If you are looking for new ways of scaling your business’ growth, extended enterprise training could be the deal for you.
A system for training learners who are outside your organization, but yet associated with its growth in one way or the other, extended enterprise training can be fruitful for your business in a number of ways.
Before we move ahead, let us have a look at a few of those.
1. It helps create a stronger brand
Your extended enterprise associates include vendors, consultants, customers, users, etc. By training them adequately you will be ensuring that all the people associated with your organization get the same education.
This will bring consistency to your brand and hence better its image.
Your prospects and customers will also note this and consider buying from you.
2. It can boost revenue
Making your extended associates aware of your company’s processes will help you boost revenue. How?
It’s simple. If your distributors or vendors know more about your product, they’ll be able to best sell them. If your suppliers are more aware of your company’s processes, they’ll be able to adapt their services to your needs. And customers who know better about your product/service are more satisfied and hence promote through the word of mouth.
All of this will add up to boost your revenues.
3. A great way of building more brand advocates
One of the best ways of boosting your company’s sales and overall revenue is by focusing on turning your customers into brand advocates. But can this be achieved if your users aren’t completely aware of your product/service’s usability? Certainly not!
That’s where an extended enterprise training for your customers can help you.
By training them right you can make sure that your customers are able to make the best out of your product. This results in more satisfied customers who favor your brand and its products through word-of-mouth.
How to Efficiently Implement Extended Enterprise Training?
Once you know what extended enterprise training means and how it benefits your brand, you may also want to know how to implement it.
Here are a few tips to help you with that.
1. Know who your Target Learners are
Identifying your target learners will help you craft your training program in a way that it’s easily comprehensible for them.
Also, this will make you aware of the information and training you need to deliver to your extended enterprise associates.
So, start off. Analyze your business for its extended associates who may require training. Create a stakeholder map categorizing them on the basis of the type of training and the module content that you are going to train them with. And move ahead to the next step.
2. See how capable your current LMS is
The next thing you need to do is find out the capabilities of your current learning management system.
Even if the system isn’t equipped with all the extended enterprise training features, it can still turn out to be adequate for handling requirements if it has the following features.
- Intuitive user interface: As you aim at training your extended associates for helping them make the best out of your service/product, it’s important to make sure that your LMS creates courses that are easy to use.Simply, because if they can’t use the course, they’ll have a tough time learning through it.
- Mobile-friendly: Another measure of your LMS’ compatibility is its mobile-friendliness.Your extended fraternity might be on the go most of the times and so, they might want to consume your training content via their smartphones.Which is why, if your LMS can’t create mobile-friendly courses, it may not be your best go-to for tailoring your extended enterprise training courses.
- Easy to monitor: Your LMS’ ability to let you monitor results is another factor that you should consider before creating your course.Monitoring and analyzing results will help you get better with all of your training programs.
- Qualified support system: Using an LMS can get tricky at times. You may find yourself stuck in one problem or the other. In times like these, you may need help from the customer support center.If your LMS provider lacks a qualified support system, you may have to face problems in the long run.So, before you pick an LMS, read reviews from their existing customers.
3. Calculate the costs for training (per head as well)
As you plan on providing adequate training to your extended enterprise associates, it’ll be crucial for you to calculate and note costs as well.
This will help you stay in budget and keep an account of the expenses spent on these training processes.
So, make sure you assess your training processes. Their ROIs. The cost of cost creation. Your learner base. And the investment made on every learner. This can be achieved by dividing the total investment made for training a category of learners (as decided in the first step) by the total number of learners in that category.
By calculating per head costs you’ll be able to optimize your extended enterprise training programs better, saving more on the monetary front.
Final words
Just like employee training, extended enterprise training is crucial for your business.
By providing your extended enterprise associates adequate training, you assure your organization a better performing and financially promising team.
In this post, you read about some extended enterprise training tips to help your business grow better.
Hopefully, this was helpful.
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