ServiceNow has announced the acquisition of Fairchild RS a business continuity solution provider. It expects to complete the acquisition by the end Q4 2019.

Alight Solutions, has completed its acquisition of NGA Human Resources.


Advanced has appointed Amanda Grant to the new role of Chief Product Officer (CPO).

Kaseya has appointed Ronan Kirby as President and General Manager, EMEA.

Namely has appointed Amy Roy as Chief People Officer. Roy joins from Cornerstone where she was Vice President of People Strategy.

SugarCRM has promoted Shana Sweeney to the position of Chief Human Resources Officer


Cornerstone has made Digital Native Advancement (DNA), a set of nanolearning courses for Generation Z available. They are directly linked to professional development.

ManageEngine has opened a hosting environment in Australia for its cloud based IT management apps.

Rimini Street announced the global availability of its Application Management Services (AMS) for Oracle. It includes coverage for Oracle Database, Middleware and a wide range of Oracle applications including E-Business Suite, JD Edwards, PeopleSoft and Siebel.

Wrike has become an Accelerate partner of Launchpoint, by Marketo. It will sell and co-market its recently launched Wrike for Marketers Performance solution in conjunction with Marketo Engage.

Customer News

Capgemini is to implement NetSuite at 14 West, the US business services arm of The Agora Companies. The implementation will take 5 months according to the press release.

Nowak Machined Products (NMP) has seen a 65% reduction in inbound freight costs having implemented Global Shop Solutions ERP.

B Hotel Brasilia has deployed Oracle Hospitality and Oracle Food and Beverage cloud at its venue in Brasilia.

Myer, Australia’s largest department store chain has implemented Oracle Retail technology with the help of tata Consulting Services.

A case study by Nucleus Research revealed that Quest Diagnostics benefitted from a 140% ROI from its BlackLine solution. The financial automation software paid for itself within 9.6 months of deployment.

Scrubs & Beyond selected Jesta’s Vision Suite comprising head office Merchandising ERP, Store POS & Mobile, Omni Order Management, Loyalty, Gift Card and Analytics products.


Automation Anywhere has published its“Report for the State of RPA and Smart Automation”. Based on research, it concluded that many industries have reached a tipping point on universal intelligent automation adoption. Some such as the Public Sector are laggards.

Epicor has published its annual Epicor Global Growth Index. It found that while manufacturing continue to grow it is at a slower rate to the previous year.

Mavenlink announced the completion of research for its Future of Work Report Survey. The full report will be available in early 2020. There were some interesting findings. While 62% respondents said work/life balance is important for a successful work culture, the youngest age group (18-24) were least likely to concur.

Research by Oracle has shown that Utilities are adopting cloud technology quickly. Three years ago 45% were adopting cloud and now 71% use cloud software.

Research by Sage has confirmed the emergence of a new role description for the CFO. Dubbed “CFO 3.0” it found that 94% of CFO’s believe their role has changed significantly in the last five years.

Workbooks has released research into the state of the CRM market. The research was across the UK and US markets and focused on how many organisations have deployed CrM and how they approach the market.


Ceridian saw revenue grow by 13.6% year over year in $202.3 million according to its Q3 2019 results announced this week. Cloud revenue increased 25.7% to $165.5 million.

Cornerstone outperformed forecasts in Q3 2019 with revenues of $145 million against guidance of $143, a growth of 8.2% year over year.

Rimini Street announced Q3 2019 results with revenue 10.1% up year over year.

Prophix has announced 250% cloud revenue growth in Q3 2019 with a 61% increase in annual contract value year to date. It did not, however, reveal total revenue growth.

Upland announced its Q3 2019 results. Revenue for the quarter was $55.1 million, up 48% YoY.

Software Updates

Act-On has delivered the latest update to its software portfolio. It includes updates to CRM, a new UX and automated and free SSL certification.

Epicor has announced a new Warehouse Management offering for Epicor BisTrack. It has integrated and made available the WMS of recently acquired Majure Data.

Epicor has unveiled the latest version of Epicor LumberTrack. It includes the Kinetic UI, Voyage Management API and AP automation, bringing solutions from the Epicor tech stack to LumberTrack 2020.

ManageEngine announced the latest version of RecoveryManager Plus. The solution is now able to back up and restore contents in SharePoint Online and OneDrive for Business.

NGA Human Resources UK announced that NGA Fast Hire App is available on SAP App Center, the digital marketplace for SAP partner offerings.

Open Systems Inc has announced a strategic integration partnership with Avalara. ProcessPro and SouthWare will benefit from the Avalara tax engine.

Pandle has updated its bank feeds software after forming a new relationship with Plaid. It will mean that more banks will be able to connect to its solution including tide, Revolut, monzo and N26.

QuickBooks has launched QuickBooks Live Bookkeeping. It is a service that enables small businesses to connect to an expert through their software.

At QuickBooks Connect the company announced updates and roadmaps to its key solutions. They included improvements to mobile applications and greater use of artificial intelligence.

SAP S/4HANA Cloud 1911 release is now available. It includes the initial integrations to Qualtric to provide the Intelligent Enterprise Suite. There are also now more than 100 AI enabled intelligent use cases across every business process.

simPRO announced updates to simTRAC including a new Street View link and better search functionality.

Percipio from Skillsoft is now available on the UK Government Digital marketplace (G-Cloud 11).

Upland Software, which recently acquired Altify has announced the latest release of its customer revenue optimisation software.


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