEA region.

Pulseway took a look back at 2019. In a year when it added customer third party software titles patching and enhanced its two factor authentication. It also celebrated more than 30% growth adding 1,300 business partners during the year. It now claims more than 6,000 business and MSPs as customers across the globe.

At Davos, SAP has joined the CEO Carbon Neutral Challenge issued by Gucci President and CEO Marco Bizzarri. It joins Gucci, The RealReal and Lavazza Group in the pledge. SAP also joined the WEF Global Plastic Action Partnership which targets creating a cleaner ocean by 2030.

PWC has joined the Qualtrics partner network strengthening its ties to SAP. PWC will combine its Return on Experience methodology with the Qualtrics XM Platform.

Tipalti is to open an office in Vancouver, Canada. This is its third office joining its initial locations in California and Israel. It hopes to have more than 50 employees by the end of 2020 as it targets the Canadian market in earnest.

Visma announces a 21.9% increase in revenue in Q4 2019 to NOK 4.197 million. Growth for the full year 2019 reached 31.9% with total revenue at NOK 15.028 million. It now has more than 1 million customer contracts of which 700,000 are SaaS contracts, an increase of 22% over 2018.

Customer News

Awilco Drilling will implement IFS Applications for two new drilling rigs. The deployment will include IFS Replication that will replicate data onshore and IFS IoT Business Connector to enable the company to leverage IoT asset data to improve predictive maintenance.

Align Technology, a global medical device manufacturer, has selected the iCIMS talent acquisition platform. It will deploy iCIMS Recruitment Marketing Suite, iCIMS Advanced Communication Suite and iCIMS Hiring Suite.

Evonik, the chemicals manufacturer has expanded its use of the K2 low code platform to support its digital transformation initiatives. In the last three years it has automated 70 workflows using the platform.

Ausbank is leveraging the Nintex process management and automation platform to improve employee and customer experience. The solution supported its “Road to Right” initiative that aims to meet client expectations first time, every time.

Monrovia, a leading consumer plant brand, has selected the DSI Digital Supply Chain Platform (DSCP) for Oracle Supply Chain Cloud optimisation. It will look to develop personalised apps and improve the efficiency of business processes.

Manquehue Hotels chain in Chile has leveraged Oracle Hospitality as it expanded, adding three new hotels to the chain. It leveraged Oracle Hospitality OPERA Property and Oracle MICRO Simphony Cloud Point of Sale.

Krispy Kreme is now leveraging the Perkbox employee experience platform for 1,800 employees. Employees are able to access Perkbox using their Yapster account and can access free treats, discounts, wellness, EAP and other benefits. Krispy Kreme will also roll out Perkbox Recognition soon, again leveraging the integration with Yapster messaging app.

Hearing Australia has switched its support for Oracle E-Business Suite to Rimini Street. The move has lowered costs and improved services levels.

Product News

The DCKAP flexiPIM (flexible product information management) app is now available for online discovery and purchase on the SAP App Center. The product helps organisations simplify data management.

Incture’s Predictive Asset maintenance app is now available on the SAP App Centre. Leveraging SAP Cloud Platform and SAP HANA, it provides optimised inspection plans and predicts asset failures for utilities companies.

The latest release of Microsoft Dynamics 365 higher Education accelerator is now available. It also includes a new Student Portal for power apps, business partner dashboards and a Grants phone app. It also extends the Common Data Model scenarios to include new entities, sample apps, and analytics for business partner management and student accomplishments. The accelerator also includes entities around internships, scholarships, grants, and more.

Mulesoft announced the availability of a Drummond Group certified AS2 connector. The AS2 connector enables bi-directional data communication with the trading partner community extending the power of Anypoint Platform to support B2B integration scenarios.

Qlik has launched a data literacy consulting and service to help organisations improve their data literacy. The new subscription based service includes two components. Data Literacy Consulting Services: An education, consulting and change-management service to help drive and create an organization-wide culture of data literacy. Signature Services is a customer success subscription based service that guides customers on their data literacy journey with a personalised and prescriptive path to improving their data literacy.

simPRO has released version 20.1.1. It includes a single database for contacts and a new report to help with de-duplication from multiple lists. Also, purchase order receipts can now include supplier part numbers. The release also includes several bug fixes.

Skillsoft has added digital badges to Percipio, its learning experience platform. The badges deliver proof of learning and improve engagement during onboarding and beyond.

Upland launched Intelligent Capture. This is a cloud-based solution that unifies and secures end-to-end document workflow. It combines OCR, Fax and encryption to improve compliance and insights into an organisation’s document workflow processes.

Xoxoday announced a new release of Empuls, its employee engagement solution. It includes a roll back feature for Admins to redress errors. It has enhanced the facility to deliver bulk awards. There are also improvements to the mobile and web app and improved personalisation.


Automation Anywhere has unveiled research based on 10,000 office workers from more than 10 countries. It reveals that on average they spend more than 3 hours a day on repetitive tasks that are at risk of creating errors. The research notes that public services and administration still has the most administrative processes. The lowest is marketing, advertising and PR but even that has 2.64 hours per day spent on the tasks.

Qlik and Accenture have published a report titled “The Human Impact of Data Literacy”. Conducted on behalf of The Data Literacy Project its identified that organisations lose 43 man hours of work due to stress around information, data and technology issues. While 87% of employees recognised data as an asset only 25% believe they are fully prepared to use that data effectively.


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