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Boosting customer experience with AI-powered Chatbots
It should come as no surprise that the buzzword "Customer Experience” - or CX - was born during the first eCommerce boom. The experiences...
Are you protecting your business from bots?
The use of bots is on the increase. Bots are capable of automating repetitive tasks and speeding up the way organisations work. They are...
ServiceNow acquires NLQ tech to make chatbots smarter
ServiceNow has acquired FriendlyData in order to get access to its natural language query (NLQ) technology. No price was given for the deal but...
Duo Security hunts Twitter Bots
There is considerable attention on the problem of fake social media accounts. These accounts are enrolled into botnets that are used to push fake...
Distil Networks to fingerprint bots
Distil Networks has launched a hi-def fingerprinting solution to tackle the problem of bots. It intends to start: "actively pulling additional data from the...
Hey Xero, the bots are coming!
Xero announced a new chatbot at Xerocon South. This is not just about engaging with existing customers, Xero has also developed the bot to...
Web scraping bots are 46% of web traffic
Distil Networks has released its latest report on web scraping. In "The 2016 Economics of Web Scraping” (registration required) it highlights the ease with which...
Bots: will Sabot boom or crash
Kriti Sharma is a Bot entrepreneur, evangelist and expert. Four years ago she helped to launch PingIt, the Barclays mobile payments app. Sharma has...
Bad bots love the cloud
Distil Networks has released its 2016 Bad Bot Landscape Report and it makes for somewhat depressing reading. Subtitled The Rise of Advanced Persistent Bots...
ERP: K8 helps Botswana Auto Express
Botswana Auto Express (BAE) has chosen KCS ERP solution K8 to help expand their business. KCS already have a distribution partner in Botswana IT...
LATEST NEWS
Autumna achieves golden results
Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
BeyondTrust acquires Entitle at JIT PAM capability
BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...
Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
Creditinfo appoints John Cannon as its first Chief Customer Officer
Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
How to change or add a Status in Zoho Projects
We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
Tricentis launches testing Copilot
Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Salesforce extends availability of Slack AI
Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
Kota adds Vitality healthcare to benefits platform
Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.
Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
Appian does deal with AWS to make GenAI more accessible
Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
commercetools unveils commerce innovations and partnership with Paypal
commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
Monta powers up go-e EV charging to new levels
Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future?
NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites
Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...
